PetCareSuppliesReviews 334

If you are thinking about ordering from petcaresupplies.com, don't! Placed an order with them on April 18,2020, order supposedly shipp on april 20th, 2020, but checkining tracking number of order shows label was created on 20th but order still not received as of may 10th. Attempted to request cancellation and refund, but they refuse because they immediately marked it as shipped to take money from me and not give me what I ordered. If they dont actually ship by the 18th of may, I will be filing a complaint with the proper authorities for mail fraud.

Its been over 2 weeks since my order and there isn't even a tracking number. Granted we are under a quarantine but nothing from the company. No email saying product cant be shipped, no answer at customer service, nothing, GHOST COMPANY. Yes great price but for what? OK, they have a link to a letter regurding the Covid-19, stating that there products get shipped from out of the country and shipping may take over 28 days. If I had know that I would not have ordered from them.

So after making my local vet the richest vet in my area, I am glad that I finally got a site that has all the pet care supplies at cheaper rates. I've been purchasing pet products from the local vet and no wonder how he overpriced the products. And that's when I decided to order Frontline Plus from here which costs a lot less than my vet. Will definitely order other treatments for my puppy next week. Thank you pet care supplies.

Ever since I got the second pup, my budget has always overshot. I had never anticipated the expenditure to increase exponentially on having two dogs. Their welfare was my responsibility and it suddenly put me in a tough spot. That's when I switched to this site, and I am thankful for it. I have started saving a lot on my pets' supplies and it has come as a huge relief. Also, the range of products the site offers is greatly affordable. My pups are growing fast and it's great to no more worry about their over the top expenditure.

I was searching for some pet products and somehow I stumbled upon the link to this online pet store. It was strange that I wasn't aware of the website as I have had dogs all my life. And for the same reason, I was also quite skeptical. Since the prices were quite cheap, I decided to give it a shot and ordered some products. To my surprise, all the products came in perfect and were same as the ones I used to get from the pet store down the road. Since then, I've been purchasing from this website and will continue to do so in future.

I have purchased pet products here and am very happy. Of note, there was an offer for a reduced price by signing up for automatic refills which I did. Then I needed a refill before the prearranged date and reordered supplies. When the automatic date came up from my original order, I did not get hassled by cancelling the order. I have again signed up for auto-refill and expect everything to go smoothly. Thanks Customer Service for your understanding! Denise H.

I ordered a Seresto collar, yep, because of the price. This company has as many 1 star ratings as positive ones. WHY IS THAT? Because service and delivery suck. I am usually good about reading reviews. This time, in a hurry, I didn't. Now, as I am waiting for a delivery that is 10 days since payment, I have the time. I spoke with "customer service" only to be told it could be another week, and by that time, we are leaving with the dog for a 3 week trip. I am also beginning to worry about the quality of the product, since it appears they are counterfeit and maybe can harm my dog. Just order somewhere else and save yourself a lot of grief.

Unbelievable! These foreigners are making money by selling fake, non-genuine, counterfeit material and medical supplies. How can this even be happening. Just call their customer service line if you remain hesitant about these scammers. A distant representative a long way from the USA who speaks broken English. I called and waited ten minutes and finally got an Asian person on the line and I said I wanted my money back, so he said he could not hear me because they were having difficulty with their phones (BS). So I called again and cleverly told them I would like to make a purchase and they suddenly could hear me fine... then I told them actually I wanted a refund for the counterfeit, non-genuine collars I ordered. He had to issue me a refund then! I could go on and on... just let it be said they should all be in jail!