Overview
OKX has a rating of 2.8 stars from 155 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with OKX most frequently mention and customer service. OKX ranks 1st among Centralized Exchange sites.
Now you know where you should go finding the best platform. Not just game but entertainment as well.
Also, UI is simple, clean and trading is effortless. Impressed with the service
I already use okx almost 2years and I love it when I use it because the UI of the exchange is very understandable and easy to user. I like also the features of the app because there is an built in wallet within the app so I can easily transfer my funds from exchange to wallet and vice versa. Salute to the moderator, designer and developers of okx exchange.
A sincere thank you for taking the time to offer your valuable feedback. Your contributions are highly meaningful to us, and we are genuinely thankful for your unwavering support.
I have to first point out that Okex has one of the best communities. Next OKEx is for one of the best platforms to trade that if you are a beginner like me, it has an academy where you can learn to trade and they also give you incentives so that days of learning, it will not change to OKEx for another application, it also has an application dynamic, where you can manage your portfolio immediate.
We're thrilled to hear that you've had such a positive experience with OKX! It's great to know that we appreciate our active community and find our platform beginner-friendly. Our commitment to education through the academy and the incentives provided to learners truly aim to empower users like you to gain confidence in trading.
Additionally, the dynamic application for portfolio management offers convenience and real-time insights. We're dedicated to providing a seamless trading experience for all users. If you ever have more feedback or questions, don't hesitate to share. Thank you for choosing OKX as your trading platform!
Unified Account on OKEx, is an innovative product feature. Why? Because it allows me to trade across all instruments: le me say in spot, margin, futures, perpetual swaps, and options from within one account. Holy damnly sheeeeettt… that was so great. I can manage my $#*!in funds, trading tools, risk management, and more from one place. And also this features reduces transaction costs since all of us no longer have to buy all pairs to be traded. To good to be true, huh?
In my opinion, each account mode is greatly customizable and my butt will suits that varying degrees of OKEx stupendous experience, allowing me for trading with different appetites for risk, and also bunch of profit. HAHA. So, I thought this was substantially improves my trading operational and margin efficiency and also supports margin sharing across spot trading, futures trading, leveraged trading, and perpetual swaps and options.
That was all. Folks. OKEx was the best exchange, in the world, so far.
Thank you for sharing your enthusiastic feedback about the Unified Account feature on OKX! We're thrilled to hear that you find it innovative and highly beneficial for your trading experience. The ability to manage your funds, trading tools, risk management, and various trading instruments all within one account is indeed a powerful advantage that we're proud to offer.
Your description of the customizable account modes and how they cater to different risk appetites is spot on. We designed the Unified Account with the goal of providing a seamless and efficient trading experience across various instruments, and we're glad to see that it's delivering on that promise for you.
Your positive words motivate us to continue improving and offering top-notch features and services. If you ever have more insights, suggestions, or questions, feel free to share. Thank you for your support and for being a part of the OKX community!
Trustworthy exchange platform with a super interactive client friendly customer service and a smooth withdrawal system. Hope to see more to come all over the world.
Thank you for your kind words! We're delighted to hear that you find our exchange platform trustworthy and user-friendly. Our team works hard to provide top-notch customer service and a seamless withdrawal process. We appreciate your support and look forward to serving you even better in the future. If you have any suggestions or feedback, feel free to let us know. Here's to more successful experiences together!
Fake exchange platform, my rent was in their possession for a long time I even got kicked out. I later used my last penny to fight to get my monies from them with cape ware tech
I've been attempting to transfer my funds to a bank account or PayPal, but despite reading through the complicated process numerous times, nothing has worked. How anyone ever gets their money back is beyond me! I've requested for help, but thus far I've had none. Their agenda pledges attractive gains, yet it's merely an illusion.
I've gotten my money back and that was only way I could go about it. I got help from. (I USED THEIR WEBSITE URL AS MY DISPLAY NAME ON THIS REVIEW INCASE YOU NEED HELP AND WANT TO REACH OUT TO THEM).
Note: I did this because of the strict policy over here and honestly i just want to help as many people as possible to get their money back.
Good exchange, great app, every user friendly. Very positive experience trading with OKX. Never had any sort of delays with fund flows or anything alike. Keep up the OK work ;)
We are sincerely thankful for your feedback. Your input holds great importance, and your unwavering support is truly valued.
Hello. My name is Anna, and I a wanna share with my experience with you. 5 days ago (2022-05-30 20:42:15 trade number **************) I made a P2P trade to withdraw some USDT. The guy who accepted order was an a scammer and don't even thinking to pay the order (New account, 0 trades, and keep silence in chat). So in this case you have only 1 option it create appeal and dispute this trade. Problem is, every time when OKEX users (scammers) try to scam you and you create appeal - this appeal consider longer, and longer, and longer.
Every single day I chat with agent support, and every day the same template response. I don't really understand why OKEX market support ILLEGAL actions and FREEZE customers money (with perfect reputation ~300 trades 100% complete rate)
No more deposite to scam portal. Guys, be ware!
My first time using okx p2p, sincerely very good experience.
Secure smooth and very easy.
The only negative point is missing merchant from my country, okx need to do more marketing campaign.
Your feedback is important to us, and we want to extend a heartfelt thank you. Your insights are valued, and your ongoing support is deeply respected.
Someone scammed into making payments into an OKX wallet but on realising that they were scammmer I reported this to OKX customer services and gave them the wallet address the money was paid into to get my money back but all they could do was to ask me to report it to my local enforcement agency. The scam took place on their platform and they should be able to recover my money or put a halt to transaction. If this was a bank transaction I know I would have been able to get my money back.
I lost about 1264 USD on this platform.
We're truly sorry to hear about your experience. We take such incidents seriously and appreciate you bringing this to our attention. Our Support Team is here to assist you further. To ensure a thorough investigation and resolution, we recommend reaching out to our Support Team via email at support@okx.com or through our Live Chat Agent at https://www.okx.com/support-center.html. Please provide them with all the relevant details, including the wallet address and any related information. While we do our best to prevent such situations, please understand that due to the nature of blockchain transactions, recovery can be challenging. However, we are committed to addressing this issue to the best of our abilities. Thank you for your understanding, and we hope to assist you in resolving this matter as soon as possible.
Okex is one of the world's leading digital asset exchange platforms that provides cryptocurrency services and other financial services to traders worldwide.
Thank you for your support and recognition! We're thrilled to be recognized as one of the world's leading digital asset exchange platforms. Our commitment to providing top-notch cryptocurrency and financial services to traders globally is our utmost priority. Your trust in our platform drives us to continue delivering the best trading experience and services!
Please don't scam, and give me my money back request check (#*******)
Is asking for own money is bad? The p2p buyer was scammer... Check his chat with me!
Hello there, Qasim A. We're sorry to learn about the unfavorable experience you had with our P2P team, and we appreciate the information you shared. Upon review, we confirm that the issue has been successfully resolved. If you require any further assistance, please do not hesitate to reach out to our Support Team via email at support@okx.com or Live Chat Agent at https://www.okx.com/support-center.html. Thank you for your support!
#UATradingExp
Unified Account (My Okex trading)
I have been on Okex since December 2019 and i have never felt any problem here.
Unified Account has helped me a lot for arranging my all assets at one place only and trading either in Spot, Options and Perpetual without shifting assets one by one as we all did earlier.
Okex Unified Account improved my operational and margin efficiency and I am able to enjoy user friendly and easy to operate transaction modes for futures and perpetual swap contracts
Trading currency in small volume is now easier for me!
Thank You Okex for all this loyalty, your customer's are really satisfied with your hard work
Thank you for your long-standing loyalty to OKX since December 2019. We're thrilled to hear that you've had a seamless experience with us. The Unified Account feature has indeed been designed to streamline your trading experience by allowing you to manage all your assets in one place and trade across various options effortlessly. We're delighted that the Unified Account has improved your operational efficiency and made trading in futures and perpetual swap contracts user-friendly. We greatly appreciate your kind words and satisfaction. If you ever have any questions or need assistance, our team is here to help. Thank you for being a valued member of the OKX community!
Since I signup with okx my crypto journey receive a great speed, all the service they render was excellent
I rate your service five (5) Star
I also recommend okx to my friends to join okx for incomparable experience
We're truly grateful for your kind words and support! It's fantastic to hear that your crypto journey has been smooth and speedy with us. Thank you for giving us a five-star rating and recommending OKX to your friends. We're here to provide you with the best experience and top-notch services. If you or your friends ever need assistance or have questions, we're just a message away. Happy trading and here's to more successful journeys ahead!
I follow the price average method and follow the news, review and evaluate the price trend of the product I want to invest in, learn about it and its operating team, etc.
Thank you for sharing your approach to investing! It's great to hear that you're taking a strategic and informed approach by using the price average method, staying updated with news and reviews, and evaluating the trends of the products you're interested in. Knowledge and research play a crucial role in successful investing, and your dedication to understanding the market and the teams behind the projects is commendable. If you ever have any questions or need further insights, feel free to reach out. We're here to support your investment journey.
Beware RUN AS YOU CAN
Very bad app useless customer service that allows scams(maybe getting a percentage on each scam)
Had a p2p transaction the buyer sends me money from a PayPal account he scammed succeeded in having their credentials and finally got banned from PayPal and paid the chargebacks loosing about 1k unexpected
I raised a dispute after giving all the proofs the account was fake and doing scam what they find to give as a result was neither of the parties are responsible and the scammer's account is still operating just verified and I can't imagine how many people he scammed but they're leaving his account
An app where scammers have more privilege
We're truly sorry to hear about your negative experience and the frustration you've faced. We take all feedback seriously and are dedicated to providing a safe and secure platform for all our users. It's disappointing to hear that you've encountered issues with a P2P transaction and that your concerns were not addressed to your satisfaction.
We apologize for any inconvenience you've experienced with our customer service and dispute resolution process. We're committed to investigating matters like this thoroughly and taking appropriate action to ensure the safety and integrity of our platform.
Your feedback is valuable to us, and we encourage you to reach out to our support team again with any additional details or concerns you may have. We want to work with you to resolve the issue and improve your experience. Our goal is to foster a trustworthy and secure environment for all users, and we appreciate your patience and feedback in helping us achieve that goal.
I have good time here and okex be my first exchange when I enter crypto industry. So glad I choose this one. Good academy and easy trading guide. Now I profit
We're delighted to have been your first choice when entering the crypto industry! It's fantastic to hear that you're having a good experience with OKX. Our academy and trading guides are designed to make your journey into crypto trading as smooth as possible, and we're thrilled that you're finding them helpful. If you ever have any questions, need assistance, or want to learn more, feel free to reach out. Happy trading and continued success on your crypto journey!
They listed my fav coin, became the first in the major exchange. They have a strong community and good marketing. Let's fly to the moon together and make x*******, Thank you okex
We're thrilled to hear that your favorite coin was listed on our platform and that you're satisfied with our strong community and marketing efforts! We're dedicated to providing a diverse range of cryptocurrencies for trading and supporting our community's growth.
Your enthusiasm and positivity are greatly appreciated. Together, we'll aim for success and growth in the crypto space. Thank you for your support and for being a part of the OKX journey. If you ever have any questions or need assistance, feel free to reach out. Happy trading and let's reach for the stars together!
CARE THIS WEBSITE IS A SCAM! YOU GONNA LOOSE YOU FUNDS!
I made a deposit of 1,24 DOT and they confiscated my funds, I tried so hard to get back my funds, I didnt succeed. They tell me just that the minimum deposit was 2 DOT, and this their reason to confiscate my funds and giving it back to me!
- Buy, sell, and trade 350+ tokens with 100+ local currencies
- Duplicate moves from top traders in the industry in just one click
- Explore Web3 and take control of your crypto, NFTs, and digital assets with the OKX Wallet
With its extensive range of crypto products and services, and unwavering commitment to innovation, OKX’s vision is a world where financial access is backed by blockchain and the power of decentralized finance.
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- Mahe, Eden Island, Seychelles
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Business History
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your kind words and support! We're thrilled to hear that you find our platform to be the easiest way to achieve good returns and generate side income. We strive to provide a user-friendly experience with a simple and clean UI, making trading effortless for you. Your satisfaction and success are important to us, and we're glad to have impressed you with our service. Happy trading and enjoying the benefits of our platform!