Poshmark

I found a pair of Vionic running shoes that were advertised as being worn one time. I ordered the item and it came a week later. These shoes are completely unusable. They are very worn out. There is a lump in the liner of the right shoe that is very painful. I contacted the seller and Poshmark. They refuse to take shoes back and no refund. The shoe smells. It has damage on the inside and both heels.I paid 29 plus 8 dollars shipping and the shoes will be in the trash today. I had other people to try on the shoe and each one felt a hard lump in the center of the right shoe. I will never again purchase from Poshmark. I realize they are used shoes but clearly the misrepresented the condition of the shoes. Poshmark is slow to reply to concerns and offer the same generic response each time I contacted them. They offered no resolution.

This site is the worst marketplace to purchase from. I only like to buy items that are either new or new without tags. I cannot tell you how many times I have purchased something "new" and was sent some faded or overstretched item. Once? Maybe I can look past that, but we are talking about a handful of times. Since photos are what is needed to win your case, sometimes it's impossible to photograph a slight fade or stretch. New or new without tags need to be new, simple as that, and sending anything else is fraudulent. When your photos can't detect these issues, you lose your case and the money is stolen from you. Poshmark does not stand by customers but rather all the sellers fraudulently selling old clothes as new. I gave this site a fair shake several times but never ever again. Don't make the same mistake as me and stay away from this site. I think it is full of the younger generation trying to make a buck off old clothes and saying they are new.

I have two seemingly lost packages. I paid full price for 2 day shipping, and it's now been over two weeks with no tracking information. Each time I contact the site, they give me the runaround. They are essentially holding my money hostage, as well as the seller's. The response from Posh has been slow, and each time they tell me to wait until a certain date. At this point, because the items have been shipped, there is no option to cancel. Horrible customer service!

I am a newbie at Poshmark. Set up an account yesterday. Started listing a few items and things started going crazy! Emails and different message popping up wanting info about this or that. Then I got a message saying someone wanted to purchase an item. Okay. I got an email that said I had to click a link indicating I accepted their offer, which brought me back to the Poshmark website. When I got back to their website a customer e]service chat box opened. It all went down hill from there. The person doing the chatting told me I had to add a credit card to my account so money could be loaded and said credit card HAD to have a balance of $200 to verify the credit card was legitimate. Stupid me, I loaded money onto a credit card since we keep zero balances on our cards. Scam. They took the $200 and then tried to get another $200! I tried to find a Postmark customer service area and sent them a message. Not sure if I'll hear back or get my money back.

Save yourself a lot of grief don't buy from this website there's way too many sellers who don't disclose condition period! They want you to go by their half $#*! blurry photos in lieu of writing a description and condition! Poshmark puts it on the buyers to ask as many questions as you can! Give me a break! Sellers should be obligated to disclose condition and all basic information! A seller should not have the right to decide what brand you purchase because they don't disclose that! Nobody wants to be surprised and have their rights taken away to choose whether they want to purchase an item of a brand they'd never buy! Poshmark is unprofessional, unethical, and down right backwards for putting that on the buyers! They're system is all screwed up! Save yourself a lot of grief buy from anywhere else but from Poshmark period!

I was completely new to Poshmark. I have never attempted to sell anything on Poshmark. After listing several items, I checked back to see how my closet looked and all of my items were gone! I reached out to Poshmark for an explanation. It took them not 2, not 3, but 4 days to get back to me with some bogus excuse. They are alleging that my account is tied to "tied to" accounts that have been "restricted" in the past. What does that even mean? No proof, no further information. Again, I never listed anything with Poshmark. Bogus.

I only gave them one star because I was forced to I would give them zero stars …Absolutely the worst customer service. I have purchased multiple items however the last three items were fake… Fake golden goose tennis shoes, a mis-labeled Veronica beard dress. I sent in a complaint and they said no returns, is their policy.
Avoid doing business with them at all costs. The real real is a great company and they verify everything that they sell, I will never do business with Poshmark again.

I have gotten some good deals from this site but do your homework on the seller. Over 100 items listed? Avoid. These are people - often from places like NYC - who are desperate to sell and will lie to do so. They steal from donation bins and then sell the clothes to feed their drug habit. On the other hand you will find honest sellers, usually people with no more than 50 items listed who are just reselling clothes they never wear. Also Poshmark will also side with the seller since they are making a ton of money from these drug addicts. So do your homework.

I've been a seller and buyer on Poshmark for a couple of years now and am moving to another platform. I ship within the 2-3 day shipping policy but not all sellers do. I think it may be a scam to look like they have sold items b.c even if you cancel an item for non shipment it is marked as sold and makes the seller look better to buyers. It's b.s. And Poshmark doesn't let you cancel the order for 10 days, which by then, you could have used the money they're holding to buy another item and even have it by then. I'm angry as this is the third or fourth time it has happened to me, moving on…

I've been selling on Poshmark for about nine years off and on. Never had anything but a 4.9 star rating. Recently sold a pair of Gucci track pants to one of their "ambassadors" who claimed that the item was dirty and were used.
(I never claimed they were new.) They sent in blurry pictures showing no stains or signs of damage. I don't even know what they were trying to show? They asked for a refund/return when there is a no return policy and Poshmark approved it! This person I believe because they were a "ambassador" was able to get the return approved because of their status, there was literally nothing wrong with those pants.
Such a strange way to do business!
I have moved on to other apps such as The Real Real, much better!

Bought something that was completely fake, not how it appeared in photos, when I reached out to customer service they were extremely rude- Shockingly rude, is actually a better way of putting it. Literal a**holes. Their site is full of fake sh*t and it's a huge dice roll as to what you will actually receive in the mail

A colossal waste of time. They don't screen sellers or follow up with them to ever see if items are still available. If you buy something the seller gets 7 days to ship. When they don't, you have the option to try and contact them and then, if they don't reply, you can finally cancel the order.

Meanwhile think of the time you wasted & the opportunities you didn't pursue because you thought you had a great purse or shoes or whatever on the way to your house. There is no way to rate sellers and let people know that "this person doesn't ever SELL anything - they just list things and then ignore all communication, tying your money up for at least 10 days."

I dont really get this platform, there is no verification of authenticity (so well ok, its like ebay), no requirements to photos sellers provide like quality, quantity and that pics should be their own, not pasted from products' websites, lots of things are missing proper description and just as well copied from the website. They say that customer has to ask questions seller, so up to what point should I interview a seller? I wanted to find one Reformation dress that was sold out on the official website and I found plenty of offers, but the thing is that for the same dress of the same colour there were about 5 different tags types on the pics of different sellers, so I believe there are a lot of fakes there. Also its very concerning when someone has 7000 items in listings and they are from all different brands and sizes. So this person took them from where? Some China fakes I assume.

My very first time selling on Poshmark and I've already deleted the app. Never going to use them again. Listed a bag I bought from Norman Marcus and got a notification from Poshmark that my ad had been deleted because my item was counterfeit. No other explanation I have all the receipts I wrote to their customer service and I got no response. Insulting!

After ordering Urban Jeans though this site, the jeans arrived and were absolutely not the size indicated (too large) I immediately contacted the Poshmark customer service and submitted absolute proof that the jeans were sized too large for the measurements that they advertised! I sent them absolute proof but there customer service kept adding more requirements and they needed more pictures of proof of the obvious. Do not purchase anything from these crooks! You will never get any satisfaction from them. My bad for not using due diligence and researching and checking out all of the horrible reviews. I mean it, find any other site and check out the reviews first. I'm hoping that these bastards are bankrupted!