On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
OffGamers has a rating of 4 stars from 1,001 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OffGamers most frequently mention gift cards, fast delivery and good service. OffGamers ranks 4th among Games sites.
We monitor reviews for authenticity
They charged me right away in the believe I get my Neosurf card in 30 minutes. After 24 hours they cancelled it and said I get my money in 2 weeks back. I still have not received my money. The customer service is poor and rude. It's all fake. This excellent reviews are faked by them. Don't use their service
ı wanted to buy a ******* ıdr psn card it said it was on stock ı was buying it as a gift first ı bought it said 15 minutes then ı refreshed the page and it said 48 hours to confirm and then my payment was confirmed but the card was out of stock ım waiting for 3 days and there is nothingwhen ı made a ticket they answer like robots do not buy from there now ı want a refund and it will take 14 working days they say
Excellent flexibility in online purchasing where I was able multiple times to acquire US iTunes cards less than market price for years
Offgamers liked a lot the services. Thank you offgamers. The process of purchase is very quick, easy and helpful
I tried to buy two xbox gift cars the first one went through fine, but when i came to look at the code it was not there, then the second one would not go through because they was having payment issues, so i canceled and got a refund, not a full refund mind you!.
I tries to get the second one but then would not accept paypal because i had to send a photo of me with my ID and a photo of my bank card how cheeky is that!
Do not trust these people they will steal your money!
I believe I had purchased an instant PSN card. The payment process was successful as it was verified by my bank. In this case Barclays Bank. The site stated payment received, my Bank deducted the funds and I then received an email. Rough wording but attached are screen shots. With regret we are Niall verifying your transaction. But don't worry the relevant team has been notified. On the site it states this is between 5 -30 mins. After 20 mins I emailed and received what I can only considered the start to an elaborate scam of some sort. Either they don't have the product or worse never will have the product. The email stated the team that verified are not in? I was then told they would be in 9-10 hours? This is an online instant site which used a secure encrypted payment site which my bank authorised the transaction and now are hold my sons psn card to a verifying ransom. I was then told if I can't waot then I could cancell. I was then told that a refund would take 14 days. I ask what would a online gaming site look at in verifying a transaction that my bank has verified as legitimate? I have since purchased through another site and received the instant product instantly. My advice on this disgusting site is avoid.
Hi Shane,
We pledge for your understanding that, sometimes our customers are required to go through our internal verification flow so we can verify all the necessary details from our end. Our verification flow, that we have built and refined over the years, help us by acting as a fraud detergent, allowing us to minimize any security risk that is quite common in recent years when it comes to online purchasing. The security measures that we have in place not only protects us but also our customers as well and we are proud of it.
Additionally, we also like to clarify that the verification process actually covers from the beginning after any new users have registered on our website. However, it is likely that we will have to verify the payment that we are receiving as well, based on the information that our system obtained from any of our supported payment options. We can only run certain checks after our customer places order so we can compare the information submitted by the payment processors against our database. We appreciate your understanding regarding this matter.
As for the payment refund, kindly be informed that the money is being held by the payment gateway (Adyen) before it's released to us if the order verification is successful. If the verification from our side is failed or our customer requested to cancel the order, we will cancel the order and will inform payment gateway to release back the money back to our customer's credit card and the process will take within 14 working days. This is one of the procedures set by the payment gateway to all of credit card users and it's beyond our control.
We appreciate your understanding regarding this matter and we do apologize for any inconvenience caused.
Hope this clarifies some of the questions that you have about us. Feel free to contact us via email if you have any further questions.
Thank you
Good price, just that little bit faster delivery needed!
In fact, the process of verification takes too long.
I hope that the next purchase process will be faster
Amazon gift vouchers are a great idea when you don't know what kind of gift to buy. Suits all ages. Asisisnio xxxxx ******* nono
Everything was good I enjoyed the service I got. I was a little nervous when it comes to purchasing online but it was better than I thought
Ok. It was a very easy and fast transaction.
Hope that what I bought is arriving soon to my email adress.
To give money and to my friends to give a business and to give a clothes and many things a give top up
Wtf. Too long to respon. Anyone get this problem too? Or anyone get invalid code.
Djcjcjfjjsksjcjkss $#*!kkk
Nog nooit uitgetest dit is de eerste keer
Ik zal zien voor in de toekomst en als het een snelle servies is kom ik wat vaker een kijkle nemen
Waste of money and time. I bought this then they gave me an invalid code. And the customer service is taking so long to investigate.
It's fluid and easy to use. The multiple options of payment is second to none. Services also provided are sizeable.
I have purchased PSN gift cards through OffGamers multiple times in the past year or two for a friend who lives in Australia. This was the only way for me to gift him PSN cards from the US, which is stupid but until they change that, I'll continue purchasing through here. Verification of payment takes a few minutes after which your codes are available for download.
I bought one and the code was apparently invalid, I've read other reviews saying other users have had the same problem. I'm buying another one now, fingers crossed it'll work.
Was a scam i did purchased 2 - iTunes gift cards worth of $218:00 after i did finish the purchase, waited to get the recipe 0r the order confirmation # it shows nothing.
Was no email sent, the amount was taken from my bank account. 2 day's and i still waiting for email teling what happened. So it's a scam. Of Gamer scam me and stole my money.
Answer: Hi Владимир А., We are sorry to hear there is an issue with the codes, we would promptly suggest you do contact us immediately via support@offgamers.com directly via email and do provide us with the order number affected so we could help you with this issue.
Answer: Hi Nicole, You may check your OffGamers account to view your purchased code.
Answer: Hi Allen, Usually for your first purchase, it will take slightly longer, between 30 minutes to 1 hour. Your subsequent purchase will usually take 10 to 15 minutes.
Answer: Hi Ahmer, Your purchase will be delivered to your OffGamers account.
Answer: Hi Chevy B, If you are referring to the codes that were delivered to your account for redemption, it is unadvisable to share with 3rd party sites/unknown 3rd parties unless you really trust the person that you are sharing with as we are unable to further assist you if the codes were found to be invalid/used by a 3rd party instead of your own personal use. For the access to banking information, this has nothing to do with it. If you have further questions, you may contact us back via email at support@offgamers.com for further assistance.
Answer: Hello Samsel N, Upon successful verification process, the code will be delivered to your OffGamers account. You will be able to view the code once you login to your account, under your view order history page. Alternatively, you may click the link below: https://support.offgamers.com/a/solutions/articles/3000031132?portalId=74411 However, please send us an email at support@offgamers.com with your order number in order for us to check your order status. Thank you.
Answer: Hi Richard, Kindly contact us via email at support@offgamers.com for further checking. Thank you
Answer: Hi Malthe V, We are sorry to inform you that the US eshop only redeemable to US Region account. It's not transferable to another region. Thank you
Answer: Hi jhontan q., We would need more information regarding your inquiry, especially if you had made your purchase with us. We would urge you to contact us immediately via support@offgamers.com so we could help you if you do require any clarification.
Welcome to OffGamers - Your Trusted Destination for Digital Products and Services!
At OffGamers, we are on a mission to provide a trusted platform for authentic purchases, ensuring transparency and a seamless experience for all your digital needs. Our vision is to be the go-to destination where users of all ages and interests can conveniently access a broad array of digital products and services through trusted official channel.
Whether you're a passionate gamer, a digital enthusiast, or someone in need of software solutions, OffGamers is here to cater to your needs.
Our core values guide everything we do:
- Authenticity: We guarantee the authenticity and legitimacy of all products and services offered on our platform. You can trust that every purchase you make through OffGamers is genuine and reliable.
- Integrity: We uphold transparency, reliability, and flexibility in every interaction. Our commitment to integrity ensures that our users trust us to deliver on our promises and pro...
Hi David,
We are sorry we are unable to proceed with your purchase as there was numerous risk indication based on the information that we received from various sources, which had led to our system to flag your purchase for further verification. Of course, we respect that you do not wish to undergo our verification procedure, which is usually for one time and we have honored your request to cancel your purchase accordingly and refund your payment back to your PayPal account.
Should you wish to bypass our verification process, you may want to consider other cash payment option, such as Western Union, Wire Transfer etc. We apologize for the inconveniences caused.
Thank you