website thubmnail of RetailMeNot

RetailMeNot

How would you rate RetailMeNot?
grey star
grey star
grey star
grey star
grey star
Texas
1 review
7 helpful votes
Follow Tim H.
Unfollow Tim H.
Send Message
Share Review
Report Review

Retailmenot uses very unethical practices in order to game a high SEO ranking on Google. I'm getting really tired of having my first search for promo codes or coupons be retailmenot (regardless of what I'm looking for), only to find they have no promo codes or coupons whatsoever. When the first site on Google is completely irrelevant to your search terms, it means those searches are irrelevant. Clicking on their site has become irrelevant. Gaming Google just wastes my time and my trust. I'll be skipping retailmenot from now on due to a 0 for 10 search streak.

Date of experience: August 10, 2012
Ohio
1 review
18 helpful votes
Follow BA M.
Unfollow BA M.
Send Message
Share Review
Report Review

RetailMeNot adds coupons as they please, regardless of the business' wishes. Our business offered discounts 3 to 4 years ago and although we no longer honor them, RetailMeNot REFUSES to remove them for us. We often get grief from customers about this. Guess what they tell us? "So sue us!" I wish it was cost effective for us to sue them. This site is a scam for both consumers and businesses.

Date of experience: July 11, 2014
New York
7 reviews
15 helpful votes
Follow gary e.
Unfollow gary e.
Send Message
Share Review
Report Review

Like many similar sites of this type, posted purchase discount codes for vendor goods/services at the Retail Me Not site work only about half the time, and there is no guarantee you will ever receive an "activated" cash percentage rebate from RMN either. Any inquiries are treated as if RMN customer service is doing you a favor, or as if you are trying to fraudulently obtain a discount on an activated and verified purchase, (I was told they were addressing a concern of mine as a "One Time Courtesy").
No Joy here, and not worth the time/effort.

Date of experience: January 31, 2024
RetailMeNot S. RetailMeNot Rep
over a year old

Thank you for your feedback, Gary. We understand the frustration of using a coupon that didn’t work. Users and community members post many of the offers listed on RetailMeNot, and at times, a user might share an incomplete or incorrect coupon. We are always happy to review any missing Cash Back Rewards and provide tips to ensure your purchases are tracked automatically. If you have any questions, please don't hesitate to contact our Customer Care team at https://help.retailmenot.com/s/contactsupport.

South Carolina
1 review
8 helpful votes
Follow Mark L.
Unfollow Mark L.
Send Message
Share Review
Report Review

Time wasted
August 22, 2015

Wasted time on 2 offers that did not work. Wonder how many offers are actually real, and if occasionally a business accepts an offer just for PR reasons. Too bad they have to do this, and too bad people are wasting their time in many other instances.

Date of experience: August 22, 2015
Slovakia
1 review
7 helpful votes
Follow Tomas N.
Unfollow Tomas N.
Send Message
Share Review
Report Review

This site is corrupt. Promotes fake coupons, with misleading and false offers. For example, they say its 30% coupon, in reality it is 5% and so on. Or $10 instead of 5% and so on. Supports keeps ignoring my requests to remove such coupons. I am sure, support itself promotes their own coupons, which is corrupt behaviour. Since then, I do not trust any coupons on this site, I would rather google it elsewhere.

Date of experience: September 17, 2017
RetailMeNot S. RetailMeNot Rep
over a year old

Hi Tomas! We are sorry if you were unable to receive the full discount on your purchase. Offers that state "Up to" in the title indicate that the offer varies by your purchases subtotal. For a full breakdown of the requirements to get each tier of the offer, please select "Offer Details". We absolutely appreciate your feedback to help keep our store pages clean and up to date. If you find any offers that do not work for you, please click the 'Thumbs Down' button or leave a comment to let us and other users know of your experience. We monitor feedback like yours and will take necessary action if we notice any trends. If you have additional questions, please reach out to our Customer Care team. We are here to help!

South Carolina
1 review
9 helpful votes
Follow Tracy S.
Unfollow Tracy S.
Send Message
Share Review
Report Review

Cash Back is A Fraud!
December 30, 2017

I made a few purchases through the site that were promising cash back. Months have gone by and multiple emails. NO CASH BACK... They said they needed the confirmation receipts/email from the company to verify. Then wont email me back. It is a Fraud. Don't believe it. There chat is never working, I have tried to chat several times and they always say sorry its down you will have to email. Don't use them.

Date of experience: December 30, 2017
RetailMeNot S. RetailMeNot Rep
over a year old

Hello Tracy! We are sorry to hear you have had trouble getting a hold of us. We respond to all received emails within 24 hours. If you do not receive a response, it is likely we did not receive the email. We recommend chatting our Customer Care team. We can absolutely review your purchase via chat if we are unable to receive your emails. We look forward to further assisting you!

Illinois
1 review
11 helpful votes
Follow Evelyn C.
Unfollow Evelyn C.
Send Message
Share Review
Report Review

While they sometimes have good coupon codes, DO NOT buy gift cards from them. I bought 2 $200 Spa Wish gift cards for $130 each. Went to use them and found out they had both been fully redeemed weeks before they were sold to me. Got a refund but still had to pay full price for services at the salon (found out the card balances after I had the services). My understanding of the law is that this is actually fraud.

Date of experience: April 17, 2017
California
1 review
17 helpful votes
Follow Tim S.
Unfollow Tim S.
Send Message
Share Review
Report Review

Hit or miss
July 25, 2015

Small type disclaimer on their emails states it's up to the retailer if coupon will be accepted. A lot are regional only coupons not valid everywhere, just in the regions the contributors live. For example, a recent national chain coupon appeared, I called the local restaurant to see if it was valid, manager said I would have to bring it in to look at it. Not a very good way to save money (and gas). Also, the majority of their coupons are for merchandise and clothing, and you'll get the same coupons if you sign up on the particular retailers email subscription.

Date of experience: July 24, 2015
Canada
4 reviews
23 helpful votes
Follow Leo A.
Unfollow Leo A.
Send Message
Share Review
Report Review

I do check retailmenot before I make many purchases. Depending on the brand I'm buying from, I'll get a free shipping code, or 20% off, etc. What I don't like is clicking on a 20% off coupon and it's just an advertisement "no promo code needed" And that does happen often in my experience.

Date of experience: March 9, 2016
Georgia
42 reviews
168 helpful votes
Follow Tina R.
Unfollow Tina R.
Send Message
Share Review
Report Review

Retail me not.com is the absolute must stop for anyone who wants to save on the fly. Very easy to use and has a great rating system for ease of use. I would like to see them work a little harder at weeding out the fake coupon codes though.

Date of experience: September 20, 2010
New York
121 reviews
357 helpful votes
Follow Lane F.
Unfollow Lane F.
Send Message
Share Review
Report Review

Use to be really good with a ton of online coupons, lately not so much so. I wish retailmenot had more offerings, but it is a must got to site before shopping on the net. To get the best price you have to stop here first for the most reliable coupons.

Date of experience: January 2, 2012
North Carolina
5 reviews
18 helpful votes
Follow Jessica L.
Unfollow Jessica L.
Send Message
Share Review
Report Review

Hit or Miss
September 19, 2016

Some of the coupons or codes on this site work and some don't. Most if not all are added by users and obviously not confirmed by staff at retailmenot. Like my title says its hit or miss but I always check this site before purchasing anything online.

Date of experience: September 18, 2016
Oregon
5 reviews
7 helpful votes
Follow Leisa D.
Unfollow Leisa D.
Send Message
Share Review
Report Review

I am so excited to do a review about RetailMeNot. It is the place to go before you think of ever buying anything online. There will be a coupon code there that you can use almost all the time. I have saved so much by going there first before actually getting my final order. And they have every merchant site you can ever imagine. No matter where I want to buy from, I find a coupon code on retailmenot. They are so expansive. I love that site!

Date of experience: March 25, 2013
Massachusetts
8 reviews
27 helpful votes
Follow Sarah C.
Unfollow Sarah C.
Send Message
Share Review
Report Review

I always always stop by retailmenot and check for coupons before I buy anything online. I don't really use the offline coupons just because it's an extra step and I often forget before I go out shopping, but the online coupon codes are fantastic. I often get at least $5-10 off and/or get free shipping. Only downside is now I feel ripped off if I can't find a coupon on retailmenot XD

Date of experience: July 31, 2013
Georgia
14 reviews
93 helpful votes
Follow Jennifer M.
Unfollow Jennifer M.
Send Message
Share Review
Report Review

I always check retailmenot prior to buying anything. I usually end up with some savings & am always grateful. It's easy enough to copy & paste the code into my order screen if I'm ordering online. If I am trying to use it in store I make sure there is something that shows me it's a store coupon. Like with most coupons, not all stores are obligated to take them. Like my store has coupon out for other areas that can't be redeemed at my store. Always read the fine print & if it's just a code, not a coupon from the store, call the store first and ask. It's not that complicated. Also, if it's a popular company you can see if people reported it as "worked for them" or not.

Date of experience: December 14, 2014
Alabama
13 reviews
50 helpful votes
Follow Patricia G.
Unfollow Patricia G.
Send Message
Share Review
Report Review

A megastar, soooo very helpful. Seems their wings have been clipped as many retailers begin to censor what promo codes can be posted (Newport News, Spiegel) but still my first go-to when looking for a coupon.

Yes. I love you, RetailMeNot. Truly.

Date of experience: June 12, 2012
New York
2 reviews
7 helpful votes
Follow Rosa P.
Unfollow Rosa P.
Send Message
Share Review
Report Review

RetailMeNot is far too busy and has too many deals to keep track of. As a result, a lot of their coupons don't work and there's just too many to weed them out. I find it a huge waste of time. I recently discovered an app called Malltip that tells me about deals going on inside the malls near me. Because most the deals are taking place in store, I don't have to mess with silly coupons. I've also earned gift cards for inviting my friends. Free money! Definitely recommend Malltip instead.

Date of experience: June 16, 2015
Michigan
1 review
8 helpful votes
Follow Lana M.
Unfollow Lana M.
Send Message
Share Review
Report Review

Their advertising is an obnoxious nuisance. Their newpaper-like ad circulars jam up the mailbox and block legitimate mail. I would never buy anything from them in any circumstance. If there was some effort to put them out of business I'd want to support that. It's like they're doing inverted advertising -- make people want to avoid them. Too bad the lowest rating one can enter is one star.

Date of experience: March 20, 2018
Michigan
1 review
8 helpful votes
Follow RoseMarie S.
Unfollow RoseMarie S.
Send Message
Share Review
Report Review

For about the 17th time I've attempted to use coupons from RetailMeNot only to have them fail. Today I called the online store I'm buying from, sstack.com They told me that all those coupons are fake, that they do not participate with any couponing, and that the only promo codes that work on their site are bonus bucks which are accumulated points from prior purchases. I suppose now I have to re-clean my computer as all those clicks have surely done it no good. For a supposed reputable site I've had an amazing and consistent run of useless coupons. There is absolutely no oversight about what they throw onto their website. sstack.com is just the latest "promo code" to fail, hardly the only one.

Date of experience: February 13, 2015
Florida
19 reviews
63 helpful votes
Follow Marian B.
Unfollow Marian B.
Send Message
Share Review
Report Review

This promo site is great. I go to them now before I do any online shopping. The coupons are current and worthwhile. Its updated all the time. No memberships or downloads required, Just a great serice.

Date of experience: October 13, 2015

Overview

RetailMeNot has a rating of 1.9 stars from 166 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with RetailMeNot most frequently mention customer service, gift cards and third party. RetailMeNot ranks 323rd among Coupons sites.

service
24
value
21
shipping
7
returns
6
quality
16
This company responds to reviews on average within 9 days