Public Storage Reviews

I have been in storage for 46 days moved in on 6/22 /23 paid full month rent paid full price again on 1st now this month 80 dollar increase no notice just saw charges on my card place isn't clean people aren't friendly and you increased rent 27 percent at a time

Steve at Skokie McCormick is one of the best managers I've ever met in my years of storing in your facility. Not only is he great, but he reminds me of my busy schedule that when my payment is due once again, he's a diamond in the rough keep him as long as you can.

I had the best experience at public storage... ******* SR 92... First it started at the front door. She was so nice! She definitely went above and beyond her job... I just wished all employees were like that! If I could give her 10 stars... i will definitely be back for purchase! That's how lovely she was! Her name was KELLI COX! Wish there were more of you? Keep up the wonderful work you do! She definitely DESERVES a RAISE!

Public Storage in Westfield, IN raised my rent from $164. To $213.00 (29.8%) no justification for this outrageous increase other than because they can. They said I should have know it's a month to month rental. I guess I
Missed it or thought no reputable company who cares about their customers wouldn't raise it that much for no reason. Please BEWARE

My three-year experience with Public Storage on 30th Avenue, Tampa, *******, was excellent. The facilities meet up to my high- standard expectation and the staff was amazing. Jalysa(one of the staff members) was instrumental in helping me make a smooth exit plan at the time of leaving my storage unit. She was kind, caring, and resourceful. Other staff members have also been of great assistance at times when questions arose. In the future, if I were to need another storage unit, I would definitely use their facility again. Thank you.

*******@ict, ks ******* was awesome
Very attentive, caring and knowledgeable. She solved my issues and made me feel valued again as a human being, not to mention her abilities to get me a unit. She is a important asset to your company. Again she is an awesome angel. Sincerely Brenda Hart *******546 West Tyler location ict, ks.

(Feedback) Hello, I recently moved out of my unit on 3/14/2021. I have been a loyal customer for over 2 years and have always paid my unit on time. Over the course of 2 years my rent had been raised 3 or 4 times which in my opinion is excessive. I did speak with the location manager when they raised it a second time and she told me that because I had been a great customer, she would see if they could work something out with my rate and would get back to me, which she never did. When I moved in they pro-rated my first month and I was told they would do the same when I moved out, now I'm being told there is no pro-rate when moving out. So I paid 250.00 for an entire month and only used the unit for 14 days. Honestly I am a bit disappointed and will probably never use Public storage again. Not great customer service for a large, highly regarded company.

I rented a storage unit from Public Storage in Bremerton. Anthony took care of my paperwork. He made the transaction positive and because of him I would definately use this business again. Storage is just that-open space to keep things-and there are a lot of storage areas around here. Anthony has the right people skills to keep customers feeling like they have someone they can trust.

Everything you read about negative is true. Corporate greed runs deep with this company. I wished I had rented from someplace else, any place. I couldn't get into my storage unit many, many times. I'm still waiting on a refund because I always paid my rent a month ahead. I found mice and roaches in my stuff. I will NEVER rent from Public Storage ever again!