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Pinterest

How would you rate Pinterest?
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Oklahoma
1 review
2 helpful votes
Follow Lisa G.
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PINTEREST rip off!
January 20, 2021

Bought a product THE SUPER SOFT LEGGINGS I saw advertised on Pinterest and never got the product. I have tried to contact the company but no one responds. Lost my money but learned a lesson about Internet buying. Just because it's on Pinterest DOES NOT MAKE IT LEGITMATE!
MYARGON *******265 ONCA

Date of experience: January 19, 2021
GB
1 review
14 helpful votes
Follow angela w.
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When I first started using Pinterest I found it interesting and strangely relaxing. However,
A) Information now on side on pin deflects your concentration from pin and spoils it (Instagram do have their info on side of photos, which is annoying but photos large enough to cope with it better.
B) You used to be able to click on and find who else had pinned your pin but cant do this now,
C) 'More than this' info too near to clicked on pin and totally irrelevant usually to your pin.
D) They seem to want to control the boards by thrusting all these boards at you that I don't want or like.
E) Overwhelmed with adverts.
F)Overwhelmed with pictures from pins from boards I don't follow. For example was sent pins frequently of a celeb am not that keen on and was constantly getting pictures of them. In the end had to block pinners but STILL got pins
G) Help centre is dreadful. Also did feedback today and couldn't send unless I voted on some survey of suggestions all of which either were silly or didn't make sense.
H)The tried it pin I personally find awful, There should be separate area for this.
Finally they really don't seem that bothered about their usersbut unfortunately they may find that is there downfall

Date of experience: April 5, 2018
Indonesia
1 review
0 helpful votes
Follow rambo r.
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TopSiteJabber is a consumer protection and advocacy service made possible by a grant from the US Government's National Science Foundation. SiteJabber was named a top 100 site of 2010 by PC Magazine. SiteJabber is a consumer protection and advocacy service made possible by a grant from the US Government's National Science Foundation. SiteJabber was named a top 100 site of 2010 by PC Magazine.

Date of experience: November 2, 2012
Nebraska
1 review
1 helpful vote
Follow Aaron Z.
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The fact that I block key words so I don't see it on my feed but yet those blocked key words keep returning. I also tuned my feed and marked it as unrelevant.

Date of experience: February 5, 2022
Ohio
1 review
5 helpful votes
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Pigeonholed
December 21, 2019

So now that I have been on Pinterest for years they have pigeonholed my pins. It's very frustrating. I don't want them to choose what I see, I want to choose what I want to see. Makes sense right?

Date of experience: December 21, 2019
Canada
32 reviews
32 helpful votes
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Great for inspiration
February 9, 2016

You do have to make an account. But Pininterest is wonderful for getting creative ideas flowing and it can be done with just a quick view of the pictures.

Date of experience: February 9, 2016
Massachusetts
53 reviews
313 helpful votes
Follow Jessica B.
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First of all, I can't believe this site only has two reviews! I almost fainted! Seriously though, I LOVE this website. It's not extremely often that I give a website five stars. I'm a pessimist - I always find something wrong with everything. But with Pinterest, I really can't find anything worth complaining about. ONE thing though, like the other reviews and comments talk about, the whole "Invitation Only" thing is a bit absurd. I don't really see the point of doing that. But thankfully my invite came within a few days, so I really don't have much to complain about. I love this site because it is so incredibly customizable! You can make pin boards on ANY topic you want. You can also search for pins or pinboards on any topic you want, and "repin" other peoples' pins onto your pin boards (you still with me?). You can also "like" items, if you like them but not enough to repin them. This is one of my top websites for inspiration and motivation. I always hoard pins from other boards because I find such awesome stuff that I didn't even know existed! I have a board for DIY projects, rainbows, neons, make up/looks, stuff for the home, typography and photos, beautiful spaces and places, and a few more. It's definitely addicting! Like I said, I'm surprised there are only two reviews on this site! One of my absolute favorites, hands down!

Date of experience: August 10, 2011
South Carolina
1 review
9 helpful votes
Follow Joseph R.
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I have been on Pinterest since 2015 and have both business and regular user accounts. Over those years I have been both pleased and disappointed with their "free" service. Knowing that I was but a guest allowed to use their service, I was always very supportive of Pinterest and accepted their unpredictability, such as rolling out changes to their format without warning or even letting their users know what was changed. It's their site and they can do whatever they want with it.
I have put in so much time and effort into creating over 170k Pins that were painstakingly crafted to cater to my audience and potential customers. This has allowed me to have over7M views per month and given me a steadily growing number of close to 100k followers. Those numbers of new followers and views normally continue to increase if Pinterest doesn't change things to make my Pins useless.
However, the one thing that Pinterest can be relied upon to do, is make frequent and unpredictable changes. I have never been notified or even seen a change management blog or anything made available to the public that would inform me on when or what changes were made. Though, the sudden decrease in overall numbers shown in their analytics service is a good indication that they changed things again.
If Pinterest would at least let their Pinners know what they changed, added, removed and how it will impact the Pins I have already created it would greatly improve the overall Pinterest experience. Until something like this is implemented, I can't recommend using Pinterest for anything anymore.

Date of experience: February 9, 2020
Indonesia
5 reviews
26 helpful votes
Follow Kalla S.
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As a graphic designer I visit Pinterest a lot, there you can refill you creativity, the only reason I'm not giving this a five star is because the content spamming that the user do.

Date of experience: February 12, 2019
North Carolina
1 review
3 helpful votes
Follow Lois Q.
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Unless you have a question about Pinterest that can be answered by reading general statements about narrow subjects, the "help center" is useless.
Over the past few weeks, I received emails from the Pinterest bot stating some of my PINS had been removed by Pinterest because they violated community standards on "adult content". None of the PINS were specifically identified for me.
Later, I'd receive an email from the bot stating the PIN had been reinstated after review - still NO info on PIN(S) in question - I was advised to read the community standards on adult content to avoid censure. I reviewed those Community Standards - I was even more confused about ANY PIN I have EVER posted that dealt with "adult content".
I tried every avenue I could to contact Pinterest to find out WHICH PINS had been censored.
I found zero way to ask that question.
The "contact form" provided NO path to communicate my questions/comments regarding emails that Pinterest sent me.
That's why I found this site to record my total frustration.
Sad...very sad.

Date of experience: June 10, 2023
Australia
1 review
2 helpful votes
Follow dave e.
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Read above been with you guys before everything was aok now they dont accept either number nor email whats wrong. Let me know. *******@gmail.com. Ill be awaiting your fast reply. Thanks.

Date of experience: April 23, 2018
Texas
2 reviews
3 helpful votes
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So many knitting patterns say they're free... but I'm never able to find them or they list a price for the pattern. That's not free and misleading.

Date of experience: June 24, 2017
Belgium
1 review
19 helpful votes
Follow Tat H.
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Ridiculous
April 14, 2017

They messed the format now i cant even see who post anything or which board they used. Getting quite annoying to use it

Date of experience: April 14, 2017
California
1 review
18 helpful votes
Follow Erik K.
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1) Loved this service for the creativity and interactions it made possible.
2) Tried HARD to follow their vague guidelines, then tried even harder to actually communicate with customer service when they began destroying boards of mine.
3) Finally gave up this week. Here's the note that I wrote them this morning:

"I have to confess that this is both disappointing and not surprising. It is radically untrue that the majority of my pins go against any acceptable use policy. I had hundreds of travel pins, fashion pins, science-fiction pins, famous or useful saying pins that didn't get close to violating your policy, and as for the single board that's actually in question I worked my butt off to try and comply with your Acceptable Use Policy. I had no interest in posting pornography, especially after it became clear from my first effort at Pinterest that even private boards were not OK for anything involving sexuality.

Pinterest can be a wonderful service. I've learned a lot about a number of things, gained some good ideas and even met some great people. At the same time you make it all but impossible to really contact anyone in customer service, you are very uneven and very vague in your Acceptable Use Policy and when you combine that with the remarkable challenge of actually getting an answer back from customer service it's no wonder that I've worked on my boards for months and wind up losing all the work I've put into my boards. It's unfair, it's poor customer service and it could have ALL been resolved quickly and easily if you 1) had some clear examples and information around your limits for pictures and 2) could make a better effort at actually being accessible to your customers.

It's a shame, really. No worries - I won't make another effort. I look forward to your successor, someday soon."

Date of experience: May 2, 2017
BA
1 review
0 helpful votes
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Perfect
June 23, 2019

Best service, the fastest answers.
Perfect for me.
There is my vacation and relaxation.The best zenzura.
I highly recommend this website.

Date of experience: June 23, 2019
Michigan
1 review
1 helpful vote
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English only.
July 16, 2017

They keep on sending me stuff in foreign languages. I can't read those languages. I've TRIED to tell them before.

Date of experience: July 15, 2017
Australia
1 review
9 helpful votes
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Lost in Their Own Space!
October 11, 2018

There's some interesting reviews herein - and most of them are not real good!
I've rattled these guys a few times before, but to no-avail! They're most likely overdosed with issues and problems, such that they can no longer manager what they have.

In short, I think it is a pretty good application, where their intent is to mainly accommodate images of some of the better things in life, eg, fashion, cooking, collections, history etc. However, their boundary fence is full of holes and there is a good level of crap now linked to their system. It is this cancer if you like, that they cannot seem to manage.

From what I can tell, they will attack or suspend many legitimate pinners, but they also seem to tolerate many rat-infested boards, eg, if a user really drills into this application they will find it is one of the worst porn sites going - with thousands of images and gif's.

I have myself for example, raised my concern about a number of boards relating to child abuse. While they deleted those particular boards, I did not get a response from them about these (or anything else)!

The other issue that some users don't seem to know is that they may opt to 'pin' an acceptable looking image, but the same may be linked to a bad website - the next thing they know - they're suspended!

While they seem to have the ability to raise capital etc, they do not seem to have the brains to drive their application with say higher levels of security and warnings - to accommodate images of say nudity, accidents, wars, executions etc. Everything is certainly in the one big bucket for the kids and all to see.

Mind you, the whole Internet environment is the same - but therein, you don't get suspended!

Users just need to accept that this application is not a professional system like Linkedin and that they, young and old, can be exposed to some pretty bad stuff. Hence all the complaints!

The best approach is not to use it or even recommend it - especially if you don't want to waste any of your own time. In the end, I have found it to be one of the biggest time wasters on the planet!

Welcome to the real world!

Date of experience: October 10, 2018
Rhode Island
1 review
0 helpful votes
Follow E.J. W.
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Thieves and thugs
April 2, 2021

They started sending me unsolicited emails. Well one thing caught my eye. A curling iron. Therefore, I ordered it months ago and never got the product but they got my money. They won't answer emails. So I figured I would just chalk it up to me falling for a scam. So I decided to uninstall their app and They wouldn't let me. THEY SAID IT WAS ILLEGAL TO DELETE THEM AND WOULDN'T LET ME! They need to be investigated for fraud and thievary. I wouldn't know where to begin. PLEASE do not respond to their emails. Also the name of the company advertising on Pinterest that I ordered from is HOWOWOH.

Date of experience: April 2, 2021
Montana
1 review
3 helpful votes
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Hypocrital
October 11, 2018

Pinterest suddenly changed their policy to now allow harassing public figures when they were asked to enforce it.

Date of experience: October 10, 2018
Louisiana
11 reviews
45 helpful votes
Follow Brooke S.
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Pinterest is like going to a fabulous restaurant, being presented with a beautiful meal, and then getting serious food poisoning afterwards. You want to let the restaurant know so they can fix the problem, but you can't get in contact with them.

I love the concept and the design of the site, but it is littered with bugs which makes the user experience frustrating.

As of now my account is not useable:

A. Boards have been created that are not visible in my account, but recreating the board results in an error saying a board already exists under that name
B. I logged in two days ago to find most of my pins had moved under a single board, but when I edit the pin to try to move it back it says it is still under the original board even though it is not
C. I get 400 and 500 errors about 25% of the time when trying to navigate the site and post new pins

I know it's a free service. And regardless if I agree with your decision to not offer support, the lack of it would not deter me from praising or using the service.

However -

A. If you are not going to offer support, you should make this clear. I wanted the service to work so badly that I wasted my own time attempting to find a way to get my account fixed. Only to have my emails not responded to and Facebook posts deleted. (mind you, my posts were super friendly and very appropriate, but they were deleted w/ no response.)
B. One has to question the integrity and future of a company when they do not have interest in understanding and fixing bugs customers are experiencing

I sincerely hope you turn this wonderful concept and beautiful design into a functioning product. Use that 27 mil to hire a customer service and QA team! Otherwise someone is just going to copy your idea and do it right.

Date of experience: November 17, 2011

Overview

Pinterest has a rating of 2.1 stars from 475 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Pinterest most frequently mention customer service, multiple times and email address. Pinterest ranks 482nd among Social Network sites.

service
69
value
57
shipping
27
returns
27
quality
59
This company does not typically respond to reviews