Restaurant.com

First AND last time this company will ever see my money. There are no refunds at ALL even if you JUST placed an order and need to correct or cancel something. Like I said to the customer service attendant "I hope your company is perfect and NEVER makes any mistakes" because genuine mistakes happen but this company is 100% inflexible to work with you and/or repair anything. I am definitely NOT perfect and I deal with customers on a daily basis that stick with me due to the fact that I am understanding of their mistakes and even lateness, after all I am dealing with people and not ROBOTS that never make any mistakes.
Not to mention the pathetic options restaurant.com offer us on top of displaying restaurants that are not even taking their specific certificates anymore. If that happen so often and no truly good restaurant sticks around for too long that should raise a red flag about how terrible this company is at doing business. Good restaurants not wanting to stick around = no good customers wanting to stick around!
Will be sticking with only Groupon deals cause that never caused me any headaches before and I place orders with them at least twice a month!
Hasta NEVER AGAIN Restaurant.com!

If you are here... congratulations. You got scammed. No refunds. No help.

If you are looking into them. Stay clear.

Also No restaurant has to honor them.

I also had a very negative experience with Restaurant.com. I tried to use the gift certificate that I purchased and the restaurant said they would not honor it. The only reason I went there was because of the gift certificate. In any case, I called restaurant.com for a refund and they said they can only give credit towards another certificate. I checked their site and couldn't find a replacement. I told them it was not my fault that you have a restaurant on their site where they will not honor the certificate. They should take these restaurants off immediately. Yet instead, they further damage the reputation of the restaurant by continuing to sell certificates (so they can attract more buyers) for restaurants that no longer want to be on their site and make buyers more frustrated that they are stuck paying full price at a restaurant they may or may not have originally chosen to eat at. Also buyers get mad at the restaurant and post really bad reviews which conitinues to damage their reputation.

Anyways, I found a website that is up and coming where you can download a really good coupon for free. There is selection in the Los Angeles area but it seems like they are adding more everyday. www.stretche.com I want this website to continue growing as it seems like they are providing a really good service.

Avoid restaurant.com (RDC) at all costs. They are the parasites of the food industry as they benefit from, but do not provide any benefit to the restaurants, which is the textbook definition of a PARASITE. Also all should be educated on them. They are the only "VOUCHER/CERTIFICATE" sellers that do not split revenue of the sales with the merchants. There "agreement" is for 1 year in which they will sell as many vouchers as they possibly can with no limit. To cancel with them it is a 90 day cancellation process?!?! They also claim that expiration of the vouchers is governed by state to state laws, yet they print on all vouchers "NO EXPIRATION". That is why there are so many complaints of people still bringing in the vouchers 3-5 years after the restaurants have cancelled with RDC. Common sense should let everyone know that if any business has a product that is being offered up at 50% off, it is just a matter of time before that business will be out of business. It also looks like Jack R. On this site is clueless as to just how much of a cheapskate he is, trying to have everyone get "gift certificates for free". He probably gives "gift certificates" to friends for birthdays, Christmas etc. at no cost to him, WOW! Cheap Cheap Cheap.

I had a restaurant.com gift certificate for $25 off a meal at a nearby restaurant. When I tried to use it they waitress said the 800 number they call show it had already been used. And, the date they showed it used was before the date it was even purchased! I called the 800 number myself and that is what it says when you enter the certificate number. It was so embarrassing! It was an upscale restaurant and the waitress seemed upset for me. I had to pay over $77 for our meal! The restaurant said that's why they don't participate with restaurant.com anymore; too many problems. I then tried to call restaurant.com and there is no way to get a phone number! The validation line is only a recording/computer setup and the restaurant.com website only allows you to email a complaint. I have emailed them 3 times over the past 3+ weeks and have not received a single reply. Through some seriously intense digging, I finally found a phone number to call. After over 30 minutes on hold waiting, I talked to someone named "George". He said the certificate was good (making me wrong or a liar) and didn't know why I had a problem. I explained that the restaurant and I both called (total of 3 calls) and each call said the same thing. He offered another certificate, but all their locations within 10 miles of me are take out or "similar to fast food" (no decent sit-down places at all). Because they are cheap places they only offer $5 or $10 gift certificates. That means I would have to go their 3-5 times to use up my $25! And drive 20 miles each time to boot! I asked for my money back, but of course he said no. George offered no other remedies or solutions; just very quick short repetitive (and meaningless) "I'm sorry's"; making you feel like a number. Which I guess that's what you are to them! I plan to post this complaint everywhere I can find a place too so people dont buy their phony certificates!

Went to 3 Sheets at Sorrento Quay on Friday night, they weren't taking any more bookings so we took a chance and walked in and they managed to seat us - four people. Sorry to say that it was a little disapointing and not up to their usual standard. The service at the bar was good, size of wine was generous. The food arrived pretty quick considering they were busy. The Thai beef noodle salad was mediocre with soggy mixed salad leaves and very little rice noodle - not worth the $25 price and would have been nicer if the beef was warmed not cold. The rump steak was a bit tough but was cooked as requested to medium rare, the Halumi burger, Arincini and pizza were good. While we were eating four different wait staff came to top up the cutlery and serviettes at the table and several others passed by our table on their way to the kitchen yet not one of them stopped to ask how our meals were nor did they ask when they cleared our plates from the table (I find that very unusual). Three of us had a Simmo's icecream form their icecream cart which we had takeaway and it tasted like it had been in the freezer for a while. We come here fairly often and up until now have always had a good experience, would probably try somewhere else next time.