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Prostobox

How would you rate Prostobox?
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RU
1 review
0 helpful votes
Follow Oxana K.
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Delivery
February 25, 2023

I have already ordered several times, everything comes. Sometimes there are delays, but I understand that there is a congestion of the warehouse. I recommend it

Date of experience: February 24, 2023
Argentina
1 review
0 helpful votes
Follow Вера К.
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Fast delivery of packages to Russia, excellent service. I will be ordering more. Track number PCT*******571.I will continue to use this service. Let's see how next.

Date of experience: May 19, 2023
RU
1 review
0 helpful votes
Follow Kletik I.
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I ordered the ASUS ROG Swift PG259QNR monitor from the USA.
It arrived at Prostobox warehouse on March 2. I picked it up at Moscow PM on March 20. There was not a scratch on the box.
I ordered additional shrink-wrapping and warning sticker about fragile package.
Track number PCT*******509
I recommend, good terms and prices

Date of experience: March 22, 2023
RU
1 review
0 helpful votes
Follow Марина О.
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The site is very convenient and clear. I am completely satisfied with the ordering process. I always buy through Bayer, since I don't have a foreign card. Often there are promo codes for free redemption, which is very convenient!
You refill your balance in my personal account on justobox with your Russian card.
You simply copy the link on the foreign site, and paste it into a special order form on justobox. Send it to the redemption.
The time of redemption is always different. Sometimes within an hour, sometimes eight hours. Apparently it depends on the queue. But if anything, there is a service urgent redemption.
I always save a lot of goods, 10-12 pieces. Only then send a parcel to the assembly.
You can choose different delivery methods. I always choose the rate "By Mail", comes to my branch of the Russian Post.
After the parcel is weighed, it can be paid for. By weight my parcels come out in 6-7kg. In terms of cost is always different, but on average 80-90$ with all insurance.
In time to Moscow by parcels are as well differently, but more than a month has never come out. Once the parcel arrived in 11 days, which I was very surprised. But usually it takes 3 weeks.
In half year of using Prostobox services no problems appeared. Now I have 2 packages on the way) I am saving a new one.)

Date of experience: April 5, 2023
RU
1 review
0 helpful votes
Follow Антон П.
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Awesome site!
April 17, 2023

Awesome site! The sneakers ordered on the official NIKE website were redeemed for FREE and delivered at good prices. I really want to, thanks to the site!

Date of experience: April 16, 2023
RU
1 review
0 helpful votes
Follow Иван С.
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My personal favorite mail forwarding service!
April 3, 2023

Ordering through this mailforwarder for the second time, I buy shoes on the American site 6pm, comes out cheaper than here, and sometimes manages to allocate a unique model. So, for example for me were shoes Sperry Darkwater, passed in them all fall and winter and just now change shoe into sneakers, I love these shoes! And because they have such a buying history with them, I love them even more.

I ordered the goods through simplebox, it was already in the period of the N-th sanctions package, so I was skeptical about the delivery time (previous parcels arrived in a week, but still our valiant customs sometimes keeps foreign shipments for a long time). And now I'm getting ready with a month of waiting for the parcel after receiving the track and then, unexpectedly, in a week and a half I received a notice that the parcel is already in Europe, and after 2 weeks, that you can already pick up at the local office of issue!

I was in pleasant shock).
As soon as I saw it, I rushed to pick it up. The parcel is intact, well packed, these boots could be used as a gift, the box was so well preserved)).

In short, thank you very much justbox for the opportunity to order cheap products from America (they are really cheaper than other mailforwarders).
And especially noteworthy is their customer service. I liked the communication with them, their professionalism is at a high level. I had a small problem with depositing my account and it was solved in a matter of minutes.

Date of experience: March 31, 2023
RU
1 review
0 helpful votes
Follow IGOR B.
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Good evening!
I would like to share with you my opinion on the interaction with this company.
The main advantage of this company is that this company is fast to send orders, and they come as quickly as possible, unlike other companies providing similar services (boksberry, sdek). For that order as quickly as possible was sent to you, it is better to use the service "Make delivery in advance" and fill up an account for the approximate amount of delivery, then once the order has come on as quickly as possible will be processed and as quickly as possible sent (as stated on the website of the sending of parcels they produce two times a week on Tuesday and Friday).Regarding the currency rate when you deposit, yes the cost of currency is overvalued, but at present you will not find a service in which the cost of currency would be as the Central Bank rate or approximated
Personally I received my order in 13 days including holidays. The parcel was sent on April 27 and received on May 9. It is possible to receive the order in a post office, and this is a plus because there is no need to adjust to the work of the offices.
I personally think that service is 5 points out of 5. Do not believe me check it (tracking number of the parcel PCT*******222). By the way, by inviting a friend can get 10% discount on the first delivery.

Translated with www.DeepL.com/Translator (free version)

Date of experience: May 11, 2023
California
1 review
0 helpful votes
Follow Evgeny N.
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I have been a customer for over 2 years now. Speed, low prices, I don't know what else you need!
Recommended!

Date of experience: February 5, 2023
RU
1 review
0 helpful votes
Follow Artem P.
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Cool mail forwarder
November 16, 2022

I use it for a 1-2 years yeah It was some troubles with a time of delivery but everything is okay and I take my orders. Recommended

Date of experience: November 12, 2022
RU
1 review
0 helpful votes
Follow EKATERINA R.
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Excellent
January 23, 2023

The quality of a service is excellent. Userfrendly, easy to use and all features of notifications and so on.

Date of experience: January 19, 2023
RU
1 review
0 helpful votes
Follow Michael F.
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I have been using the Prostobox service since the beginning of the summer of 2022, I am most satisfied with the work of this delivery service.
Due to sanctions, it became much more difficult to order goods from the USA, so I was looking for an intermediary who would help me order as easily as before.
At Prostobox, I discovered a system for buying back goods for $10, which suited me perfectly (at that time, not all intermediaries had a buyback system). And on the same day I made the first order. These were Rainbow High dolls, which are much cheaper in America than in my country. This package went to me for 1.5 months, and the product was packaged amazingly, none of my purchases were damaged.

Of the advantages of the first purchase, I also highlighted the fact that the time spent in the warehouse is free, since earlier I was faced with the fact that I had to pay for this service.
As a minus of this purchase, I will only highlight the fact that initially my order was not fully redeemed, but partially. I immediately contacted the service workers in the chat and we solved this problem. So, in view of the fact that the order was purchased in 2 different parcels, its arrival at the Prostobox warehouse was longer than if it was one whole parcel, respectively, the goods themselves would have arrived faster.

Further, after this purchase, I noticed that on some days the intermediary makes the redemption of the goods free, that is, you do not need to pay a commission of $ 10 for the redemption. I took advantage of this promotion by making another order, and in the future I always tried to buy only on such days.

I have always bought dolls from sites such as Ebay and Amazon, from Walmart, unfortunately, the simple box does not redeem, but this is not very critical for me

After receiving the first order, from mid-July, I made about 20 more orders, which I successfully received. These parcels went to me on average 20-28 days, which is very fast! And, fortunately, the product was always well packaged with a lot of cardboard and bubble wrap.

I have no complaints, I really like the presence of a chat, where you can always ask a question and get a QUICK answer.
The support service here is great too.

On the downside, I can attribute the fact that the $ exchange rate is quite high

Date of experience: March 1, 2023
RU
1 review
0 helpful votes
Follow Marat K.
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The simplest and most inexpensive mail forwarder in USA, I have been using services for 2 years and have never regretted that I chose him.

Date of experience: October 29, 2022
RU
1 review
0 helpful votes
Follow Аndrei S.
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Выбрал этот сервис и нежелею. Заказал через эту службу несколько товаров. Оплатил в рублях. Они моментально выкупили мой заказ. Ну и дальше по их схеме через почту России всё привезли. Да конечно курс конвертации не маленький. Но всё равно в такой ситуации это отличный вариант.

Date of experience: April 22, 2023
Kazakhstan
1 review
1 helpful vote
Follow ARMAN S.
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Я уже более года являюсь постоянным пользователем этой услуги, полагаясь на ее удобные и надежные варианты доставки. Хотя я должен признать, что со временем произошли изменения в ценах и скорости доставки, я в целом доволен предоставляемым сервисом.

Недавно у меня была возможность снова воспользоваться их услугами, когда я получил посылку, которая находилась в пути около трех недель. Несмотря на продолжительное время доставки, то, что я наконец мог удерживать свой предмет в руках, свидетельствует о надежности этой услуги.

Одной из особенностей, которая по-настоящему выделяет эту услугу, является использование покупателей, что оказывается невероятно полезным при работе с требовательными веб-сайтами, такими как Macy's или Tommy. Эти покупатели выступают в качестве посредников, обеспечивая плавность и эффективность процесса заказа, даже на сайтах, которые могут иметь определенные ограничения или сложные процедуры покупки. Это позволяет сэкономить мне много времени и избежать разочарований, делая всю покупательскую эпопею намного более приятной.

Правда, как преданный пользователь, у меня есть одно небольшое предложение. Было бы замечательно, если бы сервис рассмотрел возможность корректировки обменного курса, чтобы сделать его более выгодным для клиентов, подобных мне. Это не только улучшило бы доступность услуги, но также предоставило бы дополнительный стимул для продолжения пользования ею.

В целом, несмотря на изменения в ценах и скорости доставки, я остаюсь преданным клиентом этой услуги. Их надежная доставка, использование покупателей и общая удобность делают ее для меня выбором, оправдывающим свою ценность, даже в переменчивых обстоятельствах.

Date of experience: June 12, 2023
Kazakhstan
1 review
0 helpful votes
Follow Askar J.
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Simple
April 18, 2023

Неплохо, доставляет партиями. Скорость доставки зависит от того как скоро вы оформили заказ для следующей партии. В целом еще не подводили

Date of experience: April 17, 2023

Overview

Prostobox has a rating of 4.4 stars from 75 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Prostobox most frequently mention fast delivery, long time and track number. Prostobox ranks 21st among Shipping sites.

service
27
value
24
shipping
27
returns
25
quality
23