Overview
PaintScratch has a rating of 4.6 stars from 4,915 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PaintScratch most frequently mention color match, clear coat and customer service. PaintScratch ranks 6th among Auto Accessories sites.
Instant Feedback
Ordered paint as have before, however shipping address was messed up. Tried to correct it and sent
Multiple emails, did not get acknowledgement of correction. Finally notice of shipment was sent and it
Had correct address for shipping on it. Everything worked out fine, but would have appreciated a note
Earlier that the address was corrected.
Great service. Paint was perfect match. I also ordered some rubbing compound. It is the best compound I have ever used for light scratches.
It went very easy. I've been on this site before years ago when I had a Ford escape and bought orange paint for it and I got it within a few days. Very happy with this company
Paint was near perfect match to my 21 year old motorhome, wife was happy with the paint. I think that you did an excellent job.
Order the paint with no problems, as long as it matches the spay can paint I will be a happy customer
I ordered for a 08 lexus rx 350.
The product was a perfect match, its application was flawless. Thank you paint scratch!
Ordered a 1oz container of Audi Phantom Black Pearl that has a metal flake. I was minorly concerned about the match, but ordered because its better to have unmatched paint than unprotected body panels. After the test card it matched extremely close that most won't even notice the slight variation.
You sent me tough up paint that is a very poor color match. A local body shop was able to match my color perfectly, so I know it can be done.
My experience is so good and I will definitely purchase from them again the product Showed up on time perfect match for my ford super happy
So easy to find my paint code and order using PayPal! I will order again when needed for a newer vehicle.
Hi everyone after following the instructions to apply the paint Scratch paint I ordered everything went accordingly as planned and I'm very happy with the results.
The company appears overly concerned about delivery, performance so many questions I forgot them almost harassing. Did the pen perform well, not really, the paint didn't set well and during application would drip. Would I buy again? Likely not, I think there is better options. Bought from one company but shipped from another didn't care for that either.
I have not used your excellent product yet but if it is as good as the other products I've purchased from you previously I have no reservations.
I can't say enough about your products I use them on 20&30 year old vehicles and the match fantastic. Thank You.
Responsive customer service. Great color match to my Nissan truck. Easy to understand instructions. Prompt delivery.
I ordered this paint several years ago and the color was spot on. Ford "Silver Blue" 1966 paint code Y. The paint mixture I got this time is too dark.
Dave has been a great help. I was having difficulty navigating the web page and all the info. It is not very easy for a 68 years old woman nowadays.
The paint color is too dark, I just used it to touch up spots that weren't as noticeable like the bottom side of my gas tank on my harley. The color is sinister blue pearl. I did not contact paint scratch because i dont want to wait for another bottle, but since I'm getting a bunch of emails about leaving a review, here it is.
This was fast, easy and a perfect match. In the past I wasted money at the auto parts store on those little touch up brush combo pens and I am so happy to have stumbled upon this product. OUTSTANDING!
The paint pens don't work after the first use. The pray cans do not spray even. Very spotty. Waste of money, for what they charge I expect something that works!
My experience with this outfit was average. Not bad, but not amazing either. I have not tested the paint itself yet.
It was simple to find what I was looking for. I just hope that the paint matches!
I have used PaintScratch before and had a rewarding experience. Unfortunately, my latest order arrived when I was out of State and just been given to me yesterday. I have not yet used the items but I am sure will not get lesser experience.
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- Incline Village, NV, United States
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Business History
Collin accidentally dropped a pair of skis on his new car and they left a deep paint scratch on the hood. After trying a number of autobody shops, Collin was dismayed by the extremely high prices they were quoting to touch up the scratch. And that was just the shops that actually could track down the color - several said they were unable to match the formula for his paint. Collin thought that there just had to be a better solution out there.
Earlier in Collin's entrepreneurial career, he had spent time buying, repairing, and selling used cars in the Bay Area of California. He developed a great relationship with a local paint shop there, San Leandro Color, and relied on their expertise to formulate and mix paint for him.
Fast forward to the skis being dropped on his new car and no good options to fix the scratch, and Collin had an idea: let people buy inexpensive touch up paint kits online, mixed with the exact paint to match their vehicle. Collin reconnected with his friends at San Leandro Color, worked out the details, and the first orders were shipped in April 2000!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members