OffGamers Reviews Summary
OffGamers has a rating of 4 stars from 1,001 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OffGamers most frequently mention gift cards, fast delivery and good service. OffGamers ranks 4th among Games sites.
I'm having issues with this place I've gave them screen shots after screen shots of what they need and still I am having no help nothing they say it doesn't make the requirements but they asked for screen shots of order number and everything and still I'm out 106.00
Update: They went ahead and skipped verification after checking my payment method.
Original review:
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They sure do have some great prices but at a price... of Your privacy and valuable time.
After asking for an SMS verification, and getting your money from your bank account or debit card, they will block the transaction and request you to send them a passport, a selfie, and a picture of the card you used and even a bank statement if they feel the need for it.
I canceled my order and requested a refund, it was by far the worst experience online. I don't know why I want to "test" them, I have good history with other distributor. Horrible experience.
Thank you Mohamed for your trust with us. Please contact us if you ever need assistance.
The respond on the order is so quick and customer service is so helpful and quick and it is better...
Thank you for your 5-star rating!
Thank you only legit place I can buy from the US using a UK account. Thank you very much! Will buy again!
Hi Debra,
Thank you for your time to review our website. Have a great day ahead!
For new users like me must wait for id verification but is fast and deliver my code. Support answer fast to my qustions. Thanks
Hi Daniele,
Yes! You always can contact us via email or live chat for any assistance.
I purchased 2 Eshop cards and I did not receive them because it said the order was unsuccessful, but the payment has came out of my bank account.
Hi Toby,
Kindly send us an email to support@offgamers.com for further checking.
Honestly I've been looking for the longest to get this psn jp card I was happier then ever honestly (:
I am totally not happy with my purchase today and not the help they offered.
I can't redeem the iTunes I purchased
This is $100 lost today.
They suggest I change the browser.
What browser? I redeem directly in iTunes app
Hi Sanaa,
Kindly send us an email to support@offgamers.com regarding your issue for further checking.
THEY HAVE GOOD SERVICE BUT THE VERIFY THING TAKING AFTER I ALREADY ORDERED LIKE 100 TIME AND PLATINUM PLUS.
Hi Abdulla,
We apologise for any inconvenience you encountered while shopping with us. The verification you mentioned is un-avoidable as this is part of our verification process. We do hope the verification will be easier in the future. Thank you for your patience and support towards us.
That was a quick transaction and this time I had to make a smaller verification. The people in support service are always excellent and willing to help. Offgamers also rewarded me by turning my account to gold.
TLDR: delayed verification due to very mediocre built-in picture scanning software
My friends all recommended me to use OffGamers, because they had the best rates, but they warned in advance of a long/delayed/frustrating verification process... I didn't think it would be that bad, so i gave it a shot.
I understand verifying the buyers' identity in case of fraud, but the built in software is complete trash. Why isn't there an option to upload photos, or a button to take the picture manually? Since the scanner automatically takes the picture, it comes out blurry or undesirable. Then due to security reasons, we cannot directly attach driver's licence to the email correspondence, which is understandable and good business practice, but further delays the verification procedure. But for a business catered towards gamers... I'm sure you know some transactions in game are time sensitive.
Fix your verification software or you're losing business to competitors.
Hi Master,
In regards to your order, due to the recent changes in security policies by the authorities and our interest to adhere to the anti-money laundering (AML) laws, this measure is in place to ensure compliance with the new requirements. AML regulations require companies to complete due-diligence procedures to ensure they are not aiding in money laundering activities or financial crimes. Verification is necessary so we can minimise fraud and also to prevent the creation and use of fraudulent accounts.
Our AML policies, procedures and internal controls are designed to ensure compliance with applicable regulatory and legislation framework and will be reviewed and updated on a regular basis to ensure appropriate policies, procedures and internal controls are in place to account for both changes in regulations and changes in our business.
We appreciate your patience and understanding on this matter.
Number one in everything, best pricing and multiple payment options, keep going guys you are the best
I love this website, It is legit! I really was skeptical at first but then as soon as I received my emails and went back on my account, my gift card code was ready, I used it and it worked. IMPRESSIVE!
They were required to provide ID, and I provided ID, but I couldn't get the code I purchased. Poor customer support. I don't want to use this site again.
I exchanged e-mails for two days, but during that time I felt terrible.
Hi Hurope,
We sincerely apologise for any inconvenience you have encountered while shopping with us. In regards to your issue, please do provide us the order number so that we could look into the issue.
You may email us at support@offgamers, com or provide us the ticket number if you have already email us.
Code did not work, my transfer this to my cousin and she was so angry! Will never use this service again! I will stick to expensive giftcards and Gamecards website.
Hi GIFTCARDS,
We would appreciate if you can send an email to support@offgamers.com, including the code error screenshot. Our support team will check on the issue with the CDK management and reply back to you as soon as we have the updates.
We thank you for your patience and apologized for any inconveniences caused.
Bad service they take the money and don't give you anything.
I bought UC for PUBG mobile (worth 100$) didnt get $#*! now I'm trying to cancel
DONT USE THIS SITE
Hi Salim,
We sincerely apologise for any inconvenience you have encountered while shopping with us. In regards to your issue, please do provide us the order number so that we could look into the issue.
You may email us at support@offgamers, com or provide us the ticket number if you have already email us.
First timers will have to wait for their verification. Once that's done your codes will be delivered instantly! See for yourself my purchase history are months and years apart. Once again ONCE you are verified purchasing again is VERY FAST.
Safe, Fast (for verified) and Cheap! Recommended 10/10.
I PURSHASED IN APRIL A US ITUNES AND I RECEIVED IT IMMEDIATELY WITH GREAT SERVICE
TODAY I PURSHASED ANOTHER UK ONE.
THEY TOOK MY PAYMENT AND RECEIVED INVOICE
THEN THEY KEPT ASKING ME TO UPDATE MY PHONE WHICH I DID
THEN THEY REQUESTED A PHOTO OF ME
SO I REFUSED
SO THEN I ASKED FOR REFUND
THE REFUND TAKES 14 DAYS
SCAMMERS AND LIARS
DO NOT USE THEM
Hi Ismat,
We apologise for any inconvenience you faced while shopping with us. As purchase accumulate on an account, we sometimes require a more solid form of means to verify all the necessary details from our end. Although it's tedious, due to recent changes in security policies by the authorities and banks, we are forced to apply this verification process in compliance with the new changes and requirements. We understand that this might be a hassle, but this verification process is intended to minimize fraud so we can protect our customers such as yourself.
As for the refund, we are only able to void the payment when we cancelled the order. We can only suggest you to contact the Bank/Card issuer for further information on the refund status. Usually it should take a maximum of 14 business days for card issuers/bank to reverse the funds into an account.
We appreciate your feedback and hope that we can do better in the future for our customers. Kindly contact us at support@offgamers.com if you have any questions or need further assistance.
From the business
Welcome to OffGamers - Your Trusted Destination for Digital Products and Services!
At OffGamers, we are on a mission to provide a trusted platform for authentic purchases, ensuring transparency and a seamless experience for all your digital needs. Our vision is to be the go-to destination where users of all ages and interests can conveniently access a broad array of digital products and services through trusted official channel.
Whether you're a passionate gamer, a digital enthusiast, or someone in need of software solutions, OffGamers is here to cater to your needs.
Our core values guide everything we do:
- Authenticity: We guarantee the authenticity and legitimacy of all products and services offered on our platform. You can trust that every purchase you make through OffGamers is genuine and reliable.
- Integrity: We uphold transparency, reliability, and flexibility in every interaction. Our commitment to integrity ensures that our users trust us to deliver on our promises and provide them with a satisfying experience.
- Reliability: We prioritize delivering secure transactions, prompt customer support, and authentic products. Our goal is to ensure that gamers worldwide can confidently indulge in their gaming pursuits hassle-free, knowing that OffGamers has their back.
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Hey there.
We sincerely apologize for any inconvenience you have encountered while shopping with us and this is no way what we intended in the first place. Kindly email us at support@offgamers.com for us to assist you further.
Thank you and have a great day!