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PeopleFinders

How would you rate PeopleFinders?
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Arizona
1 review
15 helpful votes
Follow Teresa R.
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People Finders is a scam. They charge you $19.95 on a credit card for outdated and inaccurate information. They are now being investigated by the Federal Government. TIPS FOR REIMBURSEMENT: Call your credit card and tell them what occurred. They will then credit your account for the fee and People Finders will receive a chargeback, which they won't be happy about. This will eventually put them out of business. Don't waste your time calling them and asking to talk with a supervisor, they don't have any management available at any time. They probably don't have any supervisors to speak of. This company is a FRAUD. If enough dissatisfied people take the time (a couple of minutes) to call their credit card company, the company won't be able to survive. I'm posting this because I went through the experience and I hope to assist anyone else whose even thinking about paying this company. They don't even deserve one star.

Date of experience: October 9, 2015
California
1 review
5 helpful votes
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Before you sign up there is a place on their webpage that says it is very easy to cancel. Just login to your account, go to home, go to account, scroll down and click cancel my account. BUT... after you sign up and login and go to Home and my account, there isn't any "cancel my account" to click. Very frustrating.
Had to call my credit card company, etc. Gave them a 2 because I did find the info I was looking for. But take heed to the reviews!

Date of experience: July 9, 2017
Michigan
1 review
0 helpful votes
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This site is a scam
August 20, 2021

I found nothing on the person i would like a full refund the address is not up to date i can find the same info on goggle for free i fill like ive been scammed out of my money i want my money back today

Date of experience: August 20, 2021
North Carolina
1 review
13 helpful votes
Follow don b.
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This is a scam I signed up for a reverse phone lookup. Know I had the right number and town,, said person, which wasn't the right person had a new number. I looked up my self information was 8 years old as far as address. Looked up my son, whom passed 10 years ago still listed him at old address. I called people finders, signed up for the. 95 cent seven day trial, also signed up for background check for 9.95 was told they would cancel the. 95 but would not refund the 9.95. When you try and use the background check it is scam you have to pay another $25 for a real background check,, doubt it is legitimate or up to date, don't waste your money.

Date of experience: December 28, 2014
Indiana
1 review
2 helpful votes
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SCAM BEWARE
April 19, 2017

I got an email saying that a negative item MAY have been added to my public profile, and intrigued I wanted to know what it was because it didn't make any sense. That was my first fault. I paid for a 9.95 first month subcription thinking that, "Well if I don't find anything on myself, I can at least look at other people's profiles that I know". WRONG. Nothing popped up on ANYONE'S profile. Absolute garbage. I called and they said that the mail said it may so therefore they weren't guaranteeing there to be something negative added to my profile. Essentially a straight up scam. I screamed at her on the phone for how $#*!ty her company was, and she just said, "well I guess you can have your opinion, and its nonrefundable so I can't do anything for you"... ugh regret.

Date of experience: April 19, 2017
California
1 review
10 helpful votes
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. really desappointed. When I get charged in my credit card with
Out MY autorization. This company never email to verificated if I would like to pay
More that $0.99 they offer. Suddenly they charge $ 24.

Date of experience: March 31, 2015
Pennsylvania
1 review
4 helpful votes
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Trial membership - scam
October 31, 2018

Sign up for trial membership. 95 cents. Did not even come close to finding who I was looking for. I immediately cancelled my membership (about 15 minutes after I did not get results - 1 name). When I received my credit card statement I was billed as follows. 95 cents, $2.95, and $5.95 I immediately called People Finders, rep was not helpful so I asked to speak with supervisor. Of course, supervisor was not available. Left message said get back to me in 48 hours or 2 business days. Over a week now and no call back.
THIS WEBSITE IS A SCAM. I DID NOT AUTHORIZE THIS MEMBERSHIP!.

Date of experience: October 31, 2018
Colorado
1 review
4 helpful votes
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Total Ripoff
February 23, 2017

They get you sucked in on their trial offer. Then you cancel days later and they continue for months to charge you even though you follow procedures to cancel. You finally have to get your credit card involved. Even though they admitted the could see I hadn't used it. They refused to credit me back any of the unused period.(6months) The Supervisors at PeopleFinders are totally rude and talk over you. Nightmare. Buyer beware!

Date of experience: February 23, 2017
California
1 review
2 helpful votes
Follow Valerie L.
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Be careful with the trial for a dollar, or for $3.95! What they don't tell you when they say they give you 3 days, is that you don't have until midnight of the 3rd day. You have until the exact time that you opened the account. They give you a total of 72 hours! That's it! Needless to say I thought I had till midnight and they charged my account $24.95!
Poor form and deceitful!

Date of experience: May 26, 2019
New Jersey
4 reviews
14 helpful votes
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Rip off
March 12, 2014

Rip off. The page said name of person was available then the report never gave me the name of the person. The report was basically the exact same info the webpage showed before paying the 1.95 (very limited info, only the zip code). The webpage is very deceptive and tricky. Do not use this company. They make their business ripping off people.

Date of experience: March 12, 2014
Illinois
1 review
7 helpful votes
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Why can't I give 0 stars?! I was bilked for more than I thought and the information wasn't close to correct. Also - I want to echo the person's view on Whitepages.com - is it worth it to sully their reputation by allowing these scammers to piggyback on inquiries?

Date of experience: September 9, 2015
Georgia
1 review
4 helpful votes
Follow Don C.
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You have been warned! DO NOT give them your credit card number. If you have already given them your credit card number, call your Credit Card issuer and block them for charges. Continue to monitor your account because they are likely to change the Merchant Number. BEWARE!

Date of experience: October 13, 2017
Massachusetts
2 reviews
2 helpful votes
Follow Joanalee F.
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I used their service once, then tried to cancel the subscription that same day, intending to just pay for the one use of their service ($24.99). I received a pop-up offering a lifetime subscription for a one time cost of $29.99. I hardly look up up anything but thought, why not? The next day I saw they had submitted debits for $29.99 four times (plus the $24.99). Luckily, my bank did not put it through the $29.99 once. They really shouldn't have gotten anymore than the $24.99, but I did not refute it.
I was shocked when I saw a month later that they had again debited my account. I cannot contact them by phone nor by the customer service email they had provided. My emails are undeliverable and they blocked me from their website. It is amazing how dishonest they are! I am sure people use services like theirs, so why not deliver good, ethical service?
They are fools if they think they will keep a penny of my hard earned money.
I am even going reclaim the $29.99 they had gotten a month ago. I will let them keep the $24.99, even though I don't know if the information I got from them is useful.

Date of experience: October 5, 2023
Washington
1 review
3 helpful votes
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Garbage. Use Truthfinder
August 17, 2022

Would be zero stars if possible Not a single up-to-date record whatsoever. "Help" group is dismissive and arrogant. Don't waste your time. They're crooks plain and simple.

Date of experience: August 17, 2022
Ohio
1 review
9 helpful votes
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BUYER BEWARE!
January 8, 2014

BUYER BEWARE! I went to their site to locate an old friend from high school. I located the person and paid the $1.95 one time fee for the information. The person I was looking for was in Ohio. The information I received was from people in California, not Ohio. So I just went to another site and obtained the correct information I needed. I then called PeopleFinders.com at *******997 and talked to some woman. I explained what happened and she said it was a computer glitch. I asked for a refund of which she said they don't give refunds but would be happy to do another search for me. I told her I already got the info I needed and I wanted a refund. She again said they don't give refunds even though the computer glitch was their fault. So even though they admitted it was their fault, they still refused to issue a refund. Lesson learned. DON'T DO BUSINESS WITH PEOPLEFINDERS.COM

Date of experience: January 8, 2014
North Carolina
2 reviews
2 helpful votes
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Signed up for the 3 day trial for.99 was not very useful old info about person I was looking for so I canceled. EVEN AFTER I CANCELED THEY STILL CHARGED ME $24.95 FOR THE NEXT THREE MONTHS UNTILL I SAT DOWN AND WENT THRU ALL MY TRANSACTIONS TRYONG TO FIGURE OUT WHERE IM LOSING MONEY, I CALLED THEM THEY ACTED LIKE THEY DIDNT KNOW WHAT I WAS TALKING ABOUT UNTIL I ASKED FOR A MANAGER WHO ALSO TURNED OUT TO BE USELESS SAID SOMETHING ABOUT 2 ACCOUNTS? I DIDNT SIGN UP FOR 2 ACCOUNTS APPARENTLY ITS AUTOMATIC,
STAY AWAY FROM THESE PEOPLE!

Date of experience: July 19, 2023
Canada
2 reviews
6 helpful votes
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One day my bank came to me about a suspicious credit card charge of $50.75 under CFK*PEOPLEFINDERS. Never use the service, never even heard about the company name. God knows how they managed to get hold of my credit card details. This reeks of scam and unauthorized behaviour.

Date of experience: January 9, 2021
Tennessee
1 review
0 helpful votes
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False information
January 9, 2021

I searched up my dad's number just to see if it was scam or legit. It said that my dad lived in kentuck when we live in tennesse and said my dad's name started with a "b" when in reality his full name does not have a single "b" In it.

Date of experience: January 8, 2021
South Carolina
1 review
0 helpful votes
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Gouge - Hidden
May 31, 2023

I signed up for a service and sold as a one-off use. Tricky tricky, the backdoored signed me up and billed me until I find it.

No reimburse, no care. DIRTY POOL

Date of experience: May 31, 2023
California
1 review
0 helpful votes
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SCAM!
January 25, 2024

I use one time, i pay 0.95 and they charged for months! I try BBB to put my Claim, i hope BBB helps to get a refund, They never sent me an email saying I was subscribed.

Date of experience: January 24, 2024

Overview

PeopleFinders has a rating of 1.1 stars from 198 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PeopleFinders most frequently mention credit card, customer service and phone number. PeopleFinders ranks 132nd among People Search sites.

service
37
value
37
shipping
16
returns
22
quality
31
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