Perfect Tux Reviews Summary
Perfect Tux has been flagged for suspicious review activity. Many of the reviews look fake and are currently being investigated or have been removed.
The colors matched perfectly! The order was processed efficiently and delivered in a timely manner. I would visit this website again for my son's next dance!
I purchased this shirt not to wear with a tux but for when I want to be dressed up but not dressed up. A touch of class. Going to wear it with a vest to a rehearsal dinner for my daughters wedding.
I ordered my fiance's tux in burgundy, it arrived very quickly in the color maroon. It was an hassle to send back. Back and forth with customer service. Finally sent back but no response for two weeks. Called customer services, they received the suit but was not processed yet. He said he will process right then and send me a email stating its processed. It is now a week later. No email, no refund.
I am very pleased with the tuxedo blouse I purchased from PerfectTux.com. It fits nicely and is actually made for a woman. That's hard to find!
Wore the jacket to a wedding lots of compliments. Nice weight for Florida weather. The single button structure needs to stronger.
I got married last year October. I didn't bother getting my tuxedo planning on until around September. Taj, from customer service was more than helpful and gave great sound advice. I gave him my measurements and he immediately recommended the best jacket and pant size. Needless to say he was correct. When my tux arrived the fit was very comfortable, of course I got some minor alterations done to make it a bit more of a fit. And best of all, I spent less than $200 bucks. My only regret is not ordering my groomsmen tuxes from perfect tux.
I was completely satisfied with my order and amazed at how fast I received it. I order it 9 days before wedding and without paying extra for faster shipping I risked it and received it so quick I was shocked! I am a happy customer and tuxedo was perfect and fit my little one perfect as well. I would definitely recommend your place of business and give it a 5 star rating.
I needed a tux for my son for my wedding. Initially the tux I wanted, there was a glitch or something with the size option. I sent an email and had a response within the hour! Low and behold they were out of the size I needed in that tux. The next one I prepared to order, I inquired if it would reach me in time to have it potentially tailored which, I was reassured it would. When I recieved the email stating it was processed and the estimated delivery, it was a day AFTER my wedding. I immediately emailed them back and asked about this since I was reassured on it being delivere well before then. They apologized within minutes and changed the shipping to priority and I received it 3 days ahead of schedule. This level of customer service is unmatched and not unappreciated. After tailoring the tux looked GREAT on my son and for a very affordable price. The only negative is somehow the jacket button came off and was hanging by a thread. (This could quite possibly be due to my son playing in it just prior to the start of the ceremony.)
I ordered 2 suits for my nephews. One was way too big so I was provided a return number and a label to return it and get a new size. The only unfortunate part is having to pay for return shipping. Otherwise a great experience!
Purchased a shirt, item too small. Returned item in 3 days still waiting for my credit after 47 days. WOW!
Won't do this anymore.
Hello - Looking up your information, we just received your return on 6/7. Per our policy, returns can take up to 7-10 business days to process. I'm not sure where you are getting 47 days from, but you can definitely look to receive a refund no later than 6/21. We would have been happy to explain the situation if you would have contacted us. We hope you reconsider such a negative review. If you have any other questions regarding your return please email us at customerservice@perfecttux.com. Thank you.
My 13 yr old wanted to wear a red tuxedo. We searched and couldn't find anything. He took upon himself and started searching online. He showed me yoir website and I was hesitant but I said lets order. I was so pleased with the outcome and the customer service ensuring me it would arrive on time. This was for his middle school prom. My son looked amazing and felt like a million bucks. Thanks for making his special day so special. You made a lifetime customer!
My experience was excellent from start to finish and I was kept informed about my product order, as it came lighting fast and fitted perfect for my son, overall I will use perfect tux in the future.
Their website is neat and easy to follow. The size chart was right on. The shipping was quick, and everything about my order is perfect. Even up to the packaging of the product. If youre wanting to order a Tux online, and you need one quickly that is awesome this is the place you should order from.
I ordered two pre-tied bowties. They arrived sooner than expected. They look exactly as pictured online. I am very happy with my purchase. Will definitely order from them again.
The quality and service was great! Our product arrived when expected in the same condition as the picture. We will order again from PerfectTux.com.
The customer care was excellent, I ordered on a short notice and the tux was delivered on time without any additional charges.
The tux was exactly as advised, very high quality. I truly got value for my money.
This is my place to go for tux anytime in the future.
Don't order the silver and black sequins tuxedo jacket. Within minutes of putting the jacket on the black sequins flip over and show and ugly silver line along all seems and also randomly throughout the fabric. Looks very cheap. And to boot the company is unwilling to take the jacket back. Not what a reputable company does, in my opinion.
We're really sorry, but If the jacket was shipped damaged we would have no problem issuing a refund or replacing the jacket. The customer admits to wearing it and it's hard to say how/where the jacket was damaged. We do know we have never had this complaint about any of our sequin jackets or other products in general. It's an unfortunate situation, and again, we would be happy to replace any item that arrives damaged for whatever reason, but this was not the case.
I purchased the mens satin burgundy tuxedo vest with optional tie. When it arrived (quicker than I expected too), I was so pleased to see it was by far of high quality than any of the other vests I had ordered and it was true in color. Finding the right burgundy for the occasion (prom) has been a nightmare but this vest was perfect. Then I realized I had ordered the wrong size! I immediately got back on the site and ordered the correct size but I only had 3 days to get it so although I purchased expedited shipping, I opened a chat to make sure I'd get it in time. Someone identified as "Matt A." helped me. Matt was FANTASTIC! He offered to check the east coast store so I'd save on shipping, he helped me verify the correct size and on top of this, he gave me a discount on the shipping! This place seems to care very much about its customers and works hard to help you. I will definitely shop here again and I highly recommend it to anyone in need of their products.
I bought a burgundy tux jacket with a paisley design for my son for his prom. It came in super quick. Even quicker than I was expecting it, which was a + in my book cuz I'm always scared to shop online & not know where clothing will ship from. The jacket was true to size and fit like a charm! And everyone that saw him loved his look, especially his jacket. I just love it! I am so happy I found this company and will most definitely be shopping for all of his formal wear from here from now on.
From the business
Perfect Tux is your premier source for men's formal wear and accessories. Also featuring boy's, women's, and hospitality wear.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello - I'm sorry for any miscommunication. However, we state that our return/exchange process takes up to 7-10 business days once we receive the package back to us. We received your return on 9/7 and your return is scheduled to be processed no later than 9/21.