Oojo has a rating of 4.7 stars from 1,592 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Oojo most frequently mention customer service, best price and second time. Oojo ranks 5th among Discount Travel sites.
It was quick and smart way to buy a ticket from your organization. Thanks
Great customer service, fast and cheap travel method. Loved it!
Always lower prices as compare to the other companies.very reasonable fares.
We’re so happy to hear you had a great experience. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.
Perfect experience. I will choose it next time. Thank you very much.
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us.
Very responsive team and i am happy with the outcome
Your agent would be so pleased to hear your words of appreciation! Thank you very much!
Honestly super cheap flights glad i found this cite.
I've got some problem, the service Center helps a lot
Dear Pui Tsin,
Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.
I needed to go home country in short notice and found unbelievably cheap price.
Thank you for the great review! We wish you safe travels.
Excellent service. Very professional
Looking forward to book more flights
We are really glad to hear such a good review coming from our customers. Thank You.
Simple, very professional and fast.
Including cheapest prices.
Than you for the kind words! We always strive to provide the best experience for our customers when choosing a flight option.
Easy fast App to use.good experience
Greatly appreciate
We are really glad that you provided such a good feedback, since you left as 1-star review we created a special ID. We kindly ask you to send us your booking confirmation number and associated email address at feedback@oojo.com with this special ID: 256533. We need it to locate you in our internal system and find all the details of the booking and previous interactions with the agent and/or customer support. Thank you in advance
Easy and simple process! No complications whatsoever. Would recommend to any other travelers.
Dear Laura,
Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.
Required last minute schedule changes. Immediately responded.
Thank you so much for the review! We are glad that we were of such great help for a last minute schedule change.
Easy in all the way. And good response. I am happy to work with your Co.
I ordered a ticket. Went smoothly. Good price. They courteous.
Thank you very much for sharing your positive experience with others, we really appreciate it!
I had a good phone call about my upcoming trip to Sofia, Bulgaria.
Thank you Samuel, for your 5-star review! We sincerely appreciate your feedback.
Super excellent phone service and very patient, polite
Dear Mirna,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Fast and easy-to-use,cheap prices very good website
We’re really grateful and appreciate you taking the time to share your rating with us!
Great price and awesome experience. Very satisfied with the purchase. Thank you:-)
Thanks so much for sharing your experience with us!
Great customer service instantly got this resolved
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.
Answer: I got my tickets, so yes, oojo.com is a legit site
Answer: When it comes to cancellation, they will charge a huge fee and they will never answer the phone call when asking for a refund. Worse service.
Answer: No they won't change your reservation even if it's in the 24 hour grace period. Do not use them
Answer: Please go ahead and file dispute/chargebacks against the credit card that you use. Just call your company and explain, they can help you with the rest. OOJO will not be of any help in such situations, they are here to rip people off of helpless situations.
Answer: No, OOJO is all about trying to rip you off of your helpless situation. Sox they will slap tons of fees, nothing less than $250.
Dear Customer,
Thank you for taking the time to share your experience and we look forward to welcoming you back soon. It's our goal to deliver the highest quality of service to all of our customers. In consequence, we'd love to learn more about what prompted the low star rating. Therefore, You will soon be contacted by our representatives.
Your complaint is assigned a special ID: 187253
You have the possibility to reach us anytime emailing this ID at feedback@oojo.com
Thank you in advance.