Official SIM Unlock

This company accused me of sending them a blocked device (totally untrue) and then refused me my full refund, offering me only 50% instead. They could not tell me why my phone was blocked when challenged. Do not believe their promises.

I had a phone from Simplemobile to unlock, it had been in service for 3 years, so should be unlock able, it's in my personal possession (not stolen), it's marked as active by Simplemobile. All valid criteria. Official Sim Unlock i/face to perform the unlock is simple enough, and good status tracking.

Unfortunately it reports unlockable (claims stolen, out of service or other - all wrong) and no money back options. Feels like theft to be honest, as all criteria were met, they just don't have a product that delivers, and basically take your money for no reason.

Disappointed - beware, they don't deliver, at least in my (valid unlock able) case

Charged $26, no mention of a 'final fee.' When the 'unlock was ready. I got an email with a link to a final fee of another $112 Have no idea why this process isn't made completely clear all over their website. The phone was for my husband and was fully paid. But as he switched company 4 years ago he never asked for the phone to be unlocked. We tried to give the phone to my son as he is going to college. And he was using Verizon so we asked AT&T to unlock the phone they said we need a line and must stay with them for 60 days to have the phone unlocked. So I tried this website. 1st it took one month and never heard from them. The check status teaching was showing 95% but never updated. After reaching out to them. They said we are sorry the phone is blocked and our agreement says that we are unable to refund you if it's blocked. SCAM! Stay away from this website

I paid online unlock of my cell phone service with this company. The code they provided doesn't work, then you only agree to refund partial of the payment. This has been a painful process with them. They ask continuous video record showing the fact that the code they provided doesn't work, we provided. They just refuse to refund the payment.

This is a scam company. They made me believe I am to pay only 23.99 but they sent a new bill after two days asking 70.99 again. I foolishly went ahead to pay, only for them to tell me my phone cannot be unlocked after waiting for more than 10 working days. Still I was the one that was chasing them, writing emails, sending reminders. They ended up saying it was my fault for providing a blacklisted phone and that they could only refund me 35 pounds. Who needs to unlock a clean phone anyway with third party cheats? And if the phone was blacklisted, why wasn't I notified that after the first payment of 23.99 but instead received a message saying "my phone has been released from the carrier, pay 70.99 to finish unlocking". This is a scam business guys, please do not patronize them.

Purchased an unblocking Code.
Paid €23 'Prepaid' presumed it was total amount.
Got email 24hrs later looking for another €34 to complete the unblocking process.
Still waiting for my code. So am hopeful it arrives. But just needed to voice my opinion that they are not totally upfront.

Paid close.to 100 bucks just for them to take over month then tell me it couldn't be done. Told me I would get a 50% refund and never received it. I would not recommend this company at all. Take your services somewhere else

The company charges fees of $26 and doesn't unlock the device. Instead it returns with an additional charge of $100 to complete the unlock. A total of $125. I asked for a refund but got denied. Out $26 and no unlock. Buyer beware.

Honestly way to expensive for just a sim unlock. Go get it done in a store or call your sim company get them to sort it.
Complete rip off... very unimpressed over £50 with a 20% discount and extremely slow...

I am in Canada and they charged me $26 to get the unlock code for Samsung S7 and after waiting for two days they send me another email to pay another $70 to get the code

Official SIM Unlock will steal your money
I just unlocked the same phone for only $19.87 with Cellunlocker.net see the difference... unbelievable

Is what gets me is the fact that they come up with every excuse as to why they are flat refusing to give me back my money and they did not unlock my phone they are total crooks is what they are and I for one am not losing to their bs like they think they are getting over on me they've got another thing coming because I'll never stop trying to get my money back so they'd better heed this warming your never gonna see me coming and I'm coming for official sim unlock and I'm not stopping until I get my money back because they líe çheat and steal from disabled people that can't afford to lose almost 100 dollars to them so In closing stay away from this website because they will scam you out of your hard eaned money

Looks great and tells you the charge is €23.00. Bit much but fair price for a quick service. WRONG. You will receive a email saying your order is being processed and that you will receive your unlock code in 1-24 hours. The next day you will receive a email saying your code is ready for release. Now they say that the phone is valuable and the network provider have a charge to release it. This is false as the phone is out of contract and payed for in full. I was asked to pay an additional €42.00. This was payed as my young soon was promised the phone and I thought I would get the code straight away. Not so. You will then say the process is moving on and again you will have the code between 1 and 24 hours. Then they look for a phone number and if you don't supply one it could take 10 days. Still no code. This company needs to be shut down and the people found. If anyone has information on these people please share.

The advert said that i could unlock my phone for £19 + VAT, which I thought was fair. I gave them my phone model and IME number and paid the fee. A day later I received a message saying that my phone was ready to be unlocked and I had to pay the final fee which was £38.99 + VAT, so a total of £58.98. I contacted them and basically they said I should have read the small print. If your phone is a legitimate phone don't use this company.

Easy to purchase the unlock process. Too long to actually receive the unlock. The worst thing is that you are charged £23.99 pre pay charge, and then another £43.99 for the unlock! Way too much money, wish I got it done elsewhere. Will NEVER use this company again.

Don't use this company. They scammed me and never unlocked my phone. So beware. They will charge you 26 dollars for initial download and then will ask for answer payment of 74 dollars totaling 100 dollars. My tracking has been stuck at 50 percent for almost a month now and still no response from the company.

I paid $36 on 11 Jun
later asked for another $71 as the phone would be unlocked in a few days. A week later I received a message stating that the phone would be unlocked in 48 hours.
5 days later, nothing.
I returned the phone to the vendor ( Kogan) as they had sent the unlocked phone in error for a full refund.
Official Sim Unlock refuse to refund me as the 30 day contract with them is extant.
A scam company. Do not use.