website thubmnail of Outlook
How would you rate Outlook?
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Switzerland
1 review
1 helpful vote
Follow Zoe N.
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F THOSE MICE
November 26, 2020

Way to go Outlook. I can't use my f-in email.

I tried to send an email today and it wants me to verify my account. So outlook pulls up this puzzle for me to solve to "verify" my account. Ok. I've done these puzzles before...

TOUCH THE MOUSE THAT CAN'T REACH THE CHEESE

Well now. That's new. Oh but wait... there's a time limit. And if the time limit goes out, I have to restart the puzzle entirely. So I have to quickly look at 6 different mazes, and figure out quickly, what mouse can't reach the damn cheese, before the time goes out. Oh, and it makes me do this puzzle ten separate times. And I better choose correctly those 10 times cause if I miss one... one mistake... I have restart.

Well, after 20 tries where I guess I keep getting one or two wrong and having to restart, I decided to stop and give my email a break, cause now I CAN'T SEND EMAILS UNTIL I PERFECTLY SOLVE THIS STUPID PUZZLE.

The puzzle itself isn't really hard. It's the time limit that get's you for you have 6 mazes to look at and figure out and you have to do it 10 times to 'verify'. I'm no stranger to Captcha verification stuff, but this is by far the dumbest one I've seen and considering I can't send an email until I nail it perfectly, it's extremely annoying.

Date of experience: November 26, 2020
Oklahoma
4 reviews
1 helpful vote
Follow Isaiah T.
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Good Email service
October 29, 2020

It is a good email service with many different features, I use it for all my business and I prefer it to google gsuite

Date of experience: October 28, 2020
New Zealand
2 reviews
0 helpful votes
Follow Pamela Y.
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Wow
April 21, 2017

My bracelet arrived today and i was sitting in the sun when I took it out of its little pink bay the sun caught it and all i could say was WOW THIS IS SO BEAUTIFUl

Date of experience: April 20, 2017
Australia
1 review
0 helpful votes
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Stunning
December 2, 2016

Beautiful dress and very quick postage to Australia...

Date of experience: December 1, 2016
New York
61 reviews
313 helpful votes
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Buggy
March 15, 2018

Cons:

-It signs you out out of nowhere. When you sign in, sometimes it signs you out. It's weird.
-If there is an error in sending the email, you will not get a notification about it. So if you send someone an email they may not get it. Especially emails that have attachments.
-Emails that you have already read may still come up highlighted in blue as if you have not read them yet. For someone with OCD, this can be really annoying.
-If you use it as part of an organization (ie: college), then once you sign in on outlook. Office, you have to sign in on your organization's website too. So you're signing in twice just to check your email.

Pros:

I honestly can't think of any. It's just another faulty project by Microsoft.

Date of experience: March 13, 2018
Arizona
4 reviews
35 helpful votes
Follow Lily R.
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Jumping Through Hoops
September 6, 2020

So, I had to set up an Outlook email account for work. No problem, set it up just fine and it worked well. However, I no longer work there, so I decided to go into it and delete it. Figured it would be simple. Take like 3 to 5 minutes. Was I ever bloody wrong.
It was PAINFUL trying to delete it. First off, I had to look up how cause it's not like Outlook makes it straight forward. So I do, and of course get outdated information. Once I find the right info, I click the link to where it'll pull up a page on closing me account, and instead of going straight to the page, it wants me to put in my other email so it could send a code. I try that and the code never comes through. So then I try an alternate method with me phone number. I do that, but then apparently that disrupts me security settings, so now the account deletion page won't pull up because settings changed and I have to wait 6 days. Wth? So then I cancel that, and revert back to trying to get them to send me the code via email. After 10 more minutes of bs, the code suddenly decides to show up. I type in the code and hit submit only to get a sign in window even though I am already bloody well signed in. After signing in with my "alternate" email twice, it finally decided to direct me to the page where I could finally after 30 F*****N MINUTES delete and close my account.
I was livid and we scottish lasses are known to have fiery tempers. All I wanted to do was close my account. Not jump through a $#*!e ton of hoops to do it. It should have been a quick simple and easy process. Something that takes like 3 to 5 minutes. But no, no, it took easily over 30.

Date of experience: September 5, 2020

Overview

Outlook has a rating of 2.7 stars from 27 reviews, indicating that most customers are generally dissatisfied with their purchases. Outlook ranks 10th among Email sites.

service
5
value
5
shipping
2
returns
2
quality
5