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RevZillaReviews 14,391

4.7

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
2,630
quality
11,383
This company responds to reviews on average within 4 days

Instant Feedback

119,613 reviews

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North Carolina
1 review
0 helpful votes
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Good shopping, bad shipping
June 22, 2023

Paid for 2 day shipping and it took 2 business days just to ship it then 3 days to deliver it. So much for my wasted money for fast shipping.

Date of experience: May 23, 2023
Illinois
1 review
0 helpful votes
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Absolutely love the immense detail and impartial attitudes offered by the website and reviewers. Never change!

Date of experience: May 22, 2023
Colorado
1 review
0 helpful votes
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Easy
May 23, 2023

Awesome easily found what i wanted quick check out

Date of experience: May 22, 2023
Utah
1 review
0 helpful votes
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New biscuits
May 22, 2023

Easy to sign up for a new account and had some great deals on tires!

Date of experience: May 22, 2023
North Carolina
1 review
0 helpful votes
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Availability
May 22, 2023

I got my exhaust for my ninja 650 but after ordering once and then being told it was out of stock. I then called next time i check and it was available and after confirming over the phone I ordered it again and received the exhaust. Long story short just call and make sure the part is available.

Date of experience: May 22, 2023
California
1 review
0 helpful votes
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Bill Nomad Helmet
May 22, 2023

Awesome service with prompt delivery. Item was as advertised and described. Thank you

Date of experience: May 22, 2023
California
1 review
0 helpful votes
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Giant Loop Armadillo bag
May 22, 2023

I ordered a 2 gal Giant Loop Armadillo bag through Revzilla. Revzilla emailed that I would receive an email indicating when it would be shipped. This email came AFTER the package arrived on my doorstep. Fortunately my neighbor saw the package and let me know before some porch thief found it before I did. Arriving on a Sunday also was unexpected.

I'm just hoping Revzilla and Giant Loop (it was shipped direct from GL) can coordinate better to keep customers better informed.

Date of experience: May 22, 2023
California
1 review
0 helpful votes
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Get what you want
May 22, 2023

I can't believe the amount of options Revzilla has to offer. This will definitely be the only site I ever use for my bike parts.

Date of experience: May 22, 2023
New Jersey
1 review
0 helpful votes
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Handlebars
May 22, 2023

Found everything I needed.
However hardware was not provided for the Baron H bars that I ordered.

Date of experience: May 22, 2023
North Carolina
1 review
0 helpful votes
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Helmet
May 22, 2023

It was a great experience and I would definitely buy from revzilla again

Date of experience: May 22, 2023
Georgia
1 review
0 helpful votes
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No Visibility of Product Status
June 21, 2023

The product came quickly, but there was no visibility of where the product was at. I had no idea it had shipped and neither did customer service when I contacted them about it. That same day it arrived in the mail and had shipped several days earlier. A few days after it had arrived I received an email with the shipping information. Supply chain visibility is important to customers and can disrupt planning without it. Please do better!

Date of experience: May 22, 2023
Texas
1 review
0 helpful votes
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Excellent Tires!
May 22, 2023

Just had to buy the tubes, got the tires on and I am ready to ride! Thank you RevZilla!

Date of experience: May 22, 2023
Thailand
1 review
0 helpful votes
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Worthy warranty policy... disappointing product
May 22, 2023
Updated review

Investing into the Rev'it brand I expected product which would wear suitably.
The gloves did not even last 8 months before bursting at a seam.

However, I had great support in the warranty from 'Zilla. Rebuying after a warranty claim... the follow up service has been world class. International shipping options are limited (and expensive), but that is my issue for living in 'biking paradise'...

The replacement Alpine Star gloves re-enlightened me to why I abandoned A-star products before... the sizing and cut can only be designed for aliens or orangutans. Over all would have been better to just take the hit on the originals. Oh well, you live and learn.

Date of experience: May 21, 2023

Had great support
May 12, 2023
Previous review

Had great support. Rebuying after a warranty claim... the follow up service has been world class. International shipping options are limited, but that is my issue for living in 'biking paradise'...

Date of experience: May 11, 2023
New Jersey
1 review
0 helpful votes
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In-stock, but you won't get it for a week.
May 22, 2023
Updated review

Everything seemed easy enough to find and the selection was good. Every item I ordered was in-stock. For some reason, one item had to ship later than everything else. Held up my oil change for a few days. Could have bought that item locally if they would have said something prior to placing the order. Used to the speed of Amazon, so Revzilla seems slow.

Date of experience: May 21, 2023

Everything seemed easy enough to find and the selection...
May 11, 2023
Previous review

Everything seemed easy enough to find and the selection was good.

Date of experience: May 11, 2023
Arkansas
2 reviews
0 helpful votes
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Got here fast!
May 22, 2023

Ordered a 10" flare windshield from Klock Werks for my new 2023 Indian Roadmaster Dark Horse. Got here fast and fits perfectly!

Date of experience: May 21, 2023
New York
2 reviews
0 helpful votes
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Good selection
May 21, 2023

Always a great selection with great customer service when needed.

Date of experience: May 21, 2023
Pennsylvania
1 review
0 helpful votes
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Ordered helmet from Revzilla that stated ships with 24 hours. Contacted Revzilla thru chat. Three days I heard the same story that it shipped. I live in Pa where Revzilla is. Story was like the following:Andrew L. 10:37 AM
Hello
Me Hi
Andrew L. 10:38 AM
How could I help you
My order Ships within 24 hours
It has been 3 days
*******
Andrew L. 10:39 AM
You will be receiving an email by the end of the day with the tracking provided.
I was told that yesterday
Andrew L. 10:41 AM
It was shipped out yesterday. We are currently waiting for the tracking information from the fulfillment center.
I can wait
Andrew L. 10:41 AM
Is there anything else I can help you with today?
The tracking number
Andrew L. 10:42 AM
That will be emailed to you once we receive it from the fulfillment center.
If it was shipped out yesterday you should have the tracking number
Andrew L. 10:43 AM
It's being drop shipped from the supplier directly to you. I can only see that it has shipped, I cannot see the tracking number.

Week later still no helmet. No Tracking number. Will not shop with them again.

Date of experience: May 21, 2023
North Carolina
1 review
0 helpful votes
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I ordered a set of heated grips by oxford and they arrived quickly. The box they arrived in was intact. However, the actual merchandise box was heavily damaged. It appears the insides are intact but I am a bit nervous if they'll work or not.

Date of experience: May 21, 2023
Illinois
1 review
0 helpful votes
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Mistaken order
May 21, 2023

Ordered rain seat cover. Received wrong one. Was taken care of right away

Date of experience: May 21, 2023
North Carolina
1 review
0 helpful votes
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I received the order in about 4 days but RevZilla continued to show "order received". About 3 days after the shipment was received (day 7 or so) I got an email from RevZilla that it had been shipped.
It came from Parts Unlimited I believe so seems like a computer download from that was missed between the companies. Product is what I wanted so no harm, just a little confusion.

Date of experience: May 21, 2023

Good information and easy check out
May 11, 2023
Previous review

Good information and easy check out

Date of experience: May 11, 2023