Official SIM Unlock
website thubmnail of Official SIM Unlock

Official SIM Unlock

How would you rate Official SIM Unlock?
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GB
1 review
1 helpful vote
Follow Terry M.
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Partly on Satisfied
December 16, 2020
Updated review

It was not made clear that on making the first payment there was a second payment required, A £10 cash back was offered if a feed back was given which has not been paid. As they Charge VAT their VAT Number was not shown on their Invoice I have as them for a VAT Invoice or their VAT Number which they will not send or give out so overall the way they operate seems a bit of a Scam so I will not be using them again

Date of experience: December 16, 2020

Very easy to do
December 8, 2020
Previous review

Very easy to do

Date of experience: December 8, 2020
Netherlands
1 review
0 helpful votes
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These people are WW thieves.
Scam, scam, scam. First i paid 26 dollars and then they ask for 186 dollars for next. These people are modern scam.

Date of experience: 07 February 2024

Date of experience: February 7, 2024
GB
1 review
0 helpful votes
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Terrible company
March 23, 2021

Beware. They increase price before releasing code. If you try to cancel order they try to charge you even tho they haven't given any sort of service. Shocking service

Official SIM Unlock attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 21, 2021
GB
1 review
0 helpful votes
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Missleading
June 12, 2020
Updated review

Hoddden charge of 60 hidden charge after being made to think it would be 20 so 80 in total and with no guarantee of delivery and company refused to cancel and refund would never use these again

Official SIM Unlock attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 13, 2020

Hoddden charge of 60 quid fuming
June 12, 2020
Previous review

Hoddden charge of 60 quid fuming

Date of experience: April 7, 2020
GB
1 review
0 helpful votes
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Scammers
August 22, 2021

I'd read the reviews, which are bad to say the least, but I thought, no, I'll give it go, maybe there's just lots of negatives because maybe there's just a small amount of issues and those people who have something to complain about are more likely to leave a review than those who had a positive experience.

How wrong I was...

This site is 100% a scam. No ifs, no buts.

The prices quoted on the site are completely irrelevant, misleading, and certainly not reflective of what you will inevitably be asked to pay after you've handed over the initial amount.

For an iPhone 7 is was quoted £24.99 initially. It took 22hrs and 14mins before I received the dreaded email I'd been waiting for.
"Your phone is a very expensive device... the carrier requires this additional unlocking fee cover their potential loss of revenue".
That additional fee amounted to £52.79. I know, however, that it has been a lot more for some individuals.
This then takes an extra 1-72hrs to complete. Working days only. Because of the pandemic, you see.

So all in all the total cost of getting a (clean) iPhone 7 unlocked is actually £77.78

As a paralegal I know for sure this company have broken a number of marketing regulations, and, I would imagine, some consumer laws too.

They'll be hearing from me again soon, but not as a customer.

Date of experience: July 23, 2021
GB
1 review
10 helpful votes
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Unlocksim
April 2, 2020
Updated review

Experienceyes your service was very good and my request was dealt with as fast as possible. I would recommend your services to everybody. Not bad. Fast transaction. Thank you.

Date of experience: April 2, 2020

Experience no bad
June 12, 2020
Previous review

Experience no bad. Fast transaction.

Date of experience: March 27, 2020
Florida
1 review
0 helpful votes
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Rip Off abd cheaters
January 19, 2023

Don't ever never pay them to unlock sim they are rip off took my money after 3 days sent me an email they unable to unlcok my SIM demanded another $35. Sent them many emails they never replied.

Official SIM Unlock attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 19, 2022
Canada
1 review
2 helpful votes
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Bad
August 10, 2023

After pay 28 dollar I got a email asking for 358 more don't use this page is a scam, they should be honest with the fees!

Date of experience: July 10, 2023
GB
1 review
0 helpful votes
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Rip off
August 1, 2021

Rip off paid 23.99 and then to be told want more and won't refund just offer discount utter joke will never use them again

Date of experience: July 2, 2021
California
1 review
0 helpful votes
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I paid them $38 to unlock my iPhone X. They were incapable of doing so, but refused to give me a refund. Buyer beware!

Official SIM Unlock attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 2, 2021
GB
1 review
0 helpful votes
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Disgrace!
November 29, 2021

Takes an initial payment of £23.99, and then asks for an additional £36.99 to release the code. I would avoid at all cost.

Official SIM Unlock attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 30, 2021
Pakistan
1 review
0 helpful votes
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User Friendly unlocking process
May 7, 2024

I'm not tech savvy, but this website made it easy for me to unlock my phone. The instructions were clear, and I had my device unlocked in no time.

Date of experience: April 23, 2024
Canada
1 review
0 helpful votes
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Zero Star
December 23, 2021

They are thieves, they deceive, take money but do not unlock the phone, I advise everyone to stay away from them.

Official SIM Unlock attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 23, 2021
Qatar
1 review
0 helpful votes
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Absolute Scam
April 13, 2022

First I paid about $19... after more than 24 hours, they asked me to pay another $165 to unlock the phone.

Official SIM Unlock attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 14, 2022
Canada
1 review
1 helpful vote
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Scam
April 1, 2022

Misleading, says $35 CAD and after 24 hours they're requesting another $101 cad. Pathetic trash, enjoy my pocket change.

Official SIM Unlock attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 1, 2022
Canada
1 review
0 helpful votes
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Scam site
September 30, 2020

I was applied to unlock Galaxy S6 paid $23CAD
They are advertise to $23CAD
But I got another mail today. They say you have to pay $62CAD more. So i said i don't need to unlocked my phone and refund my money but they said NO
I feel like I've been scammed. So bad site
Thats why i dont know good stars.

Date of experience: August 27, 2020
Canada
1 review
6 helpful votes
Follow Varinder R.
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Thanks for your good service and I believe that don't go anything wrong with anyone. And the services of officesimunlock is great and valueable. Thx for team support

Date of experience: April 23, 2020

Thanks for your good service and I believe that don't...
April 16, 2020
Previous review

Thanks for your good service and I believe that don't go anything wrong with me thx

Date of experience: April 16, 2020
Pakistan
1 review
0 helpful votes
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Highly recommend
May 30, 2024

Worried at first but this SIM unlocking service exceeded my expectations. The process was quick, easy, and my phone was unlocked within minutes.

Date of experience: May 20, 2024
Pakistan
1 review
0 helpful votes
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Impressive Turnaround time
May 7, 2024

I need to unlock my phone urgently, and this website delivered with in the promised timeframe. Their efficiency and speed are commendable.

Date of experience: April 25, 2024
Canada
2 reviews
1 helpful vote
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I've been scammed
February 10, 2021

Took my $23 and ask me another $75 payment. Money never came back to my credit card. Good thing i use prepaid CC. This is a scam. Be warned.

Date of experience: January 11, 2021

Overview

Official SIM Unlock has a rating of 2.5 stars from 417 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Official SIM Unlock most frequently mention pre order, customer service and small print. Official SIM Unlock ranks 12th among Unlocked Phones sites.

service
143
value
262
shipping
234
returns
64
quality
308
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4,133 reviews