Overview
Next Day Deal has a rating of 4.5 stars from 2,831 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Next Day Deal most frequently mention excellent service, new camera and fast delivery. Next Day Deal ranks 1st among Camera sites.
Instant Feedback
My new Nikon z6ii plus adapter arrived the next day. I love my new camera at a great price. I wouldn't hesitate to recommend next day deal.
I made a quick phone call, asked a couple of questions, placed my order and my Canon EOS 5DS R was with me the next day. Great service, great camera:-)
Paid over £3500 for a camera on Monday from the site which proudly displays "FREE NEXT DAY DELIVERY IF ORDERED BY 2PM".
Was told on the phone DHL would collect Tuesday
Monday night received an email reading
"Your order has been processed. Your order is due for collection tomorrow.
Delivery should be the next day however due to an influx of orders at this time, we would request for you to please allow an additional 2-4 working days for delivery in case of any unexpected delays. "
Wednesday:
"It's booked for collection today with DHL, tracking will be emailed over a soon as it's available."
Wednesday Night:
"Your package was to be collected today, if tracking isn't forwarded overnight for your order like normal, I'll chase it myself tomorrow."
Thursday:
Since no tracking was provided, I asked to cancel.
"The order cannot be cancelled now, only returned in line with our returns policy."
(This was despite no tracking number or evidence that the camera had been collected by DHL)
I raised the issue with Paypal & moved for a refund. On informing nextdaydeal:
"Your package was picked up on a pallet already last night. We don't manually enter hundreds of tracking numbers daily, it's done so automatically once there is movement/updates on the tracking.
I suspect the pallet collected late last night will show updates very soon once they've stripped the pallet and scanned individual items. Our warehouse confirmed by checking all manifests."
Friday: No update. No DHL tracking number or evidence of shipping provided.
Saturday: No update. No DHL tracking number or evidence of shipping provided.
If you inform them that you might leave an honest review, you might be told:
"As per our FAQs, any action we deem malicious we would void your items warranty and blacklist the items serial number from future firmware updates"
So, according to them it was collected Weds night. Its now Saturday afternoon. They have taken more than £3500 and can't/won't provide a tracking number 5 days after payment.
I could write more, but they will likely try to have the review removed. So instead suggest you read the experiences of those who left NEGATIVE reviews & Google them.
And don't believe they offer "24/7 live chat" either.
Reliable service from next day deal from start to finish, with a fast delivery of my camera and lens. I would highly recommend them.
Brilliant service and range of products. I had been recommended to try Next Day Deal before going elsewhere and would most definitely use them again. So check them out for yourself - you won't be disappointed
The lens is brand new, excellent price, works perfectly. This was my first time buying from Next Day Deal. I actually found them just by stumbling into them on a Google search. I will buy from them again 100%. Never going to look anywhere else for camera equipment
Next Day Deal answer any queries or questions relating to product very promptly. Their high level of customer service is most appreciated and I find it reassuring that you are dealing with a company that looks after their customers.
Fantastic service and prices better than other camera shops out there. Would not hesitate to shop with Next Day Deal again. Just wish I had discovered them earlier when I was shopping for my camera body!
Customer service is 10/10 and kept me informed at every stage from purchase to delivery. Everything happened on time. I honestly can't sing their praises enough as I have very rarely come across a company that is so communicative. Thank you Next Day Deal
This is my second time using this shop. I have only positive things to say about the shop and people working there. Thank you very much for your service and keep on doing such a good job. Greetings from Norway, Katarina
Support is just an email away, which gets answered within minutes. Any query, I got it answered and right to the point, no messing about. They won't waste your time and will also save you money. Thank you next day deal!
The camera arrived on Wednesday morning 24 hours after buying it. Everything as expected, brand new, boxed, manuals, CDs and UK charger etc. I verified the shutter count to be zero solely because I can hardly believe how this company provides such a great service at amazing prices and turns out they really are that good - thank you next day deal
Unbeatable prices and great service all round. I have bought from Next Day Deal before so had no reservations about buying from them again. Excellent communication and goods received exactly within the specified timescale. Well packed to ensure safe transit by Royal Mail next day, tracked delivery. I would certainly recommend this company!
Firstly I would like to say that I rarely review companies, however, Next Day Deal definitely deserves my praise! They're a brilliant company from start to finish. I will never look anywhere else when looking for camera equipment or accessories!
Found a bargain on a lens I was looking for, their customer service is fantastic. Will be coming back in the future.
I have now ordered twice from Next Day Deal. I heartily recommend these people for their efficient, speedy and trouble less service.
Well priced and fast delivery will use again highly recommend to anyone looking for a reliable company. Well done Next Day Deal!
I've never reviewed a company before but I feel like that needs to change after buying from next day deal. I've bought from them previously and both times I've just experience excellent service. They're always available to answer any questions you have - very happy
The camera arrived in perfect condition and my experience is totally positive; alongside the efficient communication with their customer services team. They really are a trusted seller and I will continue making purchases with Next Day Deal.
I got a tracking number which kept me updated. Packaging was ok, lens is working perfectly - can't say a bad word about Next Day Deal. Also customer support is great. Quick response to every question I asked
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members