website thubmnail of PC Game Supply
How would you rate PC Game Supply?
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Canada
1 review
0 helpful votes
Follow Chantal G.
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Up until now I used this site almost daily. Last night my husband purchased a paysafe for me and it was never and still has not been paid out to him. I have contacted support and they were able to find the etransfer from my husband but stated I would now have to wait until Monday for a manager to approve the paysafe code to be sent to my husband. I replied that was unacceptable and that I was sure there was a way to communicate with a manager tonight to resolve this. That was at around 9 PM now they will not reply to me. I did not expect this unprofessional behavior. I guess they don't care about their customers. I mean seriously how complicated can this be? It's not.

Date of experience: October 4, 2019
Ecuador
1 review
1 helpful vote
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The have a great response and nice offers for us. The best way of payment ( paypal) or you can use a credit card( i like the first one). I hope to continue buying more keys in this website.

Date of experience: October 30, 2020
Illinois
2 reviews
13 helpful votes
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It was late and I accidentally purchased a Canadian Koin card, which was <$10 USD. While the initial order screen showed Canadian dollars, the finalization did not (nor did the redeem UI). When I realized I purchased the wrong one, I purchased the $10 USD version and asked for a refund on the original. They refused, saying they would not. Subsequent correspondence with the company, including the request of manager involvement, were essentially ignored through useless EMail responses (always from different CSRs). Exercise caution when using this company as their support will not resolve issues such as this and you will have to go through your bank to fight any improperly placed orders.

Date of experience: March 12, 2015
El Salvador
1 review
0 helpful votes
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Excellent Service
November 3, 2020

I've been using PC Game Supply for a while. Not only they deliver your purchase in just a few seconds, they also have some very good promotions from time to time.

Date of experience: November 2, 2020
Philippines
1 review
0 helpful votes
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I ordered several Playstation codes here for the past few years. They never disappoint me. Will deliver the codes in minutes. My only trusted retailer.

Date of experience: October 30, 2020
Honduras
1 review
6 helpful votes
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SCAM WEBSITE
February 22, 2023

They won´t process your order, just take your money, give you a fake phone verification window and you won´t be able to proceed. 100% scam. Careful with those shady sites.

Date of experience: January 22, 2023
Luke S. PC Game Supply Rep
over a year old

The customer's order was cancelled as we were unable to validate the transaction. The customer was not charged, the customers payment method was "preauthorized" learn more about pre-authorizations here: A pre-authorization charge, also known as a pre-auth or authorization hold, is a temporary hold placed on a customer's payment card. It's used to verify that the account is valid and has sufficient funds to cover a pending transaction, without actually debiting the cardholder's account upfront.

Australia
1 review
1 helpful vote
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Super fast & Super Reliable
July 27, 2022

Over the past 3 years I've been using pc game supply, I've never had any issues.

Payment is processed almost immediately and codes are ready to use in under a minute

Date of experience: July 27, 2022
Canada
1 review
1 helpful vote
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Took two minutes
July 28, 2017

I wanted some PlayStation currency to reload my wallet, found this site and had my code in less than two minutes. More words to reach the minimum review size.

Date of experience: July 28, 2017
Honduras
2 reviews
0 helpful votes
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Instant delivery, no fees, not problems at all!
Great site for buying PS and Nintendo Cards, support is fast and helpful when having payment or any type of problems.

Date of experience: October 28, 2020
South Carolina
1 review
1 helpful vote
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Currently still waiting for a response on my refund cause they never sent me the product they claim it will be done in a couple mins that's a lie do not purchase from them

Date of experience: December 24, 2021
Canada
1 review
1 helpful vote
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Code came with insufficient balance
September 2, 2022

Purchased a $100USD Karma Koin code, went to redeem it, said insufficient balance. PCGameSupply support did nothing to remedy the situation. Told me to "contact the Karma Koin support" instead as if they would do anything about a code with $0.56 on it.

PC Game Supply attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 2, 2022
Florida
1 review
1 helpful vote
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SCAM!,!
January 26, 2022

They take your money but do not give you a working activation code! Don't do it! Bought metro pcs card for $108 and never got a code, returned emails and then I was blocked from site.

Date of experience: January 26, 2022
Canada
1 review
0 helpful votes
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Pretty Good
August 2, 2022

My experience has been mostly good but there are times that it's been taking too long to get my Interac e-transfer through so I've missed games because of it, I have been compensated for that after the fact but I use pc game supply daily and it would be nice to get a loyalist paysafe card once in a while

Date of experience: August 2, 2022
TT
1 review
0 helpful votes
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Quick and satisfying experience
August 4, 2022

I have used PC Game Supply many times and the experience is quick and you get what you pay for. It's especially useful for me since the products are difficult to purchase in my region.

Date of experience: August 4, 2022
Viet Nam
1 review
0 helpful votes
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I buy a lot of psn Us cards from pcgamesupply, code code sent right away. It was very fast. And they really did very good customer service. 5* and recommended.

Date of experience: October 30, 2020
California
1 review
0 helpful votes
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It is what it is
July 27, 2017

I give them my cash, they give me my card... just kinda wish i had like rewards thing with them, then id be willing to spend more,,,, but its still a good site to get what you need.

Date of experience: July 26, 2017
Bahrain
1 review
0 helpful votes
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Fast
July 30, 2022

I always buy from pc game supply and I always get my cards fast I have been buying from the monthly subscription for my iTunes subscription and I can reliable on them on fast delivery keep it up and don't change plus the prices are amazing

Date of experience: July 30, 2022
Ohio
2 reviews
2 helpful votes
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I was scammed
December 12, 2023

Bad I was scammed for quite a bit of money and everybody's saying that there's nothing they can do about it and I have no way to contact anybody

Date of experience: December 5, 2023
El Salvador
1 review
0 helpful votes
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Excellent service
November 3, 2020

Hi, I have provided a review already but forgot to post the screenshot of my last purchase, just want to say again that PCGAMESUPPLY has an excellent delivery service and I love the reward program, thank you again for taking care of your customers

Date of experience: November 2, 2020
Afghanistan
2 reviews
6 helpful votes
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I've been using pcgamesupply since 2015, and I've never had issues before, the delivery is always instant, and delivered on the page so I don't have to go sifting through my email for the card
My only gripe about this site (the reason I gave it 4 instead of 5 stars) is that it has a daily purchase limit. I don't buy cards very often, but when I do I buy them in bulk, so being limited to $180 purchases is a little bit annoying
I'll also mention I've only ever purchased KK cards on this site, so experiences may be different with different types of cards, but when it comes to buying KK, I've never had an issue with anything other then the daily purchase limit

Date of experience: January 25, 2019

Overview

PC Game Supply has a rating of 2.5 stars from 275 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with PC Game Supply most frequently mention gift card and customer service. PC Game Supply ranks 9th among Virtual Goods sites.

service
29
value
28
shipping
22
returns
23
quality
28