I recently switched from Suddenlink to Dish and I couldnt be happier with my decision to do so. I had been a Suddenlink customer for years and time and time again my Suddenlink bill was raised. I was paying for an internet speed that I wasnt even receiveing and prior to that many of the channels my family and I enjoyed were removed from their lineup. Despite all of this my bill continued to increase and their customer service was always exceptionally poor. The very first call my husband and I placed to get Dish the agent we spoke with was very helpful and had excellent customer service skills. He assisted us in getting a plan that was fitting for our families needs and affordable with a price guarantee for 2yrs. The installation technician exhibited the same excellent customer service and superb professionalism . He connected all of our TVs and answered all of my questions. Dish has also sent me several emails that have been very helpful and appreciated. Dish emailed me to let me know when to better expect the installation technician, a helpful link to frequently asked questions about dish and how to operate certain functions with Dish, and requested customer feedback etc. I have only had Dish connected for a one day but thats all it took to form my opinion on Dish Network. I am extremely satisfied with Dish and wish I had switched sooner. If the exceptional customer service and professionalism that they have exhibited so far is an indication of what to expect Im sure Ill be a Dish customer for years to come. Im glad to finally be a valued customer!
It took about 90min on the phone to sign up, but everything else went smoothly. Installation was the following morning and was done very professionally. Thank you!
The Dish tech came out the VERY NEXT DAY to install after the day I ordered service. He was on time! He did a very clean, neat, FAST job! He showed me how to use everything in an understandable, knowledgeable fashion! TOTALLY on board with DISH!
Nathaniel was very professional and diligent with time. He knew the products and was confident with his answers
From the order on the phone to the technician was all very professional. The technician knew exactly what he was doing and had no problems whatsoever.
The tec was very nice and clean great job and very Satisfied. Had a great Experience and Im glad to be a dish customer again
Could not find all the sites I said I wanted and was told that there were they. Almost alll is junk sites that I do not watch or want and the price is much too high for it. I really wanted NatGeo and while there is one it is not the one with animals it is more of a advertisement site I am very disappointed and I will place a call to the states atty gen on tues to see about getting out of this as there isnt much that I wanted and wish to watch and more junk then any other site I believe.
They were very helpful and diligent. Struggled getting 2nd TV to properly connect to Joey! Still doesn't work properly. Did when they left, but has to to be unplugged periodically to make it work!
Customer service was very helpful and clear. The techician that installed the equipment was friendly and respectful. Keep up the good work! :)
My installer was very efficient and friendly. He did a wonderful job, and our service is great! We are so happy with dish!
Excellent love the experience the installer was fabulous would very happy. Will be telling all my friends and family
Customer service great but had difficulty learning about DISH... needed more orientation, happy with service.
Our satellite service installed by your friendly and apt technician and
Enjoyed our first movie at home with experience very much!
Travis was very friendly
And knowledgeable and helpful and he took the time to show my husband and I how to use our equipment
Dish have friendly employees. They are knowledgeable about the service they provide. The technician installer was great.
Planetdish was very informative and helpful in answering my questions and helped me choose the right plan for my family and I.
Overview
Planet DISH has a rating of 3.4 stars from 39 reviews, indicating that most customers are generally satisfied with their purchases. Planet DISH ranks 2nd among Satellite Television sites.
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- Lockport, NY, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members