website thubmnail of Pogo
How would you rate Pogo?
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Florida
1 review
7 helpful votes
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Pogo thieves
April 10, 2017

They are thieves to they charged me $119.00 for gems that i didn't order. When i complained they said i had to pay $10.99 to pay for gems i used before they would refund my money idid and i still don't have my money back this was over a month ago. Stay away from this site.

Date of experience: April 10, 2017
Nebraska
1 review
3 helpful votes
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I like Pogo
November 3, 2019

I don't play much of it, but I do like Pogo when I feel like playing it. My favorite is Mahjong Safari. I do hope they add a new pogo addition, pucks peak, and makeover madness. Those were great games too. I know they getting rid of flash games and adding new ones because flash is going down. I honestly hope they get these three games added.

Date of experience: November 3, 2019
North Carolina
1 review
1 helpful vote
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The new Scrabble game format really sucks. You cannot see the whole board while playing. To get the whole board, you have to manipulate the screen. The old format was user friendly. The new format is hard to use and looks like crap. It looks like it was created in the 1990's with half baked graphics. Pogo got rid of my two favorite games, Word Whomp and Euchre. Now they have screwed up Scrabble. I suggest that people look for other platforms for playing games. I am. Pogo is failing and they have no one to blame but themselves.

Date of experience: June 21, 2021
Colorado
1 review
7 helpful votes
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SUCKS
May 3, 2021

I was with Pogo for a really long time then I stopped playing come back everything changed you have to spend gems for games that should be free. Unfortunately I paid for a year I will try to get my money refunded but doesn't look good why did they have to change so much. Lag time on some games is really HORRIBLE!

Date of experience: May 3, 2021
Pennsylvania
1 review
9 helpful votes
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JUNK POGO
October 28, 2017

I like pogo safari. Usually locks up, for no reason my end. MY PC is a business class pro PC and very clean. POGO is simply a waste. Their servers are corrupted or maybe left overs from the 1990's. I do not know. DO NOT EVER GIVE THEM MONEY TO "JOIN". I never will. BOO

Date of experience: October 28, 2017
Tennessee
1 review
12 helpful votes
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Worst site ever
September 15, 2017

Constant freezes game loging you out very slow loading, crashes, screen disapearing ect. This is the worst game site i have ever played on and its been like this fot years with no attemp to even try to fix it

Date of experience: September 15, 2017
New York
1 review
9 helpful votes
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Renewal time comes up, so I log in to change my card on file. Cant get to account page, getting odd msgs, including account not found. Try to get it sup't. They direct me to a number that winds up being a telemarketer for an EXTREMELY expensive 'computer protection' system that was 3x as expensive as any other. They over dramatized, and outright lied about infections in my computer as well as some across the world having phished my passwords. I've been a customer fo over 10 yrs, but no more.

Date of experience: February 13, 2016
Washington
1 review
10 helpful votes
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Cheated
December 15, 2016

POGO make a mistake and make me pay for it... they sold me a Dice city bundle for 60 gems and won't give credit back for what I already owned and wasn't suppose to repurchase, told me they will not credit 60 gems and I said will not spend a fortune on them ever again so the blocked my update on their forum.

Date of experience: December 15, 2016
South Carolina
1 review
0 helpful votes
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Trying to figure out how to even contact Customer Service (what a joke) is not at all easy to figure out and once you do, especially if lost GEMS or CREDITS in play, it is pretty much, your loss and "our techs are working on it". Even when you option to talk to a Tech, same response. Ask to be referred or be given a link to resolve a GEM or CREDIT issue and "Once resolved they will decide what to do". Now my wife and I have been with POGO over a decade as well; and that means nothing. With the phones, the Agents we have spoken to, English is not their first language and everything is obviously written out on what they say. Games like Monopoly Sudoku with a huge list of CREDITS not applied and getting ERROR messages should be removed until fixed; they don't care if there are hundreds of reports with the same issue anymore. I would NOT recommend anyone pay for POGO membership much less buy GEMS. POGO has changed and not for the better.

Date of experience: August 30, 2021
Virginia
1 review
29 helpful votes
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Pogo is horrible now
September 17, 2019

I used to love Pogo. Gladly paid the annual fee for years. Now they have eliminated most all of the games I liked. Qwerty? Gone. Word Whomp Whackdown? Gone. Euchre? Gone. The ones that I liked that are still there have changed to the point they are no longer fun. Hi Limit Texas Hold em has gone from a 6 person table to a 4 person table, and the graphics and sound are a lot worse. Scrabble, my favorite, now has different graphics and is extremely glitchy. Several times a game I have to pass because Pogo won't let me play. Often it just freezes up entirely. Never had those problems before. Hated to cancel my subscription, but there is nothing I like anymore. Shame..

Date of experience: September 16, 2019
Hawaii
1 review
8 helpful votes
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Pogo is a No Go
June 4, 2015

I have played pogo for years. I love card games but the deck is stacked especially in canasta.
If you play cards in real life you can see that the patterns in the pogo deals are way off. I guess if they keep your score low they figure that it keeps you coming back.
The hearts tables are free and the set up is good with true deals but the players cheat and the babble in there from regulars is just awful and obscene. It is beyond belief! Every change that they have made to the games makes it worse and not better. The lady who said that she got viruses from the site is correct. I have had it really mess up my computer with java and flash security weaknesses. NEVER UPGRADE YOUR JAVA OR FLASH FROM THE POGO SITE! I could go on but I would like to find a better site for real time card games. Any suggestions?

Date of experience: June 3, 2015
Texas
63 reviews
184 helpful votes
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Average
January 8, 2012

Average. Everything about this site is average. It is predominantly filled with puzzle style games, monopoly, mahjong, etc. I can't give it any less stars because some people may get some enjoyment from the large collection of puzzle style games. For me, however, there is no need to return to the site.

It is your typical program where there are lots of games to play and they sucker you in by letting you obtain "badges" for game accomplishments.

REASONS TO USE:
[1] You love puzzle/board games

REASONS TO LOSE:
[1] Annoying ads

Date of experience: January 8, 2012
Florida
1 review
8 helpful votes
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I play while I'm adult sitting people with anxiety issues- so I listen with the sound off. This works for the GAMES but the ADS somehow override my preferences.

So I get REALLY LOUD ads for products which have NOTHING to do with my life. Birth control? In one afternoon's play, I got 14 pop up 1 full minute ads for birth control. Another 10 for a disease I've never had.

You can do better.

Date of experience: May 10, 2018
Pennsylvania
1 review
2 helpful votes
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Pogo games was a legendary game site that was maybe the most fun game site on the web. Then... it changed. My guess is that it was bought out and squeezed for all monetary value (or though it seemed0 by devaluing the graphics, playability and fun value and just leaving the raw, poor video quality game itself. Today, pogo games is just a husk of what it use to be. And what was that? Avatars with 100's of available variations. Yes, 100's. The best available by coins, earned via gameplay or money, which was a fair value. Games that were very interactive with chat if you wished. And graphics that, over 10 years ago, were better than what's available today. It almost feels like Mitt Romney and his company-destroying-for-profit corporation bought it out and squeezed out all monetary value and left it as the most simple, unentertaining form it could possibly be. It's too bad. Pogo games use to be an industry leader. Now it just sucks. Seek elsewhere. Or, play games in their most basic forms with uninteresting prizes and very little people interaction (which use to be a selling point).

PS I don't need a proof of purchase. I'm not spending a dime on this crap. I spent good money in the past and it was worth it. Now it sucks and I'm not spending a dime. That said, play the free games if they're fun to you. Some are okay. Not what they were, but okay. The few ads aren't an issue.

Date of experience: August 7, 2022
Iowa
1 review
2 helpful votes
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Rip Off
December 8, 2016

I purchased Club Pogo yesterday, the 2 games I tried playing. Jungle Gin. Wouldn't let me discard or take cards. Canasta wouldn't work at all. I had Club Pogo for a few hours. I canceled my membership. Said it will be canceled by the next billing cycle. I paid for a year, does that mean I wont get my money back? Will I have to have Pogo for a whole year and cant play? Is so its more of a rip off that I thought. I would not recommend this to anyone.

Date of experience: December 8, 2016
Kansas
1 review
20 helpful votes
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Pogo emailed me asking if I wanted to renew for another year for $39.00. I replied thatt the game site for Boggle Bash keeps losing my identity and won't let me get on the site. This had happened twice before and after much lost time my brother and then my grandson who has a degree in Computer Science were able to get me back on. Then

Again they lost me and I couldn't use the site. I told Pogo not to renew but they did anyway. Now they will not respond to my emails and I am having to cancel my credit card so they won't charge me again next year. Totally disappointed in this site. Would never try to use it again. Be warned. Never give them your credit card number. They will never let you go! Doris Wyckoff, very dissatisfied pervious user.

Date of experience: July 17, 2019
Canada
1 review
15 helpful votes
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HD games are terrible and anything COCOS does is crap. No tokens for crossword cove anymore. A waste of time and money. Constantly pestered with badges which I promptly delete.

Date of experience: October 19, 2018
California
1 review
7 helpful votes
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Electronic Arts has taken the lazy approach to Pogo ever since they owned it.
And now all the proprietary games are gone, replaced by a bunch of crap, mostly hidden object games.

Date of experience: November 28, 2020
New York
1 review
7 helpful votes
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Free game play
June 19, 2018

All about pushing commercials if you intend on trying this sight or playing for free don't waste your time, while the games are easy mindless fun you will be forced to endure endless harassing ads of ever increasing duration and ever shrinking "game breaks" between the ads the shove down your throat even recycling back to the ads repeatedly assaulting your peace and sanity. DO YOURSELF A FAVOR STAY AWAY.

Date of experience: June 19, 2018
North Carolina
1 review
54 helpful votes
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Sad Demise of Pogo
December 14, 2019

I've been a paying member since 2004 and have watched Pogo go from a fun and inexpensive game site to one that is eliminating almost every fun thing that made it unique and holding games hostage by forcing us to buy expensive gems. Due to java and flash being eliminated, Pogo is jumping on this opportunity to only convert a fraction of the games and these chosen games are gem intensive. They have eleven Find the Hidden Object games which require gems to play each episode. Postcards from Britain for example would cost 132 gems to get through the episodes which is nearly $10 in gems. The entire membership fee is only $39 a year! So that's 11 games that I can't afford to play and/or refuse to surrender to Pogo's money grab attitude. They have a New Access site which allows us to see what Pogo is going to be and it's terrible. It looks like a game sites for kids. They're eliminating minis and badges and other goodies people have paid for with gems. When people say they hate the new format, they're told they can return to the old, Classic format which will be gone soon and when I've posted several times on their Forums how I feel about the changes I've been censored and my posts deleted. I never thought I would abandon Pogo but they abandoned me and my loyalty to them for 15 years because they are selling us out for money..

Date of experience: December 14, 2019

Overview

Pogo has a rating of 1.3 stars from 302 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Pogo most frequently mention customer service, credit card and favorite games. Pogo ranks 934th among Games sites.

service
33
value
32
shipping
10
returns
11
quality
29