Overview
Octa has a rating of 4.6 stars from 403 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Octa most frequently mention trading platform, customer service and fast deposit. Octa ranks 2nd among Currency Trading sites.
It is a easy and fast claiming experience. Will do so again. Thank you.
Octafx is an excellent trading platform that simplifies the trading process, making it accessible for both beginners and experienced traders. The interface is incredibly user-friendly and straightforward. I truly appreciate Octafx.
Additionally, they provide a fantastic bonus system that helps mitigate the risk of losing money. I highly recommend Octafx to everyone.
Dear Ngozi,
Thank you for your glowing review! We're thrilled to hear that you're enjoying the Octa platform and finding it accessible and user-friendly. Making trading easier for everyone, whether you're just starting or have experience, is at the core of what we do. It's fantastic to know that our bonus system also provides you with added support for risk management.
You can also join our Invite a Friend program, where you can earn commissions when your friends start their trading activity with Octa. To keep up with our most recent news and promotions, feel free to join our social media platform. You can get in touch with us via live chat or email at support@octafx.com if you have any additional questions. We are always available to help you.
I have been with octafx for a couple of years now. All I can say is that it has been absolutely fantastic. I love that the withdrawal and deposits are almost instant so you can be up and trading in no time. There's also trade to win where we could redeem prizes from the lots that we've accumulated. The best part is that the points don't expire.
Dear Muhammad Farrid,
Thank you for your glowing review and for being a loyal client of Octa for the past few years. We are thrilled to hear that your experience with us has been fantastic.
At Octa, we prioritise efficiency and convenience in our financial transactions, so it's wonderful to know that you appreciate the almost instant withdrawals and deposits. We understand how important it is for traders to be able to start trading without delay.
We are also delighted that you enjoy our Trade to Win program, where you can redeem prizes from the lots you've accumulated. Your enthusiasm for the fact that the points don't expire is exactly what we hoped for when designing this feature. Please enjoy the feature as we keep on improving the options available to redeem the points.
If you ever have any questions or need assistance, please don't hesitate to contact our customer support team at support@octafx.com. We are here to ensure you continue to have an excellent trading experience with us.
Kind regards,
Octa Rep.
The knowledge that this company had mislead me was really painful. They utilized dishonest means to steal all of my money. For months, I tried unsuccessfully to recoup my losses. Unfortunately, their customer care never responded to my multiple emails. I made the right decision by contacting S I M O N C H * C O M to help me reclaim my money from these unethical guys. Give them a try.
User friendly interface = it's easy to navigate and understand even for a beginner like me and I love the fast execution...Good customer support and low fees.
They also have variety of asset to trade. Most importantly 50% bonus is assured when you make deposit.
I would like the interface to have zoom icon [- +]
Dear Ogunbodede!
We want to express our sincere gratitude for your loyalty over the past two years. It's fantastic to hear that your trading experience with Octa has been smooth and reliable. Your continued trust in our services means a lot to us.
We're especially pleased that you've found our customer support responsive and that our deposit and withdrawal processes are fast and efficient. At Octa, we're committed to maintaining this high level of service to ensure that your trading experience remains top-notch.
Stay updated on our latest news and promotions by joining our social media platforms. If you have any further questions, feel free to reach out to us via live chat or email at support@octafx.com. We're here to assist you every step of the way.
Kind regards,
Octa Rep.
I have been using them for more then 3 years, good pairs and good slippage overall. Major pairs are great but crypto and minor pairs are a bit problematic during high volatility. Over all good experience. Good options for depositing and withdrawal specially usdt.
Dear Junaid!
Thank you for your continued trust and for sharing your experience with us over the past three years. We are pleased to hear that you find our platform to have good pairs, good slippage, and excellent options for depositing and withdrawals, especially with USDT.
We understand your concerns about the performance of crypto and minor pairs during high volatility. Your feedback is invaluable, and we are continuously working to improve our services to ensure a seamless trading experience across all instruments.
We appreciate your positive comments and your constructive feedback. If you have any specific issues or further suggestions, please do not hesitate to reach out. We are here to assist you and ensure your satisfaction.
Thank you once again for your support.
Kind regard,
Octa Rep.
I've been a client with octafx for 10 + years & can tell you that there accuracy & platform speed for opening & closing trades is Excellent, they have almost zero slippage. There product values such as Silver pricing or Gold pricing is very accurate compared with other platforms,Octafx for depositing & withdrawals are amazing with unlimited amounts of same day deposits & withdrawals. These guys rate 5 stars with me cause they are the Real Deal.Customer Service response times are very fast & will answer all questions.
Dear Joseph,
Thank you for your amazing feedback and for being a loyal client with Octa for over 10 years. We are thrilled to hear that you find our platform's speed for opening and closing trades excellent and appreciate our accurate product values for silver and gold user status compared to other platforms.
It's fantastic to know that our deposit and withdrawal processes meet your expectations with same-day transactions. We're also glad our customer service response times have been satisfactory and that our team has been able to answer all your questions promptly.
We constantly strive to provide the best possible experience for our clients, and your kind words reaffirm our efforts. If you have any suggestions on how we can further enhance our platform or services, please feel free to share them with us. Your feedback helps us align our services with your needs.
Please reach out to us at support@octafx.com with any specific suggestions, concerns, or feedback. We are always here to listen and make the necessary changes to meet your expectations. We look forward to continuing to serve you and ensure you have the best trading experience possible.
Kind regards,
Octa Rep.
Customer care is always amazing. Deposits and withdrawals are processed quickly and the birthday gifts are awesome.
Dear Terseer!
Thank you so much for your incredibly kind words! We are absolutely thrilled to hear that you've had such a positive experience with our customer care team. It brings us great joy to know that our deposit and withdrawal processes have met your expectations and provided you with a seamless experience. Additionally, we are delighted to learn that you enjoyed the birthday gifts we provided! Your satisfaction is very important to us.
If there's anything else we can do to assist you or if you have suggestions on how we can improve your trading experience, please don't hesitate to contact us at support@octafx.com. We're here to help!
Kind regards,
Octa Rep.
Whenever I withdrawn my money from octa, It didn't take more than 7 minutes.
The app is very good all the options are the best, the support team responses everyone in a short time than you expect.
It has suitable spreads, at all I haven't noticed any mistake or shortcoming in
( octa fx)
Dear Muzamil,
Thank you so much for taking the time to share your positive experience with Octa! We are delighted that you found our app efficient and user-friendly and that the Customer Support team has met your expectations with prompt responses.
We are committed to providing the best possible trading experience, and we greatly appreciate your feedback regarding our quick withdrawal process, suitable spreads, and overall functionality. It's always rewarding to know that our valued clients recognize our efforts to deliver top-notch services.
If you ever have any questions or need any more help, please do not hesitate to contact us. We are here to support you and ensure your continued satisfaction with Octa.
Thank you once again for your kind words and for choosing OctaFX as your trading partner.
Kind regards,
Octa Rep.
I join octafx approximately 5 years before in 5 years I never face any problem during deposit.withdrawal in trading every thing is best I will give 10/10 marks to octafx for his services commitment and honesty.i hope very soon we want see octafx on mt4 or mt5
Dear Muhammad,
Thank you for sharing your experience with Octa over the past five years. We are thrilled to hear that you have not faced any problems with deposits, withdrawals, or trading during this time. Your perfect rating of 10/10 for our services, commitment, and honesty is greatly appreciated in your review.
At Octa, we are committed to providing the best possible trading experience for our clients. Your feedback is a testament to our dedication and motivates us to continually improve our services.
Regarding your interest in seeing Octa on MT4 or MT5, we understand the importance of offering diverse and advanced trading platforms. However, our accounts can be used on both MT4 and MT5. Unfortunately, MT4 and MT5 do not offer their services in Pakistan. We request you to open the Octa account and trade with us.
If you have any further comments or need assistance, please do not hesitate to contact our customer support team at support@octafx.com. We are always here to help.
Kind regards,
Octa Rep.
They usually manipulate the price, lock people asset and lock withdrawal operation for a long time and you keep investing and not able to withdraw I got them report and with the help of Galway-re(lian)ce I got my funds back with profits.
Easy to use and hopefully the delivery will also be quick.
Dear Olubukayo,
Thank you for taking the time to rate and provide feedback for the Octa Trading platform. We are glad that you are able to utilize the 'Trade and Win' offer and claim the gifts with your accumulated prize lots. We aim to ensure that the delivery is just as smooth and quick and are committed to providing outstanding services and ensuring our clients access a wide range of benefits and opportunities.
We also would like to invite you to participate in our Invite a Friend program, where you can earn commissions for every lot your friends trade. Should you have any further inquiries or require assistance, please don't hesitate to contact us via live chat or by emailing support@octafx.com (mailto:support@octafx.com). Our team is available to assist you at any time.
Kind regards,
Octa Rep.
Excellent gift offer to encourage clients. Such offers would be highly appreciated in future too. OctaFx is a trustworthy broker who can be recommended without any doubt.
Dear Tariq,
Thank you so much for your kind words! We're thrilled to hear that you enjoyed the gift from our Trade and Win feature and that you found it a valuable incentive. At Octa, we're always looking for ways to appreciate and reward our clients, so it's wonderful to know these efforts are appreciated.
We're committed to continuing to offer exciting rewards and features in the future to enhance your trading experience. Your trust in us as a reliable broker means the world, and we're honoured by your recommendation.
If you have any suggestions or ideas for future offers, please don't hesitate to share them with us at support@octafx.com. We're here to ensure that your experience with Octa remains exceptional.
We look forward to serving you for many more years to come!
Kind regards,
Octa Rep.
Include more relevant items to increase our choice of gifts. You can conduct a survey for people to suggest more items. Thank you
Dear Oluwafemi,
Thank you for sharing your thoughtful suggestion with us. We truly appreciate your feedback about expanding our selection of gifts and conducting a survey to gather ideas from our community. It's a great idea, and we'll ensure that your suggestion will be forwarded to the relevant team for consideration as part of our future improvement plans.
Should you have any additional suggestions or specific gift ideas, please feel free to share them with us at support@octafx.com or through our live chat. Your feedback plays a key role in helping us improve and deliver the best possible experience.
Kind regards,
Octa Rep.
Fast Deposit & withdrawals, With 24/7 Customer care for any query easy and flexible platform for growing financially love it!
Dear Saqib,
Thank you for taking the time to share your positive experience with Octa! We're thrilled to hear that you're enjoying our fast deposit and withdrawal processes, 24/7 customer care, and the flexibility of our platform.
At Octa, we're dedicated to providing a seamless trading experience to help you achieve your financial goals. Knowing that you love the platform motivates us to continue improving and delivering the best possible services to our valued clients.
If you have any questions or need assistance, please don't hesitate to reach out to us via live chat or email. We're always available to assist you.
Kind regards,
Octa Rep.
Great...! I enjoyed myself while shopping. I hope to get my items on time and fast as well.
Thanks so much.
Dear Richard,
Thank you so much for your kind feedback! We're thrilled to hear that you enjoyed using our Trade and Win feature to place your order with Octa. Rest assured, we're working diligently to ensure that your items arrive on time and as quickly as possible.
If you have any further questions or need any assistance, feel free to reach out to us at support@octafx.com. We're always here to help! Thank you again for choosing Octa, and we look forward to serving you in the future.
Kind regards,
Octa Rep.
Great trade platform.still new and exploring more.Smooth transaction and very fast transfered.i am looking forward to learn more trade skills.
Dear Surina,
Thank you so much for your kind feedback! We're delighted to hear that you're enjoying our platform and finding the transactions smooth and fast.
If you're new to trading, we invite you to explore our comprehensive educational platform, where you can enhance your trading skills through a variety of resources. Additionally, be sure to check out our YouTube channel for webinars hosted by our expert trainers and traders—they're a great way to deepen your knowledge.
To stay updated with our latest news and promotions, don't forget to follow us on our social media platforms. You can get in touch with us via live chat or email if you have any additional questions. We are always available to help you.
Kind regards,
Octa Rep.
Values customers and very active towards customers complaints…
Dear Williams!
We genuinely appreciate your feedback! At Octa, we hold our customers in the highest regard and are committed to addressing every complaint with the seriousness it deserves. Our dedicated support team is always available and eager to listen to your concerns and provide assistance. If you have any specific issues or questions that you would like to discuss, please do not hesitate to share them with us. We are here to ensure that your concerns are heard and will make every effort to resolve them as quickly and efficiently as possible. Your satisfaction truly is our top priority, and we are dedicated to making your experience with us positive and fulfilling!
Thank you once again for reaching out to us; your input is invaluable as we strive to improve our services continually.
Kind regards,
Octa Rep.
Very seamless process, best broker, best services, best freebies.
Dear David,
Thank you so much for your kind words and for sharing your experience with Octa! We are thrilled to hear that you find our processes seamless and appreciate our services, platform, and giveaways.
At Octa, our goal is to provide an exceptional trading experience by combining efficiency, reliability, and rewarding features for all our clients. Your recognition of our efforts motivates us to continue improving and delivering even better services.
If there's anything more we can do to enhance your trading journey, we'd love to hear your suggestions. Feel free to reach out anytime at support@octafx.c.om or through our Live Chat.
Thank you for choosing Octa. We're honoured to be your trading partner and look forward to your continued success!
Kind regards,
Octa Rep.
I would call it amazing because the amount did not come even after 24 hours so I had given up hope but your team replied to me from time to time and kept in touch which kept my faith but I would also like to say that if this If the work is done quickly then it would be easier for us to do tradingi have one complaint...Earlier we were able to tell our problem directly in live chat but now we have to choose the category and if our problem is not in that category then we are not able to contact in any way. I also tried to contact continuously for two days but was unsuccessful. My problem was solved only after mailing. Thanks again
Dear Sulochana,
Thank you for sharing your feedback with us. We appreciate your patience and understanding regarding the delay in your transaction. It's great to hear that our team's consistent communication helped maintain your trust. We understand how important it is for our clients to have timely transactions, and we're constantly working to improve our processing times to make trading more convenient for you.
Regarding your concern about our live chat system, we apologise for any inconvenience this may have caused. We understand the importance of being able to address your issues directly and promptly. We recommend you to please select English as a language to get to an agent faster.
Please feel free to reach out to us at support@octafx.com with any specific suggestions, concerns, or additional feedback. We're always here to listen and make the necessary changes to meet your expectations. We look forward to continuing to serve you and ensure you have the best trading experience possible.
Kind regards,
Octa Rep.
The company is involved in a comprehensive network of charitable and humanitarian initiatives, including the improvement of educational infrastructure and short-notice relief projects supporting local communities.
Octa has also won more than 60 awards since its foundation, including the ‘Best Online Broker Global 2022’ award from World Business Outlook and the ‘Best Global Broker Asia 2022’ award from International Business Magazine.
Octa provides several educational and training tools for beginners as well as expert traders. You can always use the option of starting with a demo account to test all features available. In addition, Octa team currently holds different types of educational activities on our Youtube channel, including workshops, seminars and live trade sessions in different languages.
Octa is powered by its own trading platform - OctaTrader, MetaTrader 4 and MetaTrader 5 trading platforms renowned for their security and compatibility with both desktop and mobile across all popular operating systems. Traders may also use the Octa Trading App, which is available on Google Play and App Store for free. Trading instruments provided by Octa have some of the lowest spreads in the industry.
As a broker, Octa offers more than 200 trading instruments, including:
- CFDs on stocks
- Currency Pairs
- Gold and silver
- Commodities
- Indices
- Cryptocurrencies.
The company’s customer support team works 24/7 and speaks English, Hindi, Urdu, Indonesian and Malay. Clients may address it via the following channels:
- Live Chat on the Octa website
- Email (support@octafx.com).
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Dear Felicia,
Thank you for taking the time to rate and provide your feedback for Octa Trading platform. We are glad that you are able to utilize the 'Trade and Win' offer and claim the gifts with your accumulated prize lots. At Octa, we continuously strive to enhance our brokerage services by introducing various promotions, offers, and bonus packages. We are committed to providing outstanding services and ensuring our clients access a wide range of benefits and opportunities.
To stay up-to-date with our latest news and upcoming promotions, we invite you to follow our social media platforms. Should you have any further inquiries or require assistance, please don't hesitate to contact us via live chat or by emailing support@octafx.com. Our team is available to assist you at any time.
Kind regards,
Octa Rep.