Restaurant.com

I went to local resturant in an attempt to get the so called deal that the certificate was valued at. I asked the waitress if I could indeed, use the coupon.
I was informed that the resturant did not accept the coupon because they had in the past accepted them, but were not reimbursed from resturants.com and had lost alot of money.
I would say that there is some kind issue somewhere in this so called discounted certificate service.
The light in this dark sceme is that I did not lose alot of money.

This company is a complete SCAM! I purchased a gift card. I tried to use it on the website and I wasn't able to. I called for a refund and they said it was nonrefundable. There was nothing to indicate the gift cards are nonrefundable. They claim I agreed to the terms when I purchased the card, but you are given terms on the uses of their gift cards and certificates after you have purchased them. I intend to pursue other avenues to get my money back. The crazy part is that my purchase was only $15. THEY WON'T REFUND A $15 PURCHASE! SCAM! SCAM! SCAM!

I called and order 12 $50 gift cards for a party. I planned to give these away as gifts. I ordered these cards on a Monday afternoon. I asked if they can ship it to me overnight and I will gladly pay for the shipping. They said NO. They said they only ship out UPS second or third day. Figuring that I would get still get these by Friday, I said that is fine. After my order was processed, I asked for a UPS tracking number. The rep said she does not have it and will gladly email it to me by the end of the day. No email. The next day I called and asked for a tracking number, again none was provided. Nothing arrived by UPS as of late Friday afternoon. The cards are now useless to me since tonight is the event. I called restaurant.com once again but TWICE the automated machine hung up on me. On my third try I spoke to someone about my issue and then was left on hold for over twenty minutes. I give up! I will never ever use this company again! I have been in retail shipping for many many years! There is always a tracking number when a package is shipped. The fact that they cannot provide the tracking number to me is quite odd. I will be contacting my credit card company to have the charges reversed and will be reporting this company as FRAUD.

My job has this site on our discount perks site, I order over $150 in vouchers to get looked at like a scam artist when I try to redeem them at the movies. I told to use it on Fandango.com as a credit card, still don't work. The vouchers for FitGenix.com don't work on some item but others, I had to use one at a time and was charged shipping each time. When I got the fit watches and thermos vest, they need to charge up but didn't come with any charges, but I have a USB wall outlet and they still don't work after sitting on it over night, I JUST WANT MY MONEY BACK

My restaurant has been trying to end our 'contract' with Restaurant.com for 6 months. Initially it was only supposed to be a 6 month contract which would have ended in September... we have been fighting with them since November and now they are telling us that we have to do an 'exit interview' to end the contract. Although demeaning and embarrassing we complied only to find out that a week later we are STILL on the website, by which they have told us that it takes 5-10 business days to be removed. So we have been left with no further alternative than to post that we are NO LONGER ACCEPTING restaurant.com certificates. We are honoring the $5 people paid for the certificates, and just eating the cost ourselves because there is NO WAY restaurant.com is going to refund the poor customers. They have threatened legal action against us and have left us no other choice. HORRIBLE HORRIBLE WEBSITE!

No integrity! I spent $25 purchasing discount coupons for places that we frequent. They were the only places on the site that we were interested in. Imagine our surprise and dismay when we went to use them and none of the restaurants were participating! The one had big signs all over their doors stating they would not honor ANY restaurant.com issued coupons. I contacted restaurant.com asking for a refund. They wanted proof that the restaurants would not accept them, so I sent pictures of the signage on the doors as proof. After seeing the proof, they then said they would not give me my money back, but that I had to choose other restaurants with my "credit". If I had wanted other restaurants, I would have purchased coupons for them in the first place! The only ones we would use were the ones we purchased. When I explained that fact, they basically said to take a hike. I will NEVER buy from them again. A company that does not stand behind their business is not one that I want to do business with. AVOID!

Whoever operates this website should be in jail. I own a restaurant and we started seeing people bringing 25$ GC for my place when we never ever agreed to that and had never even heard of restaurant.com. People pay $10 to THEM and I should give away 25$? They make money on businesses back without their approval. Who are they to decide to give away my hard earned money for their profit? When I called them to inquire about this, they pretended to have a verbal agreement with my business partner (I don't have a business partner and am the only one dealing with anything regarding the operation of the restaurant), I asked them for a recording of the so called agreement and they hung up on me. DO NOT BUY THEIR GIFT CERTIFICATES UNLESS YOU CHECKED WITH THE RESTAURANT BEFORE THAT THEY DO ACCEPT THEM.

My husband and I have been restaurant.com members for many many years, and yes we have benefiited from a lot of the places that we have gone to. It seems that lately though, restaurant.com is going down the tubes, as in the past 2 weeks we have tried 3 restaurants, and after you are seated and already have a drink, then they tell you we are no longer honoring these certificates, as we are in a lawsuit with this company! First time we heard it, we ignored it, but then heard the exact same story from the second restaurant, and they weren't even near each other! My only thought is DO NOT PURCHASE FROM THEM AT ALL! Thanks

Never buy anything from restaurant.com they sale gift certificate without restaurant permission and stilling customer money

The restaurants that accept the certificate/card are basically low-class, strip mall-type places - sketchy. That IS IF THEY ACCEPT the card - so many do not even though they are listed. Yes, there are popular fast food places that accept the card; however, it is SPECIFIC LOCATIONS and there is always a catch in that you HAVE TO BUY a regular-priced item/meal and then you get the discount on the second item. The discounts are LIMITED and SMALL - $10 off minimum order of $50 for example. I have $90 sitting on a card that will most likely NEVER be used. DO NOT fall for the marketing gimmicks!

FRAUD! RESTAURANT.COM is a FRAUD! I have bought a few certificates from them and none of the restaurants seem to honor them. I found out that the resturants are tricked into long term contracts with the compnay when they are told that they may cancel at any time. The restaurants do not receive any compensation for the coupons sold. The restaurants are just promised that they will receive loyal costumers by signing a month- to- month contract. W

When the restaurants call the fraudulent company to cancel, the. Com tells them that they need to pay the. Com a couple thousand in cancellation fees and that they need to continue valuing the coupons or they will be sued.

RESTAURANT.COM is FRAUD!

I ordered four tickets to a show (Broadway national tour of Lion King) - two orchestra seats and two balcony seats. I paid more (of course) for the orchestra seats, which were a special Christmas gift for my daughter. Specials by Restaurant.com charged us for the two orchestra seats but sent us all balcony seats. We couldn't reach them the day of the show (when we discovered that the tickets were wrong), so the situation couldn't be remedied. I tried their customer service email address for three weeks without receiving any response. After searching online for a phone number to call (none is provided on the Specials... website), I reached someone who agreed to "pass my information along to someone who could address it." I insisted on speaking to someone who could help me today, as I'd already been waiting three weeks. Finally, I was told to call another number. The furthest I got there was that I would get a refund for the extra money I paid toward orchestra seats I never received. Of course, if we had wanted balcony seats, we would have bought those in the first place! We certainly did not have our faith in Restaurant.com restored. The customer service was appalling, and I will not purchase from or recommend Specials by Restaurant.com again. Oh, one more thing! While I was at the box office trying to get our orchestra seats, the person at the window next to me was also trying to work through poor service from Restaurant.com - tickets never received!