On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Launch your site with domains, website design, hosting, and online marketing with Network Solutions. We make bringing your site or eCommerce store to life easy? And fun!
NetworkSolutions Reviews Summary
The company's reputation is marked by a stark divide in customer experiences. On one hand, some clients commend the quality of specific services, particularly in web design and SEO assistance, highlighting instances of exceptional customer support. However, a significant number of reviews reveal persistent issues, including slow response times, inadequate technical support, and billing disputes, which contribute to a growing sense of frustration among long-term users. Overall, while there are positive interactions, the prevailing sentiment underscores a troubling decline in service quality and reliability, prompting many customers to seek alternatives.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
A smooth transition and easy to follow the instructions. I was expecting it to be a little more difficult and as it turns out it wasn't difficult at all. I found that to be pleasing and it certainly was a time saver.
It's a good platform, and has a good support and user interface.
It normally is easy to log in. Today it was super hard (ok so this is filler to get to 50 characters)
It's all so different than Dotster. Pricing, customer service and unable to find one of my domain names
I have been a Doster customer for 20 years and the Web.com interface is horrible. Also, you now charge for domain forwarding which was always free.
It remains free with Go Daddy, and I'm taking my business there.
Problem with ssl implementation and verification. Filled out verification form multiple time
Support is really poor... open a ticket 2 weeks ago... told is was fixed and closed ticket... try to respond and heard nothing.
Got on Chat today for 50 minutes... most of it waiting for responses then chat auto closed... I have 19 hosting packages and around 60 domains and really don't have hours of time to get simple issues resolved
Trying to get a domain verified took forever, and never did complete. Took another path, it was approved in minutes. Now getting bounce back from domain.com for some unknown reason. If I can't correct I'll pull domain from you!
I could not update my payment method through links provided.
I cannot change my contact email. Your website's UI is broken.
They took over dotster account. You now have to pay for features that were included and some features no longer exist.
I'm a former customer of mydomain.com, so I'm just getting to know your new site.
Getting a new card added has been a nightmare. Solution was "verify your email". I did that. It still doesn't work.
Web.com tech support is awful. They bought my account from another registrar and everything stopped working immediately. I will move to another registrar asap. Avoid web.com!
STOP TRYING TO SELL MORE SERVICES. The "No thanks" is so small that I had to spend 3 minutes trying to find it. How much bull$#*! marketing is enough?
You constantly emailed me about my account payment not being up-to-date. And there was no problem with it. You seem their raised prices on the number of things. All this did come as a complete surprise to me because I had no idea that you were taking over there. I still don't know anything about your company. I keep getting emails telling me click here to see the stats of my site but when I do it leads nowhere. I was wondering if you have a site editor. I would suggest you improve your communication skills.
It didn't recognise the only password I've ever used, so I've reset it. I am still trying to reach Weebly to modify my website.
One of the worst hosting companies out there. Good luck!
Even this form does not work, it says it's ok and then asks for 50 characters.
This new interface is terrible. Very difficult to navigate to different options.
Website is not very user friendly... It may be that I need someone to help me understand what I'm doing. I don't have $2000 to pay for someone to do the site for me
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members