Realtor.com

Realtor - STAY AWAY or two your hard earned money away to a worthless service

Hold you to there contract even to all the leads are horrible. I good lead were complimentary but the were 100's of miles away. I got more realtor that had replied than actual buyers and seller. Tried to cancel they have called to to stop me. I stuck until October 2017.

It a rip-off you only get maybe 4 bad bad bad referrals that was give to 2-3 other realtor at $70-80 each. If I had at least one good referral I would maybe say it was a total loss to be stuck in this 12 month contract.

I always used Realtor.com when looking for real estate listings no matter what area of the country. Now, the website is so horrible and NOT user-friendly in any way whatsoever, that it has become nothing but a frustration. If I try to look in another area than where I originally began my search, I can't seem to get it to change the location and I get a message stating no results could be returned. Therefore, I will not use it anymore. I suggest they return back to the more user-friendly website they previously had before they start losing everyone.

Recently tried out their sales lead service, total scam have email confirmation about their initial offering indicating I would have exclusivity with the zip code I was paying for, yet quickly found out this was not true leads were not exclusive, same leads were being distributed to anyone multiple times. When calling to cancel the service, all they continue doing is creating a case and indicating that a manger will contact me within 24hrs, this has been 2 months now with multiple calls to them and always the same response. Will now have to cancel credit card and change to stop their billing. Complete scam do not fall for it!

I saw the commercial on TV where Realtor.com presented as the most accurate website about real estate. I went there to see info about my own house and found that Realtor.com shows wrong basic data: 2 bedrooms instead of 3,0 bathrooms instead of 2 and many other features are missing. I sent them couple emails asking to correct the data to match my county public records but after a months of waiting the issue is still there. The only site that shows everything correctly is Z...
I would not recommend Realtor.com for your real estate research as they do poor job to improve data accuracy.

I always wonder what the meeting is like to discuss app improvements
With the end user in mind and the outcome is similar to your new upgrade. I check realtor.com daily to look for homes, comparisons, neighborhood details. You have taken something effective and made it unmanageable. I am switching to Zillow, even though realtor.com was my site of choice. If I have to rebuild my searches and criteria, I prefer to do it on a platform that at least is intuitive from a user perspective. Please go back to the drawing board and try again so I can switch back.

I signed up with Realtor.com, 2 months ago and purchased leads for 2 cities. Paid for the full year to take advantage of the 10% discount. Right at $3000 and 60 days in, I wanted to share my disappointment.
So far I have received 7 leads, out of these 7, I have contacted them within minutes of receiving the lead. Email, text and of course the call first. I actually spoke with 2 on the phone, with an answer of we had to fill this out or couldn't browse more listings plus I am not looking for a realtor right now. One I point blank received a STOP message back and the other 4 NEVER responded to my interactions AND follow ups. So 60 days later, an absolute waste of my time, no actual person that responds and no contact info that is usable :/ to say I am disappointing is a nice way of saying it. I know 100% sure that the reason they book you in a 1 year commitment is because everyone would bail within the first 2 month!

I caution anyone looking to get in the Real Estate business to purchase lead from Realtor.com. It's not worth it. After 24 years in the military, I have a low tolerance for poor customer service, and this companies the worst. I was told several inaccurate things that they would not honor, and now they are still charging me, two months after my contract was suppose to end. I have sent several emails and several call with no resolution.
The leads are crap and after 14 months of paying on a one year contract, still have no valuable lead. Do not waste your time or money, it's a scam.

Our realtor in purchasing our home was Royce Stringer. We put this poor man through more than any realtor should have to endure. He smiled, laughed, and remained perfectly professional through it all. Three contracts on three houses within a month. Had to cancel the first two due to undisclosed situations with each property. The third one was our "meant to be" house though, and we have been in it for almost a month now. Royce is as accommodating as a realtor can be. Great communication, prompt action on addressing issues, and a skillful negotiator. Highly, highly recommend.

I have used this app since 2013. Now I find it unusable. I can't pull up my favorites other than a small list in the left corner. Searches are challenging and less productive. I just deleted this app from my phone and iPad after three years because it is so frustrating and I have given it two months to attempt to get accustomed to it. I sent realtor.com an email and they said no one e, she has expressed an issue with this update and most find it easier and more functional to use. Lol. Nope

I was hopeful signing up with Realtor.com that I would get decent leads with quantity. That did not happen. In two months I've had two leads, one land lead and one realtor seeing where the leads get sent to. They say land leads don't count against you. But I didn't get any other for the month. I tried to cancel my membership but they are giving me the run around. Saying I have to talk to an account specialist. "Sorry he is not available" every time I call. "He will call you back in 24-72 hours." I have never had him call me in over 2 weeks.

They don't care about realtors. No surprise NAR severed ties with them. They are going downhill fast.

SUPER PISSED. What a time waste.

I've used Realtor.com with virtually no problems since 2011... until earlier this year. Any new or revised searches I set up WILL NOT send notifications or emails. I need this app to work! I've called and emailed customer service and they haven't been responsive at all. I've deleted my account twice, still no luck. It's just such a disgrace to have a great app and then to destroy it and then give customers no solid support. I've ended up using the Zillow app for notifications and then finding the house on the Realtor.com website (without logging on) to verify info. Such a waste!

If I could give no stars, I would. Was called today about renewing my zip code for leads. I let Eric know that I would not be renewing and he proceeded to tell me that because I didn't do their coaching, I must have been working the leads wrong. I am a seasoned agent on a very successful mega team and quite honestly don't really need their leads anyway. I had purchased leads from them several years ago and had a great rep who would never have spoken to me the way this rep did. Agents beware!

This was by far the worst possible way to spend money in real estate. Never use Realtor.com when trying to generate leads... each person looking to buy was not a real lead... just people who already had agents. Sometimes they were even contracted with another agent and reaching out to people on realtor.com just to get more information themselves. It was an awful experience with them. I would like to help agents save their money and put it where it counts... which is NOT with Realtor.com

Best of luck to all the agents out there!

Do not ever work with this company. They listed my property on their website without my permission with wrong sale price. And when I called them to correct it or remove my listing the rude representative said it will take 2 business days. I am at the mercy of this company that has nothing but BAD and terrible reviews and ranking. They should not be in business and I think they are suffering because Trulia and Zillow took over their market.

Sam