NYBox

Supplied me with a Ny address so i could receive mail, packages and purchased items. Very easy to view my virtual mailbox contents online. Also extremely convenient and quick way to recieve my items whenever and wherever I want. Love the personal shopping Assistant option!!!

I have been a happy customer for over 3 years! NYBox's service and prices exceed my expectations. They have gone above and beyond for us multiple times. The shipping rates they give to us using TNT Express to UAE are unbeatable!

Ny box did not disappoint, I have just received my package. I've tried other companies but all seemed to have trouble having my items delivered to Mexico. You guys did a great job putting my items together nothing was damaged. Look forward to working with you guys. Good job

I used MyUS for years but NYbox has much better price. I save now 20-30$ each expédition to France.

NYbox is not thief like other forwarders, they do not steal and do not keep your package hostage. If you have big package (~100 kilo) and cargo price too high, they help you cargo with boat. Time takes a little longer, but very cheaper for big expédition.

They work with bad companies like Aramex which is cheaper but you get what you pay for. Aramex have not scanned my package for 5 days now but told Nybox that it will be shipped in the next flight which date is unknown. Aramex have not answered my mail as they do with others so i ask nybox to ask them when is supposed to be or return it so i can choose another more normal company. They refused since aramex told them its in transit even though its not even in the carrier system according to the track number. You cannot do minimum of asking your carrier when is the flight? Its real shame

I am using NYBOX since 2009 and still using their service till this moment May 2020. In short, the company is good but not as professional as MYUS.com. They have lower prices for small weight items for different carriers but when the item is heavy better to use MYUS.com - they are cheaper for heavyweights.
The management lacks a professional response or action. If the problem gets serious, they ignore you or simply don't satisfy you. One of the good features they have is to trash the original invoice and you revalue your items so you can avoid high customs in your country.
A serious issue I faced with them: They lost $500 value of items in one package and they refunded me only $150! Their excuses were not acceptable at all. Imagine I am a customer since 2009 and they did not solve my lost item issue! I wonder about their customer loyalty policy.

PROS:
- Low shipping prices for light items.
- The original invoice can be revalued.
- Easy web site to use
- TAX-free service
- Monthly subscription fees are not high. ($15 per month)

CONS
- Management not professional to deal with(you will discover this when you face problems with them)
- Customer service is slow in action. No online chat service
- Dimension weight existed. MYUS.com doesn't use DIM which is one of the excellent feature you have to consider.
- Slow in the process of preparing and repacking your item - it drove me crazy many times.

I've used many services similar to this one and this has to be the worst. Do not trust these people with your packages, try to look somewhere else - there are many with credible people handling them.

DO NOT WORK WITH NYBOX AT ALL. THESE REVIEWS YOU SEE ARE FAKE. Upon receiving your item, Nybox will instantly close your account and ask that you provide 2 pictures (front and back) of your ID. Once you send them this ID, they will also ask for pictures of your credit card for 'Verification'. Exactly what they'd need to use your credit card whenever & wherever they want and the worst part about it is that you allowed them to! In their ToS they state that when using their service you accept that they are able to allow 3rd party services to charge your card.

They're currently holding my Google Pixel 2 and refusing to return it to the sender or release it to me, I will be contacting a Lawyer and beginning a lawsuit on Monday.

I have truly found an amazing shipping company! They can make shipping stress free! They always have a solution for any task no matter how small or large it is. I have used this company for about 5 years and I have always been more than satisfied with them. I have used it to ship many of my needs to Ukraine and this company has always delivered! In addition, Any issues we have encountered have always been resolved professionally and quicker than I can say "abracadabra"! I recommend NYbox to anyone in need of shipping items to anywhere in the world for a fair price!
-Alex G