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RevZillaReviews 14,306

4.7

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
2,612
quality
11,299
This company responds to reviews on average within 4 days

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119,190 reviews

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Illinois
1 review
0 helpful votes
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The new glass did not exactly match the old frame. Glass grinding was required, and the vendor did not return my call.

Date of experience: May 11, 2023
Missouri
1 review
0 helpful votes
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Fuel controller
June 10, 2023

Meh... I guess it works still seems to be running a bit lean on the higher end

Date of experience: May 11, 2023
Minnesota
1 review
0 helpful votes
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It didn't. There are other electrical woes afoot :/

Date of experience: May 11, 2023
North Carolina
1 review
0 helpful votes
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Smooth and fast
May 11, 2023

Order went smoothly and deliver was fast. Price was great as well. Always a good experience!

Repeat customer.

Date of experience: May 11, 2023
Georgia
1 review
0 helpful votes
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Great service
May 11, 2023

Always easy to use and very easy return processes when things don't fit…Easy tracking on the orders as well…

Date of experience: May 11, 2023
Tennessee
2 reviews
0 helpful votes
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Disappointed
June 10, 2023

I received the correct tire I ordered however the windshield was incorrect even after speaking to a representative before I ordered it...but it was received back by your company which was a good thing but it didn't help me with replacing my windshield...

Date of experience: May 11, 2023
Missouri
1 review
0 helpful votes
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A Rider's Company.
May 11, 2023

In my experience, I have never had an issue with RevZilla. I find myself coming back for other things over and over. Everything I have purchased from the site has always seemed to be handled with care. I haven't had to contact customer service yet, so my review could change.

Date of experience: May 11, 2023
Massachusetts
1 review
0 helpful votes
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Fast Service
May 11, 2023

RevZilla does not disappoint! As always a good experience.

Date of experience: May 11, 2023
Arizona
1 review
0 helpful votes
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Delivered on time
May 11, 2023

Customers like to read reviews that have a personal touch, which is why we add a display name to each review that we post.

Date of experience: May 11, 2023
New York
1 review
0 helpful votes
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Thanks
May 11, 2023

My package was delivered. Everything was in the package. I appreciate that

Date of experience: May 11, 2023
North Carolina
1 review
0 helpful votes
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Great customer service
May 11, 2023

Ordered products and then I noticed I might have ordered the wrong thing. I called and they were super nice and helpful.

Date of experience: May 11, 2023
Utah
1 review
0 helpful votes
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High quality
May 11, 2023

Nice parts for a fair price. Hand grips are super warm for spring riding

Date of experience: May 11, 2023
Ohio
1 review
0 helpful votes
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Awesome!
May 11, 2023

Very easy and will order here again. Was very easy and user friendly.

Date of experience: May 11, 2023
Minnesota
1 review
0 helpful votes
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Prompt AF!
June 10, 2023

Best experience I've had yet with bike related purchases!

Date of experience: May 11, 2023
California
1 review
0 helpful votes
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10/10
May 11, 2023

It came really fast with good packaging And the gloves fit great will be buying again

Date of experience: May 11, 2023
Illinois
1 review
0 helpful votes
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Great everything!
May 11, 2023

Absolutely grateful for the product videos you produce, they're a tremendous help. Everything is very easy to find, quick, and had exactly what I was looking for.

Date of experience: May 11, 2023
Oregon
2 reviews
0 helpful votes
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Confused communications...
May 11, 2023

I am stumped on how to make bike to car comm a breeze. Surely somebody out there in bike world has found the answer, without having to pull over to talk or use military hand signals. If any one has the answer please post.

Date of experience: May 10, 2023
New York
1 review
0 helpful votes
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Ehhh ok
June 10, 2023
Updated review

Discount code did not work on the products I really wanted to use them for

Date of experience: May 10, 2023

Discount code did not work
May 31, 2023
Previous review

Discount code did not work

Date of experience: April 30, 2023
New York
1 review
0 helpful votes
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I buy lots of accessories for snowmobiling, riding motorcycles and now side by side accessories you can always find what you need and know the customer service is fantastic! If you have a question or concern or return no problem! They are great company to purchase from

Date of experience: May 10, 2023
Maine
1 review
0 helpful votes
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I purchased a Shoei Hornet X2 after a nauseating amount of research between that and the Arai XD- 4. I've typically purchased HJC helmets, they've been decent for me. I've recently switched from a cruiser style bike to a dual sport. I needed something full face, and I wanted something that would be quiet. I'm a medium in both of the HJC helmets I owned, and I'm also a medium in the Shoei Hornet X2.

It is true, your ears can take a beating putting this helmet on. I've found that moving the lower padding with your thumbs, then placing the helmet in reverse of how they say to take it off helps (back of the helmet first, then the front down). The cheek pads were a bit tight for the first few hours, they feel great after riding with the helmet for about a week.

During the purchase I had a 10% coupon, but the error message I received was the code was invalid, or was not compatible, or a similar word. It took some research to find that Shoei and Joe Rocket could not receive any promotions or discounts. It would have been nice to have that in the error message at check out. For example: "There's a Shoei product in your cart that will not work with your coupon code".

Date of experience: May 10, 2023