The company demonstrates a generally positive reputation, with customers appreciating the efficiency and effectiveness of its services in managing online reputations. Many users noted prompt responses and the relevance of the information provided, indicating a reliable customer service approach. However, concerns arose regarding inaccuracies in reports, with some customers finding irrelevant or incorrect data linked to their names. Additionally, there were frustrations about the inability to remove certain negative content. Overall, while the company shows strengths in responsiveness and service quality, addressing data accuracy and content removal would enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
I felt like I needed more information as far as how to get rid of all information of myself on the internet because I don't want it out there
Been seeking I think I found a way to keep my personal life private
While the team was professional and helpful in answering my many questions. They gave me bad information related to how the monthly monitoring service works. I was told that once I paid I would get an email for me to fill in my information so that monitoring and subsequent listing removals be done. This was wrong info. I was supposed to list the information on the sign up page itslef. I called to say the email did not come I did see other results which were meaningless and not even worth the $10 bucks/mo. The agent said to fill in my info on the site and she would reset the 30 day search for that day. THAT NEVER HAPPENED/ So I am paying for what seems to be a worthless search and removal.
Not clear on what I'm rating good or bad, was it good you found the information, was the information incorrect, was it bad that you found it? Just not clear on your rating system, but it's been one of those days... may be me, not you ;)
One was right and other was not right information on me
Quick, informative, and did not make me sign up for anything unless I desired.
Interesting - focuses on me, however, and I'm looking for help with my business.
Concerned about online reputation. Was pleased with results.
Accurate and easy to understand. Need this for potential business purposes
I have no idea wtf is going on... there's been no explanation of what appears to be a website driven by a team of monkeys... bizarre is a word that comes to mind! Great work guys keep up the...
More precisely, I would rate my experience as a 4.5 but I decided to pick 4 since I am limited to whole stars. The application is not intrusive in the way that it channels users, and seems to offer help in the right places. I believe it could be made better by making this load a separate page (or if this is a SPA instead of a traditional website, you could even use routing to make it still seem like a seamless application. That would eliminate the need for the modal pop-up. Also, I noticed with the application itself, I can still scroll the website while the modal is open. The background is lightened to help with contrast even, yet I can still scroll up and down. Almost like the application pop up isn't focused. If you want me to continue to help you define your user experience, let me know using the email provided. It's free of course, I'm looking to learn more and get more experience by experimenting and designing the user's screen to compliment the brand. Up to you!
A lot of names appear in search results were not of me. I am concerned if it truly inly included me in the ratings.
I when I was on Oklahoma most wanted I was not charged with that because it was not me they release me after talking to the detective and it was never heard of agine I got a Atorney for slandering my name in tryied to get it removed and they said they couldn't the rest of my charged I was a kid that made mistakes I only got. One charg since being a
adult
Impressive service with always room for improvement!
5
Very informative, ease of use and communicated well
Simple, fast and straightforward reputation report card assessment.
It found good information and gave me the details I needed to make a decision.
You gave free information based upon facts uncovered that may or may not be true.
Public records that I am most concerned about for my work and volunteer, showed up.
Answer: I can vouch, I'll even reveal my method as I am so confident in what I do I called these guys up as a joke to see what they were offering. I use a loophole in Europe's privacy laws "The General Data Protection Regulation." where I actually take down website URLs If interested in my services, you can email deviousjunkee@aol.com I am legitimate, and whether you are a citizen of EU or not I can get your info taken down, even put up a few dummy sites if you like to paint you in a better picture. By the way, I'm just an individual with a blackhat background; There is nothing illegal in the nature of my methods, however; I have the know-how to achieve almost any feat on a computer I wish since 1995 following the dawn of internet protocol. Consider me, an individual, a friend, an ex-hacker. Remember, nothing illegal here so feds/narcs F-off.
The world's most trusted ORM company, ReputationDefender helps individuals and businesses improve their search results and protect their privacy.