PipingRock

I placed my 1st order w/this company totalling almost $100.00U.S. (I actually had my next order all lined up to place after seeing how the 1st went...)
The delivery driver obviously just threw the box onto my porch in the pouring rain. They didn't even toss it far enough to get it under the porch overhang to get it out of the rain! And as they didn't have the courtesy to knock or ring the bell I didn't know the items were delivered.
I checked the porch on Sat afternoon & found nothing had been delivered. I was home all day Sat, never left the house.
Thereafter, I found the box, upside down in the still pouring rain, late Sun afternoon - soaked-limp-H2O leaking out of it. As I carried it to my kitchen it leaked H2O all over my floors & carpet.
I immediately opened the box to find everything inside was either wet or damp. And I found there was no packing list!
I took pics of the box and then initiated the "live chat" function to reach piping rock's customer service. After asking a few questions the chat person said she had to put me on hold again-this was the 2nd time I was put on hold. So I asked her, instead of keeping me on hold, to pls send the response to my email (which I'd provided earlier.) I also told her I'd gladly send the pics once I recd their response.
Well, here it is almost 24hr later & I still have no response... just damp supplements. To me this is deplorable customer service. I would have put the person on report; as she promised to email me but failed to do so. They did not even extend the courtesy of a reply to let me know that they're still working on it. I wonder how they'll feel when I deny payment by my credit card company.

I'd really hoped I'd found a reputable supplier; as I take a lot of supplements. But, from my experience, and after reading the rankings, this is not one. I just wish I'd read the rankings b4 placing my order. I must question the company's ratings of itself... if it sounds too good to be true it probably is. I hope if anyone uses this company in the future they get better service than I... but don't hold your breath.

It was my first time buying from them. It was speedy delivery, fast and well packaged. Will buy from them again.

Don't purchase these products. Garbage These products are garbage, garbage, garbage. Garbage garbage

I love the products, no longer buy from this website because delivery fees to Australia are ridiculously expensive.

They will cancel your paid order without any reason! Disrespectful and humiliating experience. Never again buying their products.

I ordered two times piping rock products from Italy and despite the distance they have been very fast. Prices are great

I'm very happy with my purchase. They have super deals and the delivery was really fast. To NC took 2 business days.

Scam! Never received package or refund! Don't bother. Order elsewhere. Lots of warnings on this website saying the same things.

I ordered a few items, never recieved them, never delivered.
Said they would refund, never did.
Don't order