Overview
RecordGone has a rating of 4.3 stars from 258 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RecordGone most frequently mention customer service, law firm and star rating. RecordGone ranks 8th among Legal Services sites.
Tried to get a expunged felony. I paid the retain fee of 400.00. Worst experience ever.No communication only email. Never got expunged never received money back.Spent over six months waiting for a result.
I was very skeptical at first even thinking that something I did 30 years ago when I was young and dumb and paid for it ever since. Not only were they professional but kept me informed of the process and in a short period of time my case was expunged. I got my life back and no longer have this over my head. Thank you to the team at The Law Firm of Higbee & Associates.
I think the client portal and use of technology is fantastic and overall it was a great value. It is a truly modern solution for legal services, and they were ultimately successful on my case. The portal makes it easy and walks you through all tasks and dependencies and is generally transparent about expected timing. My case took 24 months from the day I initiated the services. Legal processes can be slow because of all the correspondence and wait times, but there were a couple instances where things should have proceeded more quickly, and one instance of a missing file. Overall I am satisfied.
My experience with Higbee & Associates was professional throughout the process. All of my questions were answered in a timely manner via email or phone calls. The staff is friendly and patient and I appreciate their help. I would recommend Higbee & Associates for your services.
On the test, it asks, did you receive a withhold of adjudication and complete all the term of your sentence. And you're supposed to answer yes or no. What if you didn't get a withhold of adjudication but yes, you completed all the terms of your sentence?
We're sorry you were confused by our free eligibility test. If you didn't receive withheld adjudication, then you answer "no" to the question asking if you received withheld adjudication. Hope that helps.
Stephanie was very informative.
She patiently listened to my situation and assessed it accordingly.
She gave me the options to pay for the service. She was upfront on the length of time it may take from minimum to maximum to finalize the expungement or sealing whichever is necessary.
When asked how this company compared to others who claim the same outcome, she very confidently explained that they been in business over 17 years with positive results and are very proud. Feel free to research the company online as they appear to be very reputable especially with the BBB.
I chose them to handle my business.
I wasn't really sure what to expect when I became a client, however I was completely put at ease with the professional service I received. Top Notch is what I would describe it. I was kept informed of the status of my case and I'm 100% satisfied with the way it was handled. I highly recommend their team to anyone looking for great service.
I called into RecordGone after completing a Google search and finding this service. When I called I spoke with Stephanie and she was able to explain the process and the next steps that would occur after our phone call and use of their law firm. Stephanie gave me confidence in the process and the law firm that would represent me during the process.
I was recommended by my cousins husband and I got to say how excited and hopeful I am to be starting the process with this law firm. I can say it's not easy having a background and trying to keep a decent job. But with this process I am hopeful and blessed.
Every time I contact the law firm, I have always been contacted right away. Everything has been done properly and efficiently and I am totally happy with the service. If I has to rate you guys with a 1 to 10, it would be a 15. I am really happy that I hired your law firm and appreciate everything you have done for me and for your prompt service and kindness.
I am so appreciative for Record Gone. They offer great payment plans to help make it affordable. I was am am very thankful for that. The staff worked hard and diligently on my case. I am now feeling secure about people not being able to see my past personal record that for many years have cost me jobs and embarrassment. The process is not fast but it was all worth the wait. I especially appreciated the quick response from everyone who handled my case. I highly recommend this company. My son is currently going through the process now. Hopefully he will have the same success.
Took the test and can't wait till take care of my record your godsend keep up the good work guys it's really cool how you're help people get back second chance
Very thorough and Stephanie was able to answer almost all of my questions. I wish they had a little more information to steer me in the right direction as far as federal records. If they could offer more clearance options for federal records and were a one stop shop for everything, that would be awesome.
I enlisted their help more than a month ago. I haven't had any contact from them other than from an email that I sent asking to the status of my case because for more than a month, there has been no updates. So far, this is worthless. I'll update this review if it gets any better, but nothing is getting done after over a month.
After trying for years to get my record sealed I thought it was impossible that I would EVER get it done. I've submitted documents to Cabrini Green legal team free assistance in Chicago. I was lead into a dead wall with a bunch of paper describing why they couldn't seal my record.
I'm excited to say that re it's gone did the impossible and helped me rectify my situation. Now I could apply to jobs without stressing about my background and apply to do other things that my background wouldn't allow me to do. Thank you RECORD GONE for all you've done at a fair and reasonable price. I will refer anyone who having issues with expunging or sealing their background to Record Gone!
Thank you and you're changed my life!
Life is Precious being in control of if makes it even more. I can say Thanks to Higbee & Associate I can say tomorrow is a better day. From home I provided them with the information, from there they did the Filing.
Thank you
An arrest from 12 years ago snuck up on me when doing a BG check for nursing school. I thought I was in the clear! I urgently needed an expungement to enroll in school for the next quarter and RecordGone did an amazing job getting my record expunged within 3 months! They did a thorough interview, I completed some documents, and just sat back while they did the rest. I am so happy with their service and highly recommend!
Jessica was very informative and answered all my questions. I did not anticipate that I would receive answers to all my inquiries at initial contact but I was pleasantly surprised. She provided information and references that made me feel comfortable proceeding.
Brittany was efficient and quickly handled my case. Her communication was consistent and she drew up and filed paperwork for me to get my defense in motion as the incident was time sensitive. I felt confident in her skills after speaking with her and was at ease. I highly recommend Higbee and Associates!
I greatly appreciate and thank you all for such a great service. I appreciate Stephanie's sincerity, honesty, and help. If it wasn't for you guys providing something like this, people who have changed and rehabilitated themselves would be with less hope.
Our law firm is about people. It is about knowing that there are few things more rewarding than helping people get the most out of their life. The members of this law firm are blessed to be able to make a difference for scores of people each month.
To put our service within the financial reach of the most people possible, we had to do things differently. We started by hiring people who shared our passion for giving people a fresh start. Then we empowered them with the technology, training, and tools necessary to deliver high quality service for unbeatable low prices. Just look at this web site... where else can you chat with a live attorney online for free? Emails and phone calls are returned promptly. That is just the start.
We explain every step of your case and notify you by email each time we take a step. When we complete the research on the case, you will know. When we mail something to the court on your behalf, you will know. You are never left wondering, "what is my attorney doing?"
If you think all of that is unheard of from a law firm, try this... on most cases, we charge you a flat-fee that is guaranteed to be the lowest price available and we offer a money back guarantee.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Stephen, we're sorry for any confusion. But, you did not hire us to expunge a felony case. We were hired to research the reason you were being denied a firearm transaction. We completed that service and provided you a recommendation to correct the issue. However, you did not act upon our recommendation. Furthermore, you are not eligible for an expungement as we previously explained. We continued to provide you free support and answer your questions as a courtesy, even after the service we were hired for was completed. Again, we're sorry for your confusion.