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OffGamersReviews 1,001

4.0
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OffGamers Reviews Summary

OffGamers has a rating of 4 stars from 1,001 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OffGamers most frequently mention gift cards, fast delivery and good service. OffGamers ranks 4th among Games sites.

service
88
value
83
shipping
73
returns
61
quality
76
This company does not typically respond to reviews
AE
1 review
0 helpful votes
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I don't think it can get any better. It was fast, accurate and amazing. I have never bought any itunes card with this price and speed of delivery ever

Date of experience: October 20, 2020
James W. OffGamers Rep
over a year old

Hey Mohamed,

Thank you very much for your review and 5 star rating! We are very happy to hear that you had a great experience using our online store. We do strive to ensure that we are constantly improving our service as well as our product line up. We do hope to see you again soon over the many months and years to come. Thank you for your patronage!

Serbia
1 review
0 helpful votes
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Super
October 20, 2020

Best support team ever, fast responds, always there to help, and for products there is no need to speek.

Date of experience: October 19, 2020
James W. OffGamers Rep
over a year old

Hello Luka!

Thank you so much for your 5 stars review. We truly appreciate it and we are glad to hear that you've had a smooth experience while making purchasing with us.

We look forward to your continuous support with OffGamers. Do drop us an email at support@offgamers.com should you require any further assistance.

Have a great day!

Georgia
1 review
0 helpful votes
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Off gamers is the best
October 19, 2020

The number one games site
It is the best game site I ever used, Orders are completed within 3 minutes and customers service is very fast and helpful

Date of experience: October 18, 2020
James W. OffGamers Rep
over a year old

Hi Mohammad,

Thank you for your review and 5-star rating! We are glad to hear that you had a great experience with our services and we do hope to keep on improving our processes to ensure that we do keep up to your expectations. Hope to see you again as our valued customer over the coming months and years to come!

Ecuador
1 review
0 helpful votes
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Perfecto
October 17, 2020

En mi casi no existió ningún tipo de problema, todo bien fue de una forma simple y fácil, yo de mi parte lo recomiendo.

Date of experience: October 17, 2020
James W. OffGamers Rep
over a year old

Hello there.

Thank you so much for taking the time to leave a review and your 5 Stars rating of us! We are glad we are able to extend an excellent level of service to you. Looking forward to doing business with you again soon!

Malaysia
1 review
0 helpful votes
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I bought a *******yen iTunes Giftcard, and what I got was a redeemed code. So I asked them for a refund, not in store credit cause I will not buy from them again, when it was clearly their system fault. Yet they refund me in store credit. They told me to rest assured as I ask them for refund not in store credit.

I am very impressed for their action. WOWWWW

Currently resolving the issues now, hopefully I can get a good news.
Date of experience: October 17, 2020
James W. OffGamers Rep
over a year old

Our team has already sent you a response via the Ticket ID: 483321 regarding this matter and the refund of your payment and it may take 3 - 5 working days/business days.

Maldives
1 review
0 helpful votes
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Difficult Verification
October 14, 2020

Had to take photo many times, failing a lot of the time. Too bad you need photo. Code Worked. Experience not so good.

Date of experience: October 14, 2020
James W. OffGamers Rep
over a year old

Hi Fathimath,

We are sorry to hear that you have a less than stellar experience with taking your picture to complete the verification. Kindly do provide us your order number or email address so we may check on your account details so we may investigate the matter.

Alternatively, you may also contact us via support@offgamers.com should you require further assistance as well.

Philippines
1 review
0 helpful votes
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Dont worry about buying at them, if your transaction with them is on hold or pending they will help you out immediately. If you want a refund they'll do it the same day, all keys are working and fast delivery like a hot rod!

Date of experience: October 7, 2020
James W. OffGamers Rep
over a year old

Hi Miguel,

Thank you for your review and 5 Star rating. We are happy to hear that you have a good impression of us, we do strive to ensure that we are constantly improving our service. We are always happy to assist and help our customers should they require our assistance.

Kuwait
1 review
0 helpful votes
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Good
October 8, 2020

Thinka Good business? (optional)
I certify that this review is based on my own experience and that I am in no way affiliated with this business, and have not been offered any incentive or payment from the business to write this review. I agree to Sitejabber's Terms & Conditions, including to not write false reviews, which is in many cases against

Date of experience: October 7, 2020
James W. OffGamers Rep
over a year old

Hey Fasil,

Thank you for your review and rating! We do appreciate that you had a good impression of us, we are humbled. If you do need any assistance or have any inquiries regarding our online store, please do not hesitate to contact us. We would be happy to help.

Kenya
1 review
0 helpful votes
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THE BEST MOST TRUSTED
October 8, 2020

I live in Africa so buying from the playstation store with a debit card from my country was a hustle. Thanks to this site which is very reliable for me for the last 2 years now am able to buy games and services from the playstation store eaisly.

Date of experience: October 7, 2020
James W. OffGamers Rep
over a year old

Hi there.

Thank you so much for the kind comment and for taking the time to leave such a wonderful review. We are glad that we manage to extend a consistent level of excellent service to you for these past 2 years. Looking forward to many more years to come!

Wishing you the best of health during these trying times and stay safe. Cheers.

BA
1 review
1 helpful vote
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SUPERB
October 5, 2020

One year buying on this site everything on time.
Im so gutted to do bussiness with offgamers.
Thanks a lot.

Date of experience: October 3, 2020
James W. OffGamers Rep
over a year old

Hey Denis,

Thank you for your rating! But if you require any assistance from us, please do not hesitate to contact us as we would genuinely like to assist you if you do have any inquiries via our support email. Looking forward to hearing from you!

Ireland
1 review
0 helpful votes
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Completely legit
October 2, 2020

At first, I didn't think the websites kyc would work, took about 5 mins altogether and worked perfectly. Had my game card within 10 mins.

Date of experience: October 1, 2020
James W. OffGamers Rep
over a year old

Hi Sean,

Thank you for reviewing us. We are glad that you are satisfied with our checkout/delivery turnaround time. Hope to please you in your overall buying experience as well. :)

Philippines
1 review
0 helpful votes
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Account Verified By Email Support
October 2, 2020
Updated review

Update:
A day after I wrote a 1-star review, I sent an email to support as the rep suggested. I am happy to report that they verified my account manually. I didn't have to submit additional documents anymore.

Thank you for the assistance. I'll change my rating from 1 to 3. I still feel like I did not deserve to go through this ordeal.

Date of experience: October 1, 2020
James W. OffGamers Rep
over a year old

Hi Gabriel V.

We do understand that it is a hassle to undergo the entire verification process, but this is our own method of due diligence as we are dealing with transactions online. Therefore the security measures in place while are not perfect, we do mean well for our customers as a safety measure and precaution against fraud or unauthorized payments.

But we are happy that you have brought this to our attention so we may further improve upon our process for verification. We do sincerely apologize for the less than stellar experience. But we do believe in continuous improvement and we do want to strive better to provide exceptional experiences to our customers.

Thank you.


KYC Verification Woes
September 30, 2020
Previous review

I've been buying from Offgamers since 2015. My user status is currently Gold. This recent KYC verification has really pissed me off.

I've sent the selfie photo that they asked from my mobile phone 3 times. Upload from my mobile device stated that it was successful, but their web panel stated otherwise.

Live chat did not even offer me an alternative to verify my account even if I asked several times. I refused to do the selfie verification anymore.

It has been a good run, but I won't be coming back anytime soon. You've lost one customer in me.

Date of experience: September 30, 2020
Morocco
1 review
0 helpful votes
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Great Service
September 30, 2020

As soon as I placed my order I got the code and it's working... Great prices too.
Would buy again!

Date of experience: September 30, 2020
James W. OffGamers Rep
over a year old

Hi Ayoub,

Thank you for your feedback and we will keep our best quality in terms of services/product price and attend to our customer needs.

Looking forward to having you as one of our valued customers for many years to come. :)

Spain
1 review
1 helpful vote
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Fast & secure
September 30, 2020

Fast & secure, bought 2 times, fair prices, it's all good, not gonna lie but turkey gift cards are a little overprices, overall perfect experience.

Date of experience: September 29, 2020
James W. OffGamers Rep
over a year old

Hi David,

We would like to thank you for your continued support. We look forward to serving you for many years to come. Have a great day ahead!

Wisconsin
1 review
0 helpful votes
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Website is $#*!
September 28, 2020

I ordered a $100 gift card through here and didnt use it then asked for a refund and they refuse to give me my money back.

Date of experience: September 28, 2020
James W. OffGamers Rep
over a year old

Hi Patrick,

Regarding your refund request. Kindly refer to the link below for more information:

https://support.offgamers.com/support/solutions/articles/3000026448

We apologise for any inconvenience caused. If you need further assistance, kindly contact our Support via email or live chat. Thank you.

Malaysia
2 reviews
1 helpful vote
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Great Site
September 23, 2020

It just the first time verification take some time. Comes to think on it, more security not a too bad thing too, since nowadays there are too many scamming case. But just, make it a little bit faster will be much appreciate :)

Date of experience: September 22, 2020
James W. OffGamers Rep
over a year old

Hi Bee,

Thank you for your time to give us a great review! We do appreciate your enthusiasm and support and hope that you will be with us for the long run.

Italy
2 reviews
5 helpful votes
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Fast and EZ
September 22, 2020

After the payment i just waited 5 minutes and then i received the code, everything was fine, i will buy more from them

Date of experience: September 21, 2020
James W. OffGamers Rep
over a year old

Thank you Alessio for your feedback!

Honduras
1 review
0 helpful votes
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Excelent and fast
September 17, 2020

Code was fast and secure af, they really aced it!
100% recommended, it's just the first purchase that takes a little while, after that it goes extremely fast with the codes

Date of experience: September 17, 2020
James W. OffGamers Rep
over a year old

Thank you for your review. Really appreciate and we hope you enjoy your shopping experience with us!

New Jersey
1 review
1 helpful vote
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Terrible payment confirm
September 17, 2020

Terrible payment confirmation. I paid via paypal, it still waiting for verifying since 24 hour, not for this one, this one is ok. I purchased $10 it was paid right way, but $50 still waiting, I need $100 more, how long am I going to wait, I don t know. What happend when I cancel? Can I get my refund? I am not sure

Date of experience: September 16, 2020
James W. OffGamers Rep
over a year old

Hi Orhan K,

We sincerely apologise for any inconvenience you have encountered while shopping with us. Due to the recent changes in security policies by the authorities and our interest to adhere to the anti-money laundering (AML) laws, the verification is necessary so we can minimise fraud and also to prevent the creation and use of fraudulent accounts.

We have checked and confirmed that your order already been delivered as well. We hope in the future we able to improve on the process and cut down the verification time to provide a better service experience.

Please do contact us at support@offgamers.com if you have any questions or need further assistance. Once again, we would like to apologise for any inconvenience caused.

Nigeria
1 review
0 helpful votes
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The Best of the best
September 15, 2020

Been looking forward to buying PS Plus card but couldn't cause am in a different country but this made it so easier and cheaper.

Date of experience: September 14, 2020
James W. OffGamers Rep
over a year old

Thank you for your review in Site Jabber. We hope you will enjoy our service in the long haul :)

From the business

Welcome to OffGamers - Your Trusted Destination for Digital Products and Services!

At OffGamers, we are on a mission to provide a trusted platform for authentic purchases, ensuring transparency and a seamless experience for all your digital needs. Our vision is to be the go-to destination where users of all ages and interests can conveniently access a broad array of digital products and services through trusted official channel.

Whether you're a passionate gamer, a digital enthusiast, or someone in need of software solutions, OffGamers is here to cater to your needs.

Our core values guide everything we do:
- Authenticity: We guarantee the authenticity and legitimacy of all products and services offered on our platform. You can trust that every purchase you make through OffGamers is genuine and reliable.
- Integrity: We uphold transparency, reliability, and flexibility in every interaction. Our commitment to integrity ensures that our users trust us to deliver on our promises and provide them with a satisfying experience.
- Reliability: We prioritize delivering secure transactions, prompt customer support, and authentic products. Our goal is to ensure that gamers worldwide can confidently indulge in their gaming pursuits hassle-free, knowing that OffGamers has their back.


offgamers.com
Founded in 2004