From the business
Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.
RevZilla Reviews Summary
Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Paid $20 for faster delivery. Took 9 days! Called customer service for refund of express delivery fee. Never received it.
From beginning to end, quick and simple. Everything in order. Thank you.
Very easy to use website...products what I was looking for...lil disappointed couldn't use discount code...but it is what it is..
It took them 10 days from the time I placed the order (Tue, Oct 17th) to the time I received the items. The package was not even passed onto the UPS until Mon, Oct 23rd - 5 days after the order was placed. The items could have been dropped into an envelope and sent via USPS and it would hve taken less time. WTF?
Thank you for taking the time to leave a review. It looks like your order was placed on the 10/17, and the item had a 7-10 business day lead time prior to shipping. Lead times indicate when item should ship not arrive to you. It was with the carrier and on its way to you on the 10/21. As always, Ride safe.
Straightforward experience. Nothing to point out, which is good.
The process was easy and convenient.
What else can you say.
It worked this time.
Thank you
The big question is how will the return process be if I need to return the item?
Very happy with how prompt my order was received. Will be using Revzilla again.
Bars look and fit perfect for my fat boy. No Complaints here.
Its a good day when I can get all my parts/accessories from the same company.
Your store has just about everything I need, so it's a one stop shop for me.
I found the selection of jackets and pants as comprehensive as anything I could find on the web and the video review as very useful for seeing all the features of the gear. Finding the right size when buying online is a challenge, but RevZilla's return policy makes this feasible.
The new law would also require the state and federal governments in each state to provide information about their citizens and their health
Easy ordering and fast shipping
Product is good quality for the price!
I ordered and recieved my order before I had expected it. That is a rare service these days. Thank you.
Received the right part but took a while to get it. Two exhaust gaskets cost $7.99 to ship, I would hope to receive it alot sooner than it took for that price. Did not ship out within 24hrs as stated.
Thank you for your feedback. The gaskets you ordered had a 7-10 business day lead time to ship according to your order. I see that they shipped in 3 business days. Shipping is free on all orders over 49.99 in the contiguous US all orders under the 49.99 threshold are charged a flat rate shipping of 7.99.
Very fast and efficient. The product that I needed was available at a fair price.
The shipping / delivery process is also second-to-none.
What's not to like? Nothing!
I will keep shopping here forever.
Always quick shopping & easy checkouts!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for taking the time to share your experience with us. We are sorry to hear we fell short of a great experience. Please know that we take your feedback seriously. We looked into your issue and do see the refund was issued to your original form of payment.