I had a last minute flight that I needed my dog for. I spent half a day calling at least a dozen ESA companies with no luck at all because it was a Sunday or the therapists were away and a host of other problems. I called Real ESA Letter in tears because I was certain I was going to have to travel alone and I can't really function without my dog. He has saved my life, has gotten me through some bad panic attacks, and prevented so many more. I NEEDED him with me for thisntrip and no one could help, EXCEPT FOR THESE GUYS! I called at almost 7pm and told them my problem and that I needed a letter for the next morning. AND THEY GOT IT DONE! I was able to print my letter and went through the airport with no problems with my pup! Forever grateful and I cannot thank them enough! A potentially disastrous trip for my mental health was turned into a wonderful, fairly carefree trip thanks to them!
Derek Marshall helped me out, he was professional and knowledgeable and I'm happy I went here for my ESA letter! I was panicking and Derek helped me every step of the way. Very pleased!
Very easy process from start to finish. I needed an emotional support letter to fly with my dog in the cabin and Derek was brilliant in making sure I had everything I needed in time for my flight.
Thank you for your positive feedback, Alex. We are thrilled to hear that you had a good experience with us. Please feel free to reach out to us anytime for assistance.
Very easy to work with, and they answered questions quickly. My letter arrived quickly and was very professional. I recommend them to anyone needing this.
Thank you for your positive feedback, Candi. We are thrilled to hear that you had a good experience with us. Please feel free to reach out to us anytime for assistance.
The process was short and easy! The customer service representative, Derek Marshall, made sure I understood the entire process as well as making sure I was satisfied! Thank you so much!
Thank you for your positive feedback, Alexis. We are thrilled to hear that you had a good experience with us. Please feel free to reach out to us anytime for assistance.
They are always helpful and great at answering anything i need! Very professional. I have used this service for 2 years now and i couldn't be happier with their service!
Thank you for your positive feedback, Brittany. We are thrilled to hear that you had a good experience with us. Please feel free to reach out to us anytime for assistance.
I contacted Real ESA letter for housing concerns, they were able to help my daughter and I with supporting documents for our landlord. My agent kept in contact with me until my letters were complete.
Thank you for your positive feedback, Tawnya. We are thrilled to hear that you had a good experience with us. Please feel free to reach out to us anytime for assistance.
This letter saved me thousands of dollars on rent fees and gives me the freedom to live where I want.
Thank you for your positive feedback, Kyle. We are thrilled to hear that you had a good experience with us. Please feel free to reach out to us anytime for assistance.
I am glad I choose their service. Had a ton of questions before picking them but they helped me clear all my queries from start to end.
Thank you for your positive feedback, Jonah. We are thrilled to hear that you had a good experience with us. Please feel free to reach out to us anytime for assistance.
Received my letter very fast, and was able to quickly speak with someone from customer service to answer a few questions I had.
Thank you for your positive feedback, Julia. We are thrilled to hear that you had a good experience with us. Please feel free to reach out to us anytime for assistance.
My experience was convenient and seamless. They provided additional resources for me as well as I continue to progress... ;)
Thank you for your positive feedback, Jason. We are thrilled to hear that you had a good experience with us. Please feel free to reach out to us anytime for assistance.
Great service. Derek was a great help keep me updated on my letter. Everything came out perfect haven't given to my landlord yet but it looks legit.
Thank you for your positive feedback, Taylor. We are thrilled to hear that you had a good experience with us. Please feel free to reach out to us anytime for assistance.
I have never dealt with needing an ESA letter before so I didn't know where to start. I began searching the internet and quickly realized how many there were to choose from. Now I needed to select one that was a legitimate site and would not fraudulently overcharge me for a letter that in the end would not be accepted. After researching site after site, REALESA LETTER had quite a few good reviews and their price was reasonable.
When I completed the short online process I had a little difficulty accessing the site to print out my letter. I went to the live chat and Derek Marshall assisted me. He was very patient and guided me step by step to access the letter. For some reason that wouldn't work, he went above and beyond and did what he needed to do on his end so he could send it directly to my email. At that point he explained if I needed hard copies I could obtain them at a later date and other info that was very helpful. At the end of the chat I felt very comfortable with the letter I would be sending to my rental company. Overall my experience with REALESA LETTER was one worth writing about and also by spreading
Word of mouth to anyone I come into contact with that may need this service and that is all due to Derek and his knowledge, professionalism and personal customer service skills. Thank you again REALESA for making a stressful situation a pleasant learning experience!
Thank you for your positive feedback, Joanne. We are thrilled to hear that you had a good experience with us. Please feel free to reach out to us anytime for assistance.
So simple and I feel the right questions were asked. I am happy I will be able to take my kitty with me when I move, soon!
Thank you for your positive feedback, Peter. We are thrilled to hear that you had a good experience with us. Please feel free to reach out to us anytime for assistance.
After receiving their professional service now I know why they are the best Real esa providers in the States.
Thank you for your positive feedback, Carl. We are thrilled to hear that you had a good experience with us. Please feel free to reach out to us anytime for assistance.
Great service. I am happy with the service and fast delivery. Now i can new get a dog for me and keep it in my house
Working with everyone was amazing and easy. The letter was professional and just what I needed during my move. I cannot recommend them enough!
Thank you for your positive feedback, Erin. We are thrilled to hear that you had a good experience with us. Please feel free to reach out to us anytime for assistance.
I received help ever since I entered the site and my question were answered quickly. I am very pleased with my letter
Thank you for your positive feedback, Kelly. We are thrilled to hear that you had a good experience with us. Please feel free to reach out to us anytime for assistance.
I'm very impressed with the professionalism and the fast follow up. The service is very high quality and helpful.
Thank you for your positive feedback, Alessandra. We are thrilled to hear that you had a good experience with us. Please feel free to reach out to us anytime for assistance.
I want to thank ESA I'm now able to keep my dog at the apartment I leave at. I would recommend them to all my friends and family Brenda
Thank you for your positive feedback, Brenda. We are thrilled to hear that you had a good experience with us. Please feel free to reach out to us anytime for assistance.
Answer: While it seemed legit for the most part, I got cold feet and canceled but never got my money back. Also, when texting me their reps grammar wasn't quite right consistently so take that as you will.
Answer: They picked up every time I called, and I called lot (no fault of theirs)
Answer: No other companies could help me in the time limits I had and it was a Sunday so others weren't even open.
Real ESA Letter has a rating of 4.3 stars from 122 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Real ESA Letter most frequently mention customer service, emotional support and entire process. Real ESA Letter ranks 21st among Pets sites.
Thank you for your positive feedback, Chase. We are thrilled to hear that you had a good experience with us. Please feel free to reach out to us anytime for assistance.