So I go to the tukwilla pagoda in Washington on March 13th I go there to purchase a gold bracelet so she picked it up and I said "this is real gold right" she said yeah. So then she took me to the gold plated section where I got my earrings and she stated the diamonds were real. So I said ok cool. So I purchase both items. Mind you this bracelet is 250 10k. My sister keeps stressing to me like go ahead and make sure it's real gold. So finally a month or so later I go to get it tested out of curiosity and it completely stuck to the magnet and it started smoking when he did the acidic test and their comments were "yea it's real gold plated" so I'm livid at this point. And I ask if I could record them testing it for proof. So then I called up there at one of the stations and I said so this gold 10k chain is real gold it's not gold plated or anything? He said yes it's real gold. So I express to him what was going on and he was like "oh well pawn shops tend to lie a lot. We have a lot of complaints that it's not real" and I said well he did both test on it. And that's when his attitude changed. He was like "oh I completely get where your coming from I wouldn't want anything fake either, I bought a chain from them too I took it to the pawn shop but mines tested real and I got a decent amount back. So I completely get it. I'll write your information down and tell the other stand and the manager so we can work on getting you a refund" I said thank you because I didn't want to make this into a much bigger deal. So I go out there today and I go to the place where I bought it, and off bay they had horrible service. Just had they're backs turned gossiping (and they saw me at the counter) not saying anything until finally she asked what I needed help with and I told her the situation and she was like oh well I can't really do anything I don't want to get my managers involved because I don't want to get fired, but you can talk to Sam since you spoke with him already and he said he was gonna help you. So I was already pissed about that. I walk over to Sam's station and he's telling me a completely different story. He's like "yeah well it's over the 30 day mark there's nothing I can really do about it" I said you didn't say ANY of that when I spoke to you on the phone and now it's a whole different story. So then I asked for corporates number and I walk back over to the stand where I purchased from and I asked for the manager number. She gave me the number and I say there and called and it was ringing at the station. So I was like "there's no other way I can reach the manger?!" She said "I can't give you out that personal information and I already talked to her " so of course I was pissed. So then I called the number Sam gave me. And it was customer service for online purchases and I called and explained to her everything that happened so she gave me hr number(gonna talk to them tomorrow) but my thing is. Sam had my information on the computer when I was on the phone talking to him because he said my name before I even told him what it was. And he could've easily said "hey I understand your concern but I can't really do anything because it's past the 30 day mark, but I can give you a number to call" and the situation would've been over with. But no he lied and said I would get my refund just to have me go down there looking stupid. If it was gold bonded she could've stated that. If it was gold plated she could've stated that. But no. So obviously the business is being ran by people who don't know what they're talking about. AND THEN one of them had the nerv to tell me that "it's real gold it's just a wire in there that keeps it together that's why it stuck to the magnet"... like cmon now who are you people really trying to play and what kind of business is this?!?!?

The first time i use this web to get a voucher hotel... its very cheap price... tks