Perfect Tux Reviews Summary
Perfect Tux has been flagged for suspicious review activity. Many of the reviews look fake and are currently being investigated or have been removed.
Great service! My order was sent to the wrong location and returned but my order was expedited and I received my order in time for when I needed it.
Order process was simple, prices are very competitive, and the communication about shipping was great. My shirt and tie arrived quickly!
After receiving my husbands shirt, we realized it was too large. He was not a Large. K of C 4th degree coming up at week end, I never thought we'd get the smaller shirt in time. Don't know how they did it, but we did receive the shirt, it is perfect size, lightweight to go under a tux, well made and great. Our son tried the first shirt and it fit! So, no returns. The customer service we received from this PerfectTux company was unprecedented! My highest compliments. Thank you. P.s. They were perfect for the occasion and comfortable under the tux.
I didn't want to rent a tux for my Senior Ball, so I decided to buy one and I am so glad that I did. It was exactly what I wanted.The Perfect Tux is the best, the quality of the tux is fantastic, I didn't want a typical black tux, I wanted a tux with color, and they had the color that I wanted.
Thanks Perfect Tux, I have recommended your company to all of my friends.
Was a little afraid to order and really thought this is not
Going to be good. Than I got the tux and it fit like a glove it looks
Wonderful and I'll send pictures when I wear it on my up coming cruise.
I'm 72. Years old and it makes me feel 20. Thank you for
Your wonderful help he ordering it
I spoke to Steve Braxton, the owner, who was just awesome to work with. He spent over an hour with me on the phone going through alternatives for my groomsmen. On a Friday. Before Labor Day. He was kind, helpful, and really hard-working. Speaks volumes about his company. I wouldn't hesitate to work with them again.
Thanks for being a high quality, lower cost alternative for my sophomore son to take his junior friend to her prom in style. I thought that Amazon marketplace would be my best option for a tuxedo shirt and bow tie, but you beat them out in all the ways that count, options, availability, price and delivery.
I would definitely recommend you to others.
I have a friend who is very tall and very hard to fit. He was in a ballroom dance competition and needed a tux shirt that fit. We ordered the 17 1/2-36-37 and it is the first shirt that has actually fit him perfectly. He loved it. His dance frame was not hampered and he and his partner did a great job at the competition. He looked amazing. Thanks Perfect Tux!
First time buying a Tux and the experience with them was good. Shipping was fast (even when I'm in Alaska) and I like the quality on the Tux.
The tux jacket was absolutely perfect for Prom! Awesome color and great fit! We knew the pants wouldn't fit due to your email in advance but that's OK, the jacket looked fantastic with black pants.
The only thing I didn't like is getting two separate packages. Would have rather got both items together.
Truly 5-star service... I was having issues changing the total number of shirts ordered, however a note on the order form took care of the issue. The shirts are perfect. They washed and kept their shape. They were a breeze to iron. Looking forward to seeing hubby wearing his tux on our cruise... I will tell others about this web site and our terrific experience. Thank you!
Excellent customer service with returning my emails with any questions II had, immediately, once even on Sunday evening!
Unfortunately, even though I ordered a Women's tuxedo jacket in size 4 (using my measurements matched with their size chart), the size 4 jacket was so large it looked like a clown costume. Granted, it was a 4R and I'm size 4P, but it was much bigger than a size 6 jacket. I was so disappointed!
I will have to return the tux jacket. With such superb customer relations, I am sorry for that.
No problems at all. I love the fact that the website was mobile friendly and easy to navigate. Ordered a Tuxedo and vest for my son's Prom. Came as pictured, fit perfectly. The color of the vest was slightly off from what I was hoping but it worked out just fine. Shipping was fast too. Will shop again. Thanks.
HI, Thanks for the quality of the suit we received. I do need to say that the picture should have been more professional. It is very obvious that the pants in the picture on the website are far to long for the model. It confused my friend when we took the pants to the tailor's for fitting because he thought that this is the way they were to be worn. Pictures should show what it is to have a clean look, not sloppy.
I will definitely consider ordering from you guys again. Everything came in a timely matter. You all did end up running out of stock with the size we needed but everything worked out with the exception of the pants. Also, I would have liked to have a tracking number just so I would feel more comfortable knowing where my packages were.
As described, fast shipped very happy! Warm beautiful color
Ordered a vest and bow tie from your website for my son's wedding. The color and fit (vest) were great! It arrive quickly... recommend this company!
I purchased a tuxedo on Monday, 4/18, for my brother to wear to prom. The next day, I received an email stating that my order would ship no later than the following day (4/20). On 4/20, I received an email stating that my package shipped, and I would receive it no later than 4/22. On 4/26, when I had not yet received my package, I contacted customer support for an update. Only after wasting another half of a business day, midday on 4/27 they told me that their warehouse lost my order and it had not processed or shipped it yet. They also said that their warehouse would be processing it hopefully by the next day (4/28), and that it didn't make sense to upgrade my shipping because I live so close to their warehouse (I'm in PA, and the warehouse is in NJ). The fact that they didn't demand their warehouse to process my lost order and ship it out immediately is appalling. I demanded the shipping upgrade, but they didn't process my order on 4/27. Today, 4/28, they can't even provide me with a tracking number so I can monitor the status of my package which they claim will be shipped today for overnight delivery. So, I'm left with a heartbroken brother with no tuxedo for the prom tomorrow (4/29). Avoid this company at all costs. A cheaper price is not worth all of the headache I have gone through.
From the business
Perfect Tux is your premier source for men's formal wear and accessories. Also featuring boy's, women's, and hospitality wear.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
This was a terrible mistake by our fulfillment center. As soon as the customer made us aware of the issue, we did everything in our power to get the customer their tuxedo ASAP. Even though the customer is 1-2 days away from the fulfillment center, we upgraded it to Next Day Air Shipping. By the time the re-shipment processed the order it was too late to have the order shipped out the same day. We apologized, and still do, for this grave mistake. We were told his prom was next week, so we thought everything would be OK, but then was told he was attending a second prom which is this weekend. A tracking number was provide and the customer will receive the package tomorrow. We understand the complaints and feel really bad about it.