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How would you rate Neopets?
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Oregon
1 review
6 helpful votes
Follow Dakota S.
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Started playing waaaaay back in 2005 when I was in elementary school. I returned as an adult with his own apartment and life nearly ten years later, hoping to take a trip down memory lane... What I found was a hellhole overrun with micro transactions, advertisements (Some of which contained nasty viruses and malware) and ridiculous frills and gimmicks. Just like everything else I once cared about or enjoyed as a kid, Neopets and it's overseers have succumbed to total greed...

Date of experience: May 31, 2014
Pennsylvania
5 reviews
23 helpful votes
Follow Sailor C.
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I joined Neopets over 9 years go, I played for 5 of those years. I was heavily involved in the site and was one of the top posting members in a certain Neopets forum.
What tore me away was a little after the time they began the McDonald promotion, they decided to ditch the current pet designs so they could implement a system that allowed you to clothes your pets. Which meant they redesigned every pet and color.
Why I found it to be a poor decision is that they cared not how poor the art was afterward. I use to love the old design of the plushie Zafara, the new one is nothing more then a color change of the normal looking Zafara, it entirely lost its cuddly plushie look. And that is only ONE pet, I won't bother listing anymore. So my complaint is really that they couldn't bother paying good artists to create good art, they went cheap.

I liked the site for its originality, but they went from being creative to making decisions based on profit. Poor move.

Update: I got banned many months back, I think because I kept trying to log into my account but I couldn't remember which password I used... somehow that became a permanent ban! I had those pets for over 10 years... and customer service was USELESS, they don't get back to you. So... everything I collected and worked on is gone, poof. This company needs to be sued or shut down, they made it into a pay site as far as content goes but they care not about their members.

Date of experience: December 20, 2010
Georgia
1 review
1 helpful vote
Follow Gabrielle T.
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Rigged
November 18, 2020

Everything about neopets is rigged which makes it very unenjoyable. I've played since the very beggining and I STILL get screwed over in the games

Date of experience: November 18, 2020
Romania
1 review
1 helpful vote
Follow Iulian H.
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No tutorial
November 14, 2022

The tutorial is not loading and i can't buy a neohome so i can costumize and play minigames and shoping

Date of experience: November 14, 2022
Pennsylvania
2 reviews
20 helpful votes
Follow Brandi J.
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No love let on neopets
November 28, 2014

No love let on neopets. They are greedy as all hell.

Date of experience: November 28, 2014
Canada
1 review
0 helpful votes
Follow Helene L.
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15 years player
August 19, 2019

Neopets is the best virtual pets game ever!
I started playing at 20 years old and I am still addicted. The staff is now more professionnal, take care of their players and some of my friend were able to get back their old frozen main account with deals. Chatting with people from all around the world with respect.
You will love playing games, dressing pets, paint them, it is easy to trade NC wearables.
For free users it is best having an ad block.

Date of experience: August 17, 2019
Virginia
28 reviews
171 helpful votes
Follow Kathleen R.
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I've been playing almost my entire life! I'm 19, and my dad set me up and helped me with an account when I was 4.

I'll admit, some of the changes they made are pretty annoying, but they try to make up for it. Almost every holiday, they'll gift you premium items from the Neocash Mall. Not many companies offer gifts that you would normally have to pay money for.

Overall, this is such a fun site, and it's great for families. Definitely have to recommend this website.

Date of experience: March 3, 2014
Australia
55 reviews
172 helpful votes
Follow Sarah M.
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I am giving it 5 stars because i did enjoy playing the games a few years back when i was younger and bored.
BUT the reason for the minus 3 stars is because its a kid site and there was a tab for porn that i noticed once, im not sure if it was a glitch or they got hacked but not a good thing for a kids site

Date of experience: November 30, 2011
California
24 reviews
136 helpful votes
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I've been playing since I was 15 years old. I love this website. I usually go when I'm bored. I love playing card games and slots, so this was fun without the risk of real life gambling.

There's always something new to buy and have. A virtual pet to take care of. You do get bored and I do as well, but I always come back when I want something to do and to play games without having to buy or download anything.

EVERYTHING"S FREE! :D

Date of experience: August 16, 2010
Kentucky
9 reviews
14 helpful votes
Follow Ashley F.
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This site has definitely gotten better with age. I started out playing as a preteen, then my account got frozen because I tried to keep my brother's and cousins' pets alive. I took a 6 year hiatus to cool down and now I'm back! It's Nickelodeon owned and mainly a kiddie site so prepare to be censored to the fullest extent of the G rated law. But there are a ton of adults on this site and it's a fun way to pass/waste time but still feel like you're accomplishing something.:-D

Note: There are a ton of would be hackers skulking around this site waiting to steal your hard earned digital items, so a strong password that changes every few weeks is strongly suggested. TNT (The Neopets Team) takes hacking and cheating VERY seriously (so much so that the innocent man often gets caught in the crossfire). This is good and bad for several obvious reasons. So long as you remember it's just a game and that reality will always matter more, you'll enjoy this fun site.:-D

Date of experience: January 7, 2014
Illinois
1 review
1 helpful vote
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If you open and allow all neopets pop up into your computer you are taking a risk to your security. So do not drop your security for neopets.

Date of experience: August 6, 2023
California
19 reviews
98 helpful votes
Follow Kasey P.
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Haha i can't believe this thing is still around. I remember playing neopets when i young. Good times. Thats soo cool though that its still around after all these years..

Date of experience: August 16, 2010
California
3 reviews
5 helpful votes
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Its okay
March 26, 2009

Its okay - It is an okay website. You can make your own pet and "play" games. The games are okay especially when you are bored.

Date of experience: March 26, 2009

Overview

Neopets has a rating of 1.8 stars from 34 reviews, indicating that most customers are generally dissatisfied with their purchases. Neopets ranks 93rd among Kids Games sites.

service
4
value
4
shipping
2
returns
2
quality
3