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PrimeXBT

Overview

PrimeXBT has a rating of 4.6 stars from 233 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PrimeXBT most frequently mention trading platform, crypto futures and support team. PrimeXBT ranks 8th among Investing sites.

service
85
value
74
shipping
2
returns
2
quality
74
How would you rate PrimeXBT?
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Viet Nam
1 review
2 helpful votes
Follow Minh N.
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It's really enough
August 31, 2024

Lemme be honest, those who claim that 1000 or 2000 instruments to trade is a clear advantage. Like how?
A usual trader will trade like 10-15 pairs max, and some people trade even like 2-3, and some even specialize on 1.
I know it's about the choice, but why do anybody needs so much assets.
Here, PrimeXBT has over 100, still more than enough (at least for me)

What is cool is that they are crypto oriented, they got crypto futures and allow buying/holding crypto. This is what you call an advantage

Date of experience: August 21, 2024
Sean G. PrimeXBT Rep
8 months ago

Hello Minh,
Thank you for your honest perspective! We appreciate your thoughts on the number of trading instruments. It’s true that many traders focus on a select few assets, and we’re glad to hear that PrimeXBT’s offering of over 100 instruments meets your needs. If there's anything else we can do to enhance your experience further, please don't hesitate to reach out to us via live chat or email at support@help.primexbt.com. We are here to help!
Best regards,
The PrimeXBT Team

Argentina
1 review
1 helpful vote
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Solid money-making
September 18, 2024

The only broker where I can 100% say that it's safe. Is Primexbt a scam? I say, look at the blockchain. There's like 10 services that track the transactions here. $1bln in TVL. Everything is visible online. Other brokers are DDing like crazy, meanwhile Primexbt is picking up the slack.

From the money-making perspective. Its straight awesome. 200x leverage on major crypto futures. X100 leverage on CFDs. If you know how to hedge, and you have crypto assets, PrimeXBT is like halving your losses while 1.5x'ing the gains. Some of it is for free too. Can transfer crypto in and trade with it.

One negative is that you can't trade cross-pair futures. No ETH/BTC. Cross-pairs are only in CFDs. So a bit more exposure to the stablecoins than I would've liked, especially with bullrun still not materializing. Other than that, primexbt is awesome.

Date of experience: September 8, 2024
Sean G. PrimeXBT Rep
7 months ago

Hello Orlando,

Thank you for sharing your detailed feedback! We’re thrilled to hear that you feel confident in the transparency and security of PrimeXBT. The use of blockchain technology is indeed a core aspect of our platform, helping ensure trust and visibility for all users.

We’re also glad that the leverage options and hedging tools are proving valuable to your trading strategy. Your insight on cross-pair futures trading is noted, and we understand that offering more flexibility in this area could be beneficial for traders like yourself. We'll definitely take this feedback on board as we continue to improve the platform.

Thanks again for your trust and for choosing PrimeXBT! If you have any further suggestions, feel free to reach out. Happy trading!

Germany
1 review
1 helpful vote
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Best User Dashboard
August 15, 2024

As a trader on PrimeXBT, I find their user dashboard to be one of the best out there. It's intuitive and customizable, which makes managing trades and accessing market data really straightforward. The layout is clean and responsive. Also their customer support is nice. I contacted with them whenever I need and they replied quickly.

Date of experience: August 4, 2024
Sean G. PrimeXBT Rep
9 months ago

Hello Sevim,
Thank you for your feedback! We're thrilled to hear that you find our user dashboard intuitive and customizable, making your trading experience smooth and efficient. It's also great to know that our customer support team has been responsive and helpful whenever you've needed assistance. We're here to support you and ensure you continue to have a positive experience on PrimeXBT. Happy trading!
Best regards,
The PrimeXBT Team

Brazil
1 review
2 helpful votes
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A few thoughts on their payment system
July 23, 2024

PRimeXBT has created a truly:
-safe
- secure, and
- convenient payment system.
It is not overwhelming, and making transfers is hassle-free—even for beginners. You know, sometimes making payments in crypto can be hard for those who have no prior experience, but they made sure to provide clear instructions. There is only one downside, it is only possible to deposit with Bitcoin. Anyway, it is not a biggie.

Date of experience: July 13, 2024
Sean G. PrimeXBT Rep
10 months ago

Hello Mateus,

Thank you for your feedback on our payment system! We are pleased to hear that you find it safe, secure, and convenient. Our goal is to make the payment process as hassle-free as possible, especially for beginners. We appreciate your note regarding the current limitation of Bitcoin deposits only and will consider this for future improvements. If you have any further suggestions or questions, please feel free to contact our support team via live chat or email at support@help.primexbt.com. We're always here to help.

Best regards,
The PrimeXBT Team

GB
2 reviews
0 helpful votes
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The assortment of charts, fast order execution, and over 50 indicators are incredibly effective tools. However, it would be preferable if there were more free analytical options, as some are only accessible to traders with larger deposits on the PrimeXBT platform.

Date of experience: July 26, 2023
Sean G. PrimeXBT Rep
10 months ago

Hello Hannah,

Thank you for your feedback on PrimeXBT. We are glad to hear that you find our assortment of charts, order execution, and indicators helpful. We appreciate your suggestion regarding more free analytical options and will take it into consideration as we strive to enhance our platform for all traders.
If you have any other suggestions or need assistance, please feel free to contact our support team via live chat or email at support@help.primexbt.com. We are always here for you!

Best regards,
The PrimeXBT Team

GB
1 review
0 helpful votes
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With PrimeXBT, I've witnessed exceptional trading opportunities and lightning-fast execution. The platform's user-friendly interface and advanced tools have boosted my confidence as a trader. Highly recommended!

Date of experience: September 16, 2023
Sean G. PrimeXBT Rep
over a year old

Dear Wilfred G!
Thank you for your wonderful feedback. We are thrilled to know that PrimeXBT has provided you with exceptional trading opportunities and that you find our execution speed to be impressive. Hearing that our user-friendly interface and advanced tools have been instrumental in building your confidence as a trader truly makes our day. Our team continues to strive to provide the best technologies and services to our users, and your recommendation means a lot to us. If you have any questions or need assistance with anything, please don't hesitate to reach out. We're here to support you. Again, thank you for your kind words, and happy trading!
With best Regards,
The PrimeXBT Team.

Canada
1 review
2 helpful votes
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Scammer
June 25, 2024

Don't believe them. There platform service was very bad. There have nothing for new traders. Stay away with them. Thank You.

Date of experience: June 15, 2024
Polina K. PrimeXBT Rep
11 months ago

Dear Ellen D.
We're truly sorry to hear about your unpleasant experience. Trust us, we do our best to make our work always fast and efficient for you.
Unfortunately, for this email we didn't find any requests to our customer support, or even a mark that you are our customer. So please contact us again at support@help.primexbt.com and we will be happy to help you!

Please know that we take your concerns seriously and are committed to resolving this issue as quickly as possible. Your feedback is crucial in helping us improve. We value your presence on PrimeXBT and are dedicated to ensuring your satisfaction.

Romania
1 review
0 helpful votes
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Poor service
July 25, 2024

I use there apps but the apps didn't run smoothly. Also there customer service was very poor. I tried to contract with them but nobody available.

Date of experience: July 15, 2024
Sean G. PrimeXBT Rep
10 months ago

Hello Dawson,

Thank you for taking the time to share your feedback. We’re sorry to hear about your experience with our app. We would really like to help you with your concern.

Typically, some devices may experience slowness when the memory is full. In those cases, clearing the cache can help. However, we don’t know your specific situation. Please reach out to us via email at support@help.primexbt.com and describe your case. We will get back to you and address your specific concerns.

Best regards,
The PrimeXBT Team

GB
3 reviews
5 helpful votes
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Bad service
June 17, 2024

There support staff was not actively working. The service was i get hare it was very bad. I can't recommend them. Stay away with them.

Date of experience: June 7, 2024
Polina K. PrimeXBT Rep
11 months ago

Dear Julie J.
We're truly sorry to hear about your frustrating experience with the support work. Trust us, we do our best to make our work always fast and efficient for you.
Unfortunately, for this email we didn't find any requests to our customer support, or even a mark that you are our customer. So please contact us again at support@help.primexbt.com and we will be happy to help you!

Please know that we take your concerns seriously and are committed to resolving this issue as quickly as possible. Your feedback is crucial in helping us improve. We value your presence on PrimeXBT and are dedicated to ensuring your satisfaction.

Romania
4 reviews
11 helpful votes
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Service was so bad
May 27, 2024

I use there services but it was very bad service. There apps was not good. The apps don't work fast.

Date of experience: May 17, 2024
Polina K. PrimeXBT Rep
11 months ago

We're truly sorry to hear about your frustrating experience with the app and speed of its work. Trust us, we do our best to make the app work always fast and efficient for you.
Please know that we take your concerns seriously and are committed to resolving this issue as quickly as possible. We understand the importance of clear and smooth app performance. Your feedback is crucial in helping us improve.

If you have any further details to share or require immediate assistance, please do not hesitate to contact us again at support@help.primexbt.com. We value your presence on PrimeXBT and are dedicated to ensuring your satisfaction.

France
1 review
0 helpful votes
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Mauvais
August 8, 2024

Impossible pour le moment de récupérer mes fonds depuis plusieurs jours en me disant que je doit envoyé des preuves d'où viennent les fonds

Date of experience: July 28, 2024
Sean G. PrimeXBT Rep
9 months ago

Bonjour David,

Merci de partager votre expérience. Nous comprenons que la situation peut être frustrante. Pour des raisons de sécurité et pour respecter la réglementation en vigueur, il est parfois nécessaire de fournir des documents justifiant de l'origine des fonds. Nous vous encourageons à contacter notre service client via le chat en direct ou à support@help.primexbt.com pour obtenir de l'aide et résoudre ce problème dès que possible. Nous sommes toujours là pour vous aider.

Sincèrement,
L'équipe PrimeXBT

VE
1 review
0 helpful votes
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Si tienes el deseo de aprender trading y no cuentas con capital, PrimeXBT te da la oportunidad de tradear con bonos que las ganancias serán tus ganancias... Esto convierte a la plataforma en una importante fuente de crecimiento... No conozco otra plataforma que haga tal cosa, PrimeXBT para mí es sinónimo de SOLIDARIDAD

Date of experience: August 17, 2022
Sean G. PrimeXBT Rep
10 months ago

Hola Brian,

Gracias por compartir tus valiosos comentarios sobre PrimeXBT. Estamos encantados de saber que nuestra plataforma te ha brindado valiosas oportunidades de crecimiento. Nuestra misión es ofrecer un entorno comercial de apoyo y nos alegra saber que nuestro programa de bonificación ha sido beneficioso para ti.

Si tienes más preguntas o necesitas ayuda, no dudes en comunicarte con nuestro equipo de soporte a través del chat en vivo o por correo electrónico a support@help.primexbt.com. ¡Siempre estamos aquí para ayudar!

Atentamente,
El equipo PrimeXBT

Mexico
1 review
1 helpful vote
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Affordable costs for beginners
December 26, 2024

PrimeXBT has reasonable pricing for starters. Low deposit requirements make it accessing, though some features can seem pricy 📸.

Date of experience: December 16, 2024
Sean G. PrimeXBT Rep
4 months ago

Hello Emiliano,
Thank you for your thoughtful review! We're glad you find our platform beginner-friendly with affordable entry costs. We strive to balance accessibility with premium features to enhance the trading experience. If you have specific feedback on features you find pricey, feel free to share—we're always looking to improve! For any assistance, you can reach us at support@help.primexbt.com. Happy trading!
Best regards,
The PrimeXBT Team

Mexico
1 review
0 helpful votes
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Payments and not only
September 5, 2024

The process of depositing funds here is as easy as it gets.
DEX is the most favorable option to top up the account, cuz transactions are secure, cyphered and lightning speed fast.
I like the fact that these guys focus not only on providing classical mediating services, but also o nexchanging crypto, you can buy btc, eth, usdt, usdc - whatever you want.
It makes the overall cooperation quite pleasant, as for me. Plus, there is a wallet, like a united hub for you money, a safe haven for them, it's awesome too.
All in all I commend primexbt for being so innovative^_^

Date of experience: August 26, 2024
Sean G. PrimeXBT Rep
8 months ago

Hello Celso,
Thank you for your detailed feedback! We’re thrilled to hear that you find the deposit process easy and that using DEX for top-ups is convenient and secure. Your commendation of our innovations means a lot to us. If there's anything else we can do to enhance your experience further, please don't hesitate to reach out to us via live chat or email at support@help.primexbt.com. We are here for you.
Best regards,
The PrimeXBT Team

Mexico
1 review
0 helpful votes
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Trading ETH here is fun
August 10, 2024

They freaking ROCK in terms of trading conds & tournies. While the ETH debacle was going on, I opened 2 positions into BOTH sides, and lol just closed one of them when I saw which one was the winning one. EASIEST money of my career, pretty much. AND paid just 0,01% for that LOL.

The MAIN way I trade here is through competition though. They are FREE and I get the winnings potentially, while improving my STRAT.
The competitions are hard to win, but using SKILL and LEVERAGE I was able to make top-5 2 times so far. Thats the $money I USED to for my ETH hedge this week.

Date of experience: July 31, 2024
Sean G. PrimeXBT Rep
9 months ago

Hello Mario,
Thanks for the awesome review! We're thrilled to hear you're enjoying trading ETH and taking advantage of our low fees. It's great that you’re using strategic plays and leveraging the competitions to refine your skills and make profits. Congrats on making the top 5 twice—that’s impressive! Keep up the good work, and if you need anything, we're here to help. Happy trading!
Best regards,
The PrimeXBT Team

Mexico
1 review
1 helpful vote
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This broker provides so much value for less
August 23, 2024

I have been using the contest accounts for 3 months now and I believe it's time for me to leave this PrimeXBT review here. The account really gave me insight into how the real trading account is and it was free so I wasn't risking my capital or anything. Just that I had to join a contest to have access to the demo account, but it is even better that way.

Date of experience: August 13, 2024
Sean G. PrimeXBT Rep
9 months ago

Hello Carlos,
Thank you for taking the time to share your review! We're delighted that the contest accounts have provided you with valuable insights and a risk-free trading experience. It's great to hear that you found the process engaging and beneficial. We designed our contests to give traders a real feel of the market while competing for rewards, and we're glad it’s been a positive experience for you. If you have any further feedback or questions, we're always here to assist. Happy trading!
Best regards,
The PrimeXBT Team

Viet Nam
1 review
1 helpful vote
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Traded Bitcoin and made a good profit
August 21, 2024

I have been cooperating with the PrimeXBT crypto exchange for over 6 months and the interesting fact is that my trading journey started here, so yeah, I'm still new but already understand all basic rules of risk management, psychology, discipline and so on.
I would like to share how I traded Bitcoin and made a good profit. A few weeks ago I started to think that Bitcoin is overbought and decided to open a short position from *******$ and put a take profit on *******$.
Guess what happened next, Bitcoin reached this price and I got my piece of profit.

Date of experience: August 11, 2024
Sean G. PrimeXBT Rep
9 months ago

Hello Van,
Thank you for sharing your experience! It's fantastic to hear that your trading journey has been successful with PrimeXBT, especially as you continue to develop your trading skills. If there's anything else we can do to enhance your experience further, please don't hesitate to reach out to us via live chat or email at support@help.primexbt.com. We are here to assist you.
Best regards,
The PrimeXBT Team

Argentina
1 review
0 helpful votes
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The trading threshold is affordable.
July 28, 2024

The minimum deposit is very affordable man... I have a couple of people who I came across when I was an affiliate of a broker, and the most popular excuse not to trade was that the platform was not affordable. That is not an excuse that anyone can use with this broker. The fees for trading here are also very low.
But it is very nice to have kind of an all in one platform for everything crypto... trading, buying, copy trading... all of it.

Date of experience: July 18, 2024
Sean G. PrimeXBT Rep
9 months ago

Hello Santiago,

Thank you for your insightful feedback! We’re glad to hear that you find the minimum deposit affordable and the trading fees low. At PrimeXBT, we strive to make our platform accessible and cost-effective for all traders. It’s great to know that you’re enjoying the comprehensive features we offer, from trading and buying to copy trading. If there's anything else we can do to enhance your experience further, please don't hesitate to reach out to us via live chat or email at support@help.primexbt.com. We are always here to assist you.

Best regards,
The PrimeXBT Team

Thailand
1 review
0 helpful votes
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Love the indicators they provide
July 4, 2024

With Primexbt bitcoin trading is elevated to the next level. The price has been dropping from 70k to 64k and there would be no way for me to profit off it if not for shorts here. I like that even in simple web they provide like 50+ indicator, I never found my Keltner channels in any other web trader usually. This indicator actually showed exactly when drop would happen for me, the cross into the middle line was the tell (watch screen, its the tell every time).
Already withdrawn the profit, this more than compensated for my BTC bag shrinking a bit this week.

Date of experience: June 24, 2024
Sean G. PrimeXBT Rep
10 months ago

Hello Sompong,

Thank you for sharing your positive experience with PrimeXBT! We're delighted to hear that our indicators have been helpful in your trading and that you've been able to profit from the recent market movements. It's fantastic to hear that you've successfully withdrawn your profit.

If you ever need any assistance or have further feedback, please feel free to reach out to us through our live chat or email at support@help.primexbt.com. We're here to help!

Thank you for choosing PrimeXBT.

Best regards,
The PrimeXBT Team

Brazil
1 review
0 helpful votes
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Review influenced my choice
July 31, 2024

I wanted toopen trading account on platform that would allow me to get benefits of trading with large leverage, and at the same time it was important for me that commissions were minimal.
This is connected with that I open a lot of orders during the day and put take profit pretty close to opening price.

One day I saw a fairly detailed PrimeXBT review. And after reading it, I realized that trading conditions I was looking for are in front of me.

This platform allows me to split margin between each order. Also tools on this platform can adjust the leverage of each order. And in addition to these advantages, comissions are minimal.

Date of experience: July 21, 2024
Sean G. PrimeXBT Rep
9 months ago

Hello Miguel,

Thank you for sharing your detailed review! We're thrilled to hear that our platform meets your trading needs. It's great to know that you like our high leverage options, minimal commissions, and the ability to split margin and adjust leverage for each order. If there's anything else we can do to enhance your experience further, please don't hesitate to reach out to us via live chat or email at support@help.primexbt.com. We are always here to assist you.

Best regards,
The PrimeXBT Team