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RevZillaReviews 14,266

4.7

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From the business

Motorcycle jackets, helmets & gear with fast free shipping, HD video reviews, cash back and no-hassle returns. RevZilla offers the best service in the industry on motorcycle gear.


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RevZilla Reviews Summary

Revzilla enjoys a strong reputation for its wide selection of motorcycle parts and gear, coupled with reliable shipping and effective customer service. Customers frequently praise the ease of navigating the website, timely deliveries, and helpful product information, contributing to overall satisfaction. However, some concerns arise regarding unclear product descriptions, packaging issues, and occasional difficulties with returns. Despite these challenges, the company's proactive customer support and willingness to address issues reflect a commitment to enhancing the customer experience, solidifying its position as a preferred choice for motorcycle enthusiasts.

This summary is generated by AI, based on text from customer reviews

service
2,602
quality
11,261
This company responds to reviews on average within 4 days

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118,991 reviews

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Oregon
1 review
0 helpful votes
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On time, as expected.
March 30, 2024

Easy to use interface, and I got a great deal on these. Looking forward to trying them.

Date of experience: March 19, 2024
Texas
1 review
0 helpful votes
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I have ordered from RevZilla before and was very happy with the product and the speed of delivery. I was excited to buy from y'all again. After this go I don't know that I will. I have been tracking my order for some time. To be excited that my helmet has shipped and was delivered today. When in fact it was the face shield that is still supposably waiting for pick up. And a week ago on an online chat was not very pleased with the response with the takes 5-7 days to ship. When it had already been 8 days from the time ordered.

Date of experience: March 19, 2024
Florida
1 review
0 helpful votes
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Great, but wish the discount code for first time order applied to all products. Overall I was expecting to spend a bit on sets for me and my wife. We love the gear!

Date of experience: March 19, 2024
Texas
1 review
0 helpful votes
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Awesome loud
March 30, 2024

Bike Louder now did what it said very impressive performance

Date of experience: March 19, 2024
Idaho
1 review
0 helpful votes
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AlpineStars Tech off road vest.
March 30, 2024

I got an AlpineStars Tech Off Road Vest and it wouldn't work. A quick call to customer service and they said "you're not the first one, but you have to take the back panel off and flip the "Shipping Switch" and then it fired right up.

Date of experience: March 19, 2024
Texas
2 reviews
0 helpful votes
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Easy ordering
March 30, 2024

Needed to order stuff and it showed up quickly and was exactly as expected.

Date of experience: March 19, 2024
Missouri
1 review
0 helpful votes
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Primo
March 29, 2024

Customer service helped me pick the right parts. And prices were about average. Good experience!

Date of experience: March 19, 2024
New York
1 review
0 helpful votes
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Painless
March 29, 2024

Had what I wanted and shipped quickly, not painless to the wallet tho.

Date of experience: March 19, 2024
Texas
1 review
0 helpful votes
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RevZilla always delivers satisfaction.
March 29, 2024
Updated review

Always my go to for moto gear! My new Sedici Alexi II Mesh jacket is a winner. Well made. Size spot on. Heavier that I thought with the two liners. Living in AZ it may just replace my seasons old Scorpion Yosemite as my cold weather jacket too.

Date of experience: March 19, 2024

The Zilla is always my choice for moto stuff!
October 27, 2023
Previous review

The Zilla is always my choice for moto stuff!

Date of experience: October 26, 2023
District of Columbia
1 review
0 helpful votes
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I ordered some baffles for my exhaust which arrived when promised. The process was very easy. Prior to that, I had ordered a seat for another bike, which I had to unfortunately return because the deal fell through on that bike. They were very understanding and I received a full refund - no hassles or questions. I will never shop anywhere else from now on.

Date of experience: March 19, 2024
Texas
1 review
0 helpful votes
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I contacted the customer service with photos and asked what I should do. No eesponse

RevZilla attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 19, 2024
Kimberly E. — RevZilla Rep
over a year old

We are sorry your experience was not up to standards Please know that we take feedback very seriously we will be contacting you shortly so we can work to resolve the issue.

Wisconsin
1 review
0 helpful votes
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Quick and easy
March 29, 2024

Ordered a the tracking was right on. Reliable company have purchased more things over the years.!

Date of experience: March 19, 2024
Pennsylvania
1 review
0 helpful votes
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Quick Delivery
March 29, 2024

Ordered O'Neal rider boots online. Did not like the fit and did not like the boot overall. I drove
To nearest Revzilla tried on some other boots and ended up returning the O'Neals and
Buying a different pair

Date of experience: March 19, 2024
Delaware
1 review
0 helpful votes
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Excellent Selection and Good Price
March 29, 2024
Updated review

Nice to have video reviews and you have everything that I needed! Shipping was fast and well communicated.

Date of experience: March 19, 2024
Kimberly E. — RevZilla Rep
over a year old

Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.


Nice to have video reviews and you have everything...
March 8, 2024
Previous review

Nice to have video reviews and you have everything that I needed!

Date of experience: March 8, 2024
Texas
1 review
0 helpful votes
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Inconsistent shipping
March 29, 2024

The biggest issue I have with revzilla, and one which will make me reconsider shopping with you again, is that I bought 2 items with 24 hr shipping, that didn't ship for a few days after. This resulted in me not having the parts I wanted for my track day. If I can't rely on consistent shipping, then I'll look elsewhere for these parts in the future.

RevZilla attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 19, 2024
Kimberly E. — RevZilla Rep
over a year old

Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.

New York
1 review
0 helpful votes
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Order
March 29, 2024

It came in on time. Customer service was very helpful. Item is as expected.

Date of experience: March 19, 2024
Virginia
2 reviews
0 helpful votes
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Timely delivery.
March 29, 2024

Always a good experience purchasing through Revzilla.

Date of experience: March 19, 2024
Washington
2 reviews
0 helpful votes
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Stormhawk boots
March 29, 2024

I have worn your StormHawk boots everyday for years. Super high quality and support. The non-lace application is one of the best features.

Date of experience: March 19, 2024
New York
1 review
0 helpful votes
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Helmet & Sena
March 29, 2024
Updated review

Always a pleasure to do business with Revzilla! My go to store for all my riding needs! Best customer service! Best prices! Best selection! Best over all!

Date of experience: March 19, 2024

Great company to buy from
June 16, 2023
Previous review

Great company to buy from. Easy and great customer care

Date of experience: June 15, 2023
Arizona
2 reviews
0 helpful votes
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Ordered a Mustang Wide Solo w/fender bib. Made contact with RevZilla prior to purchase to be insured of proper fit for my MC. Seat arrived before promised date. Sweet upgrade for my scooter. Looks great, feels great.

Date of experience: March 19, 2024