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Outdoor Dog Supply

Overview

Outdoor Dog Supply has a rating of 4.9 stars from 2,281 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Outdoor Dog Supply most frequently mention customer service, great quality and fast delivery. Outdoor Dog Supply ranks 414th among Pet Supply sites.

service
48
value
48
shipping
49
returns
14
quality
46

Instant Feedback

16,352 reviews
How would you rate Outdoor Dog Supply?
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Kentucky
1 review
0 helpful votes
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Great product thus far!
November 12, 2020

Love the collars so far. Only had about almost 2 weeks now. Both bright green and two different sizes that fit great. Name plate turned out good also. My two boys seem to be able to loose any id or extra visibility I give them when running so I hope these do the trick! Thank you!

Date of experience: November 11, 2020
California
1 review
0 helpful votes
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3 dogs 1 leash
November 8, 2023

The quality is top notch. However if you have small dogs it's very bulky & heavy. My dogs also get freaked out all being on top of each other & so close. I personally wish it was a lot lighter for them.

Date of experience: November 8, 2023
Missouri
1 review
0 helpful votes
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Order
August 25, 2024

A great place to shop. These guys rock the fog hunters would 👍🏻👍🏻

Date of experience: August 25, 2024
New Hampshire
2 reviews
2 helpful votes
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Tough slip lead
July 1, 2023

Got this for my 9 week old yellow lab puppy. The diameter is bit too thick for a puppy this small, but it works fine for getting a quick collar and leash on her for potty time. As she grows, it will be a lot less overpowering. It's very well made and an excellent buy. As with most of the British leads, it tends to curl up. A simple swivel in any of these leads would make life so much easier.

Date of experience: July 1, 2023
Pennsylvania
1 review
0 helpful votes
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Everything I've ever ordered has been delivered faster then I expected and very happy with each product. I would definitely recommend outdoor dog supply to anyone looking for high quality and quick service dog supplies

Date of experience: January 8, 2022
South Dakota
1 review
0 helpful votes
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Wrong hardware first time
June 5, 2023

Got my first collar, shipping was fast as usual. But the O-ring on it was too small. So had to contact them and get it all figured out. Sent me out a new collar with a return label for the other one no problem. New one was as expected--I've bought several other collars in the past--and everything turned out.

Date of experience: June 5, 2023
Missouri
1 review
0 helpful votes
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Not so good
November 12, 2021

Ordered two brass name plates. This was to be attached to the side of a handmade wood cutting board. I am a hobbyist and this was my first cutting board. The text is NOT in a straight line as shown on the samples on the website. Not what I expected, not what was shown on web site. See attached picture. Price was very reasonable, but the photos on the website should reflect the product that is being sent out.

Date of experience: November 11, 2021
North Carolina
1 review
0 helpful votes
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Mislabeling on ship addressee
September 8, 2023

All is good.A little mislabeling on the ship and billing addressee but was handled very quickly.I was to able to use the product shipped maybe two days later but it work itself out.Once again no problems on our end

Date of experience: September 8, 2023
South Carolina
1 review
0 helpful votes
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Review
October 5, 2020

The collars work great. I would have liked them to have the option to give a warning beep before you have to shock. I ordered two additional collars, neither one of them had holes in it. How do you use a collar without holes? I'd put them in myself, but they'd probably just tear.

Date of experience: October 4, 2020
Texas
1 review
0 helpful votes
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Barking dog problem
February 17, 2023

I complained to a dog trainer that after trying several solutions to stop my dog barking none worked. She recommended Garmin Barklimiter Series. I went to the web and bought it from Outdoor Dog Supply. The process was easy and the collar arrived soon after. Once I fitted the collar on the dog with the appropriate setting it has made all the difference. Instead of the annoying barking, he now whines a little and then stops.

Date of experience: February 17, 2023
Texas
1 review
0 helpful votes
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Unsatisfactory
July 27, 2023

Ordering and collars are wonderful. Delivery was horrible. The FedX driver threw the package in my yard and drove off. I came out the door just as he did it. There was no excuse for such behavior. He didn't honk or call to tell me he was here. I heard the truck and came out immediately.

Date of experience: July 27, 2023
Mississippi
1 review
0 helpful votes
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Go somewhere else
February 8, 2023

Will not do business with them again called to order drive track 71 bundle for 319 was told that was sale price from a week ago would not honor it even though it still listed for that price

Date of experience: February 8, 2023
Maine
1 review
0 helpful votes
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Battery issue
October 1, 2023

The manual for the collar says it should take 5 hours to charge a fully depleted battery. This one was still red after a full 24 hours. Does the battery get changed when it's refurbished?

Date of experience: October 1, 2023
Georgia
1 review
0 helpful votes
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Very fast shipping and quality of product was super great. Will be ordering more. Website is super easy to navigate.

Date of experience: March 5, 2021
Arizona
1 review
0 helpful votes
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Great customer service!
May 29, 2024

I bought an extra collar for Garmin Alpha 300. The Garmin ended up being way more than what I needed so I returned it and had no need for the extra collar I had bought from Outdoor Dog Supply. Money was promptly refunded. No questions. No hassles.

Date of experience: May 29, 2024
Florida
1 review
0 helpful votes
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Good quality merchandise
June 11, 2024

Great communication and good quality collars. Shipping took awhile, but I had name plates that had to be engraved. I will definitely order from them again.

Date of experience: June 11, 2024
Utah
1 review
0 helpful votes
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Replacement E. Collar
May 9, 2024

I needed to replace a collar, and yes I placed an order and submitted it, not half an hour later I'm getting a call that my order was being reviewed and they catch a mistake I made and I appreciated the fact they were already working on my order and didn't assume anything when they caught the mistake and made a phone call. Thank you

Date of experience: May 9, 2024
New York
1 review
0 helpful votes
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Love them!
January 22, 2023

Very nice collars for all of my dogs who spend a lot of time outside around our property. I love the customization part in the collar tags. The collars themselves are good quality and work nicely. We have two Pyrenees mountain/Rottweiler mix dogs and 1 German short haired pointer. We ordered the larger size for two bigger dogs and the medium size for our pointer. I highly recommend them!

Date of experience: January 22, 2023
North Carolina
1 review
0 helpful votes
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Easy dog confinement.
March 1, 2023

Great price on product I needed to keep the family pet in the yard. Had several options for color of collar. Other sites selling the same product did not offer Choice of collar color. Product arrived today n two days which was a huge plus. I always use Outdoor Dog Supply for products associated with my hunting hounds and family pets and recommend to anyone needing similar products. Great company to do business with.

Date of experience: March 1, 2023
Virginia
1 review
0 helpful votes
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Always Amazing Service!
April 12, 2023

This is just one of several orders that I have placed with Outdoor Dog Supply since I found them online. I continue to be impressed by the service, pricing and availability of the things I need for my coon dogs and deer dogs. They ship orders faster than any other suppliers that I've worked with and they communicate far better than anyone. You will not be disappointed if you give them a try!

Date of experience: April 12, 2023