Pogo

The parent company of Pogo, EA, has informed me that my Pogo account is "banned or suspended". This was apparently due to the fact I was a yearly member and come the renewal date, they could not process the credit card on file because that card had been cancelled by Chase Bank due to the Target Identity Theft situation of a few months ago. The Pogo site would not let me update the credit card info, there was some glitch on the pages that made that impossible. I contacted customer service about how to update my credit card info to renew my account, and I was sent a cut and paste non-answer to my question indicating that my account had been "banned or suspended". Well, since I could still log in and play games and since POGO was sending me daily emails about how they were trying to charge my credit card (an email from them that you could not reply to), I thought this was a mistake. Several more emails to "customer service" and I get the same cut and paste response. I was able to submit info via a PayPal account and Pogo charged me $39.99 for a renewed yearly subscription, but I am now informed once again that my account is "banned or suspended". I have now filed a complaint with the California Attorney General's Office. Pogo does not get to charge me a renewal fee and then turn around and tell me that my account is suspended. You don't get to collect a yearly subscription fee for a service you have no intention of providing. Their customer service is apparently outsourced to India for emails. I did find their corporate address in Redwood City in order to file the complaint with the Attorney General. I feel Pogo and EA are operating in bad faith and their various components do not know how to interact with each other, as one phone rep told me "no problem" straightening out my account and then I get another email stating my account has been "thoroughly reviewed" twice and the suspension will stand. No reason for a suspension and no answer to my request for a refund for the fee they took out last week.

Yes, a family friendly site filled with cheaters, stalkers, and poor sportsmanship, presumably Democrats! Pogo was great many years ago when I joined. I noticed at the time that there would be random messages from odd foreign names such as Zika saying go to POGOCHEATS.net and you can win Pogo games. The messages were repeated in numerous chat rooms and at the time I thought nothing of it. I started to realize as I played Boggle Bash players were earning unattainable scores at least by humans. Light bulb, the players had purchased cheat software from POGO, called double dipping on funds, and allowing players to cheat, pissing legitimate players off! Even now you can go to a Boggle room, and see a player called BSlinge124, who is a nuisance, and a cheat. Pogo not only allows this behavior, but, they get money from both legit and non legit players. There is no chance of beating a purchased cheat software(bot) and it makes me want to reach in the computer grab the person by the neck and choke em! What is the point in cheating? Get praise from a bunch of clueless players who think you are a Boggle genius! Wake up people! I am paying to be annoyed by Pogo and the cheats that it sells cheat software to. Seems unethical to me, and I will no longer be abused by the greediness, and sneakiness of the EA SPORTS morons. Family oriented, yeah, Gambinos, or Gottis! Maybe I can get one of them to take out the cheats! Good riddance!

Club Pogo has NO SECURITY in place to protect their website. They will allow HACKERS into your account who may also download a VIRUS. They will then do NOTHING to correct the problem THEY CREATED. I have placed several calls and wasted hours with their so-called "Tech Support" (overseas call center) who HAVE NO KNOWLEDGE on how to trouble shoot a computer. They emailed me a link to reset my password three times but the link was broken AND THEYDIDN'T EVEN KNOW HOW TO FIX THIS SIMPLE PROBLEM. Club Pogo and Electronic Arts are so well hidden that it is impossible to contact them and speak with anyone. They will however continue to debit your bank account for their monthly fees. This is nothing but SIMPLE THEFT to accept money for an account that does not work and they refuse to fix. Club Pogo/Electronic Arts are nothing but SCAMMERS. Please be very careful before your agree to create an account with them. READ THE THOUSANDS OF REVIEWS ON THE INTERNET FROM MEMBERS WHO HAVE BEEN CHEATED. I plan on filing a complaint with the Better Business Bureau in their city to see if they can do anything but based on the never ending complaints I have read online I might not get anywhere. THIS IS A VERY DISREPUTABLE COMPANY. If you are already a member BE VERY CAREFUL. Based on the information I have seen they probably won't be in business much longer BUT THEY WILL STILL HAVE YOUR BANKING INFORMATION.

I've played on Pogo for years, mostly cribbage, which is a Java game. Over the years almost all the browsers, like Chrome, Java, Safari, have become no longer supported. The only one that works is Internet Explorer and even that quits during a game 1/3 the time. Cribbage used to be a fun game. Now the intermediate room is filled with expert and master ratings who won't play with lower rating players. There are so many you can't even get in the room half the time. And here is another catch. They have 120 tables in the room but will only allow 90 players in at once. Go figure that one out. To me the games seem to be as crooked as a dog's hind leg. I have not been able to win more than 3 games in a row, and even then you still lose more than you win. Yet I see some of these Master rating people and their stats show they have only won 10 games more than they have lost. Even winning those 10 games in a row will not make you a master. That is lame pogo rating system. The trolls and disruptive players are a problem. Even if reported numerous times for profanity and harassment, it takes a bit to get them banned. But then they just add the number 1 or a letter change to their name and just get a new account and start their trolling once again. There are many who are bad sports. If you leave after playing one game with them they call you out in the lobby for being a "Runner" The men are always hitting on the women and sex talking them at the game table. While others think Pogo is a dating site. Others use it as a cyber sex site, both men and women. And there are many men who pose as women on the site. You can buy a subscription and get your members only room but that is a farce too. I have seen the member only room say there are 30 players in the room but when you go there you find only 5 players. Really Pogo? If you bring any of this stuff in the game forums your posts get deleted and customer service is a joke. So who would be stupid enough to even play there, much less buy a subscription?