The company displays a mixed reputation, with positive feedback highlighting the quality of products and appealing prices, often exceeding customer expectations. Many customers appreciate the variety and style of the clothing, as well as the responsiveness of customer service when inquiries arise. However, significant concerns include prolonged shipping times, difficulties in reaching customer support, and issues with returns, including high costs and lack of refunds. Overall, while some customers express satisfaction and loyalty, others warn potential buyers about the risks of delayed orders and inadequate support, indicating a need for improvement in customer service and return policies.
This summary is generated by AI, based on text from customer reviews
Just got my heels and oh my! They look really good! I wasn't sure about this site because couldn't find any reviews, but everything was ok for me! I recommend! Customer service answered right away and helped me with sizing.
I just got my items and they are great, look just like the photo, I was in touch with customer service a couple times regarding sizes since they have no returns I was a bit worried about it but everything came as expected, I love my new clothes!