business logo of RevZilla

RevZillaReviews 14,160

4.7

From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


revzilla.com
Founded in 2007
+31
How would you rate RevZilla?
grey star
grey star
grey star
grey star
grey star

RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
2,582
quality
11,156
This company responds to reviews on average within 4 days

Instant Feedback

118,567 reviews
Massachusetts
1 review
0 helpful votes
Follow Kerry W.
Unfollow Kerry W.
Send Message
Share Review
Report Review

Almost always have what I want
March 2, 2024

Good prices and products had what I wanted and shipped fast

Date of experience: March 1, 2024
Florida
1 review
0 helpful votes
Follow Tim C.
Unfollow Tim C.
Send Message
Share Review
Report Review

One glass
March 1, 2024
Updated review

The CRG blindsided is a very good product for the money and Revzilla customer service is second to none.

Date of experience: March 1, 2024

Quick customer service was very helpful!
January 4, 2024
Previous review

Quick customer service was very helpful!

Date of experience: January 4, 2024

Shopping was quick and easy!
December 26, 2023
Previous review

Shopping was quick and easy!

Date of experience: December 26, 2023
Washington
1 review
0 helpful votes
Follow Charley R.
Unfollow Charley R.
Send Message
Share Review
Report Review

Deceptive and poor customer service
March 11, 2024
Updated review

I want to start with that any one who hides behind fine print is hoping no one reads it. Revzilla is deceptive in listing items as being in stock when they actually are not in stock but available from the manufacturer " In Stock, Ships in 5-7 working days" isn't factual. What it means per the fine print is that they do not have it in stock but will need to order it from the manufacturer and they may or may not be able to ship it out in 5-7 working days. I've been a long time customer of Revzilla and Cycle Gear, but since they all merged or were bought out by a large conglomerate the customer service has declined big time. When I called to find out about when an item I ordered would ship the customer service agent's only answer was to show me the fine print. When I mentioned they lost a customer all he said was to ask if there was anything else he could do for me.

Date of experience: March 1, 2024

Always easy
February 20, 2024
Previous review

Always easy

Date of experience: February 20, 2024
California
1 review
0 helpful votes
Follow Hamilton A.
Unfollow Hamilton A.
Send Message
Share Review
Report Review

Worth it
March 1, 2024

The glove I got are soooo clean and ready good for grip and riding in general 10/10 product

Date of experience: March 1, 2024
Florida
1 review
0 helpful votes
Follow Daniel W.
Unfollow Daniel W.
Send Message
Share Review
Report Review

Best headlight ever
March 1, 2024

I ordered a Letric lighting buckshot for my Indian Pursuit. It is an absolute monster. I can light up a 3 lane interstate side to side, 5 seconds up at 90mph with the low beam. For those idiots who slow roll the fast lane, high beam reminds them that they need to use the skinny pedal.

Date of experience: March 1, 2024
California
1 review
0 helpful votes
Follow Glenn P.
Unfollow Glenn P.
Send Message
Share Review
Report Review

Ordered 4 valve springs. Shipped me one and never mentioned the others. So I had to call to find out the rest were on back order.

Date of experience: March 1, 2024
Mississippi
1 review
0 helpful votes
Follow Payton D.
Unfollow Payton D.
Send Message
Share Review
Report Review

It's what more sites should be like.
February 29, 2024

I had placed an order for 2 items. Within 2 days I received them. I ordered the wrong sizes. I sent them back and bought 2 more items. Within 2 days I had a refund and my properly fitting items. Both of which were of excellent quality. I'll be shopping here in the future.

Date of experience: February 29, 2024
California
1 review
0 helpful votes
Follow Mark K.
Unfollow Mark K.
Send Message
Share Review
Report Review

Wrong part.0
February 29, 2024

Your web site claimed the break pads I bought, were correct for my 2022 Street Scrambler. I checked and double checked. Wrong. Now I have to send back to you. A real pain.

Date of experience: February 29, 2024
Arizona
1 review
0 helpful votes
Follow Michael Z.
Unfollow Michael Z.
Send Message
Share Review
Report Review

Blemished item recieved
February 29, 2024

I received a blemished item. Reveille worked with me on a solution (blemish discount). Just wish it would have been received without blemish. The process added 2 phone calls and an hour to my day.

Date of experience: February 29, 2024
Canada
1 review
0 helpful votes
Follow Mark K.
Unfollow Mark K.
Send Message
Share Review
Report Review

GREAT NO COMPLAINTS. The rack was shipped within a few days, and was as described. OEM Yamaha part. Great price. It's on the bike.

Date of experience: February 29, 2024
California
2 reviews
1 helpful vote
Follow Michael K.
Unfollow Michael K.
Send Message
Share Review
Report Review

Arrived late and broken
March 10, 2024

What you claimed would ship in 5-7 days didn't. After 8 days of hearing nothing from you, I called you. I eventually received the helmet with broken pieces from the visor floating around in the bag with the helmet. Called you again, you sent me an email asking for photos and 3 questions to answer before you would make a decision as to what course to follow. You said that would take two days. Today is day three and again, I've heard nothing from you.

Date of experience: February 28, 2024
Texas
1 review
0 helpful votes
Follow BASSETT Z.
Unfollow BASSETT Z.
Send Message
Share Review
Report Review

Great gear, great service.
February 29, 2024

EASY WEBSITE TO NAVIGATE, GREAT SELECTION AND REVIEWS. BOOTS FIT GREAT, TIME WILL TELL, SIDI AND REVZILLA HAVE ALWAYS TREATED ME WELL.

Date of experience: February 28, 2024
Tennessee
1 review
0 helpful votes
Follow Luke A.
Unfollow Luke A.
Send Message
Share Review
Report Review

Yee yee! Stay between the mustard and the mayonnaise.

Date of experience: February 28, 2024
California
1 review
0 helpful votes
Follow Todd I.
Unfollow Todd I.
Send Message
Share Review
Report Review

Salvaged Givi G47 Top Case
February 28, 2024

I buy all of my motorcycle gear and accessories from Revzilla. Great selection and great customer service. All of your people are bikers and super knowledgeable.

Date of experience: February 28, 2024
North Carolina
1 review
0 helpful votes
Follow Debra N.
Unfollow Debra N.
Send Message
Share Review
Report Review

They suck.
March 9, 2024
Updated review

Website says in stock ships today! Actually ships over a week later. Im so tired of online vendors who arent honest about what they have and when they can send it. Took a chance on some on sale tank grips. They are horrible. Wont stick. It was properly prepped and wont stick. Glad they were only 10 bucks. Feel real bad for the folks who paid 60 for them.

Date of experience: February 28, 2024

I am very hesitant to order because of usps shipping
February 15, 2024
Previous review

I am very hesitant to order because of usps shipping. If it goes like other things I have ordered I will never see these items they will sent back to you and my money for this stuff will be tied up for six weeks in the returns process. USPS doesn't work well in rural areas. If that's what happens I just wont ever shop here again.

Date of experience: February 13, 2024
Texas
2 reviews
0 helpful votes
Follow Michael H.
Unfollow Michael H.
Send Message
Share Review
Report Review

Good Prices, Fast Shipping!
February 28, 2024

I needed to refurbish my Neotec helmet and the customer support at RevZilla was a great help. Three days later I was receiving the items.

Date of experience: February 28, 2024
California
1 review
0 helpful votes
Follow Matthew N.
Unfollow Matthew N.
Send Message
Share Review
Report Review

Revzilla has been my "go to" spot for more than a decade.
February 28, 2024
Updated review

Always competitive pricing and fast service. Watch, decide, and ride!

Date of experience: February 28, 2024

You guys have gotten better over the past dozen years...
June 8, 2023
Previous review

You guys have gotten better over the past dozen years or so. Great job! Thx -Matt H

Date of experience: June 7, 2023
Pennsylvania
1 review
0 helpful votes
Follow Janice S.
Unfollow Janice S.
Send Message
Share Review
Report Review

Very happy, product arrived ontime, excellent condition, no complaints, very satisfied!

Date of experience: February 28, 2024
Virginia
1 review
0 helpful votes
Follow Sophia S.
Unfollow Sophia S.
Send Message
Share Review
Report Review

RevZilla Always Top Notch
February 28, 2024
Updated review

Great Service and Products. Ordered Legend Revo-A's and as always, shipping was super quick. Ordering process is seamless. My go to for motorcycle parts.

Date of experience: February 28, 2024

Great, Fast, Service!
August 22, 2023
Previous review

Great, Fast, Service!

Date of experience: August 22, 2023
Oklahoma
1 review
0 helpful votes
Follow Aaron O.
Unfollow Aaron O.
Send Message
Share Review
Report Review

Fantastic selection and good prices. Shipping was extremely fast and the product was well over my expectations.

Date of experience: February 28, 2024