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Payne Glasses

How would you rate Payne Glasses?
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Texas
1 review
0 helpful votes
Follow Joyce T.
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These are post cataract surgery glasses to help with astigmatism and to bring both eyes to 20/20. Ordered with the extra dark transitions lenses, UV blocking, and all the coatings and features that my surgeon required, for a lot less than I could get them locally. They arrived quickly, and are perfect

Date of experience: March 6, 2023
Florida
1 review
2 helpful votes
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Great buy!
December 30, 2020

I have ordered 3 pairs of glasses from Payne. All have been very satisfactory. The only problem I have with all three is that they want to fall off when I bend over. No matter though, considering the price for these from Payne or having them made through an optometrist office, they are worth every penny! As far as vision, they seem to be just right. I will continue to order from Payne.

Date of experience: December 30, 2020
West Virginia
1 review
0 helpful votes
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Excellent experience!
March 4, 2024

Excellent experience! Quick delivery, quality product, and the cost was way lower than any chain store you might go to. Having worked in the optometry field for over 30 years I know more than most people
About glasses and I can honestly say you can't possibly do better then Payne Glasses!

Date of experience: March 4, 2024
California
1 review
0 helpful votes
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Great quality glasses for the whole family!
January 12, 2021

I just ordered 5 pairs of different glasses for my family. They are perfect! Everyone is happy with the choice of frames, very high quality and the lenses are better then what we got from the optometrist office. Our order came within 2/3 weeks perfectly!. Will order more pairs soon. I will always recommend Payne glasses to anyone and everyone.

Date of experience: January 11, 2021
Illinois
1 review
0 helpful votes
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I love payne!
April 1, 2024
Updated review

I love payne! The glasses are good quality and cheap prices. I have ordered several pair and will definitely continue. My only complaint is The offered free glasses of the day... I can't take advantage of the this because my prescription does not qualify for the lenses at 1.56 I think you should provide at least a discount once a year on the that. Otherwise I am completely satisfied with all of my purchases.

Date of experience: March 22, 2024

So far so good thank you
March 14, 2022
Previous review

So far so good thank you

Date of experience: March 14, 2022
New Mexico
1 review
0 helpful votes
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You won't regret it
March 31, 2022

I have ordered 3 pairs of glasses from here on different occasions. Before this I bought them at Walmart and it's an extra $100 just for the anti reflective glasses I am able to get a super cute pair of glasses with the same lenses for under $20. So happy I found this site!

Date of experience: March 30, 2022
Wisconsin
1 review
0 helpful votes
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I love using Payne and recommend them to all my friends and family. I do warn them that even though the frames are very cheap and even free, they can end up costing quite a bit more with the hidden fees in the frames... but still cheaper than any other place I have found.

Date of experience: March 7, 2023
Wisconsin
1 review
0 helpful votes
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I've now ordered 2 pairs of sunglasses and 2 pairs of single vision. Shipping is right on, prices are amazing compared to local market! Love that you can virtually try on styles.Overall very satisfied with everything

Date of experience: June 9, 2023
California
1 review
0 helpful votes
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Love
November 16, 2022

I've been buying since 2014 and have never had an issue. I do wish they had more oversized framed like the 70's glasses but that's just my preference. I also wish everyone didn't know about this site because the price has increased tremendously. But the price is still more affordable than my local optometrist.

Date of experience: November 15, 2022
North Carolina
1 review
0 helpful votes
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Second time ordering
July 12, 2021

As the first time... the ordering experience was wonderful. I love the site because it's easy to navigate and it doesn't take long for your order to arrive. Will definitely be ordering more glasses real soon

Date of experience: July 12, 2021
Illinois
2 reviews
0 helpful votes
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MAJOR DELAYS - These are shipped from CHINA
March 1, 2023
Updated review

I ordered these glasses weeks ago and they haven't arrived yet even though I paid for them for a 4-8 day rush. I am unhappy because I didn't know they needed to come from China. Which means that there are going to be delays, I get that. However, if I did know they were coming from there -- If I had I would have made other arrangements as my son needs them for school and reading. This will likely be my last purchase from Payne.

Date of experience: February 28, 2023

I have ordered several pairs of glasses from Payne...
November 6, 2021
Previous review

I have ordered several pairs of glasses from Payne and have always been satisfied.

Date of experience: November 6, 2021

The web site is a bit clunky but over all I am happy...
January 9, 2021
Previous review

The web site is a bit clunky but over all I am happy with the prices.

Date of experience: January 9, 2021
Washington
2 reviews
0 helpful votes
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Good choice of frames and lens options.I received my glasses after they ended up in Kansas...instead of Illinois? Then my prescription was wrong absolutely my fault! Customer service has been great to work with and I am looking forward to receiving my new glasses soon. I will write another review after I receive them it is not fair to comment when I have not even worn them.

Date of experience: February 11, 2023
Florida
1 review
0 helpful votes
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This review was for repair of scratched lens. The glasses were about 3 months old, they told me they don't cover scratches but made an exception and would redo the glasses. They also were accommodating and sent be the replacements first and then had me sent the old ones back. I mentioned that I live alone and needed them to get through a day. All went smoothly.

Date of experience: July 7, 2023
Texas
1 review
0 helpful votes
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I've placed 2 orders
February 27, 2023

I've placed 2 orders. I had to modify the first one and the customer service was great! I am looking forward to receiving my glasses!

Update: I ordered these as single vision sunglasses, and they are nice. I have no complaints about these at all. I ordered a pair of progressive glasses, and when I received them, the Rx was off somehow. The distortion was really noticeable on the sides of the lenses. I took them to my regular eye dr to be adjusted and they were a tiny bit better but still not wearable as daily wear. I let them know this, and they offered me a 50% discount code on a new pair, and I could keep the ones I'd ordered. I don't think I will be ordering more progressives from any online store, not just Payne.

Date of experience: February 27, 2023
Oregon
2 reviews
0 helpful votes
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Not made well
March 24, 2021

I have bought 4 pairs. Two pair are great, but one of the others I wore one time, and when I went to put them on the next time, found that a nose cushion comes off as the tiny screw is missing- after one wear. The other pair I have issue with makes my eyes tire quickly and get blurry, I'm not sure why, so I can't wear them.

Payne Glasses attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 22, 2021
Mississippi
1 review
0 helpful votes
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Good Quality Glasses
March 4, 2021

I've ordered my glasses online for many years, but this was my first time ordering for myself through Payne Glasses. I chose 2 pair of distance glasses and one pair of readers from the most budget friendly options on the site. The glasses were manufactured to my specifications and shipped in less than a week. They were delivered late due to an ice storm, but they were packaged well and arrived in perfect shape. The glasses are good quality and exactly as pictured on the site. The prescription is perfect, and the frames are really cute. I'm very pleased with my purchase. I've already made a second order for both myself and other members of my household.

Date of experience: March 4, 2021
New Mexico
1 review
0 helpful votes
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Fast and affordable.My job is very hard on my glasses...
July 29, 2024
Updated review

Fast and affordable.My job is very hard on my glasses so I frequently have to get new glasses it's not like the old days when you have to go to the eye doctor and order new glasses just put your prescription in and they're there in a week.

Date of experience: July 19, 2024

Customer service was so helpful I made a mistake and...
April 28, 2024
Previous review

Customer service was so helpful I made a mistake and they made me feel important and fixed my mistake in one day.

Date of experience: April 18, 2024
Florida
1 review
0 helpful votes
Follow Sean Z.
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Option to quickly order exact match of a pair from previous order would be convenient (perhaps I didn't see the option? I easily found past order and same frames but had to go thru selection of options. I am very pleased as ordered the first time and having to choose again makes it possible to unintentionally choose a different feature or option. Still is pretty simple to order with prescription saved.

Date of experience: February 21, 2023
California
1 review
0 helpful votes
Follow . T.
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I bought this pair of glasses and love the fit
June 18, 2024
Updated review

I bought this pair of glasses and love the fit. So this is a spare pair in another color. It was so easy to go on the site and just put in the order. Thank you! I am so impressed with Payne glasses and my friends are asking where I get my glasses. Best part is that I was confident to order on the July 4th special "buy 3 pair get the 4th free". I had a lot of fun shopping as you familiarize yourself with how the measurements fit on your face you can tweak the sizes to refine the fit. My only complaint is that I wish the measurements for each pair were printed on the arm as my other glasses from optometrist offices have these, just makes it easier to know what fit is good for you without having to go back into your order history and find your recent good fit measurements.

Date of experience: June 7, 2024

I bought this pair of glasses and love the fit
May 11, 2024
Previous review

I bought this pair of glasses and love the fit. So this is a spare pair in another color. It was so easy to go on the site and just put in the order. Thank you!

Date of experience: May 1, 2024
Illinois
1 review
0 helpful votes
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I love Payne Glasses
November 29, 2022
Updated review

I love Payne Glasses - but I don't love the fact that your website does not return to the place where I was shopping after I finish looking at a frame in detail. It's a real pain to scroll through from the first page each time! I also wish they would restock frames that are sold out.

Date of experience: November 29, 2022

I applied points to my purchase, but they were not...
November 30, 2021
Previous review

I applied points to my purchase, but they were not applied to the final purchase price. Very disappointing!

Date of experience: November 29, 2021

Overview

Payne Glasses has a rating of 4.2 stars from 1,602 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payne Glasses most frequently mention customer service, great price and second pair. Payne Glasses ranks 8th among Eyeglasses sites.

service
277
value
983
shipping
982
returns
30
quality
979
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