Puerto Rico Car Transport Reviews Summary
Puerto Rico Car Transport has a rating of 4.6 stars from 165 reviews, indicating that most customers are generally satisfied with their purchases. Puerto Rico Car Transport ranks 1st among Airport Shuttle sites.
Instant Feedback
The AACA Cert is required for the police report. Also need copies of everything for the police. The police won't do copies. Please inform future customers. Also, my car was registered in Puerto Rico in the past, but not right now. It's currently registered in California. The front desk at the port was making something out of nothing. I had to explain that I'm active duty service member so they would understand was registered in PR in the past. The process is not as smooth as we wish it was.
The process was quick and easy. Very comfortable with the process and the customer service rep.
Very courteous and answered all my wuestions
Good service
Simple, reliable and convenient. The only thing was that although there was an address it was vague. There wasn't a bldg. # or name of company delivering. Once we asked the pick up was actually at Crowley which is the only company allowed and which was on street given. Once there though it was fast and we were on our way. Thank you.
Was easy!quick and very convenient
Good, very professional & fast
Thank you so much
Everything went very smooth...from booking to pick up. Thanks!
Ready easy
Quality service, responsive staff, and fast & easy drop off/delivery.
Worst experience ever and still dealing with Puerto car transport because my suv came in damage and even though i put a insurance that i pay extra for it my truck is still broken and because of the inconvenience i haven't been able to register my suv and is causing problems because i have been paying out of my own pocket uber and friends to take to work back and forward. Also you need better customer services and have the employees answer the calls or answer the messages left by customers.
It has been great so far let's wait until it arrives at it's destination.
Great communication, great price. Thanks again!
Satisfied
Overall delivery was completed successfully and on-time per contract. However, waiting time to reach a customer service representative can use some help. Their chatting live representative option was not available either. Left multiple messages before someone returned my call. Can be frustrating at times.
This is the only company that follow up with our request. Having there is to do things through the Internet made a differenCe.
In the beginning they were great. Then I paid and they ghosted me. I didn't even know or couldn't find out where to drop off the vehicle. I finally got an email after sitting in Jacksonville for hours. Be smart and trust my review, dont use them and go through Crowley direct.
Excellent service.
Wish I could ship a few small items with my vehicle like my saddle bags.
EXCELENT SERVICE!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members