business logo of NameHero

NameHeroReviews 577

3.9

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate NameHero?
grey star
grey star
grey star
grey star
grey star

NameHero Reviews Summary

NameHero has a rating of 3.9 stars from 577 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with NameHero most frequently mention customer service, tech support and reseller account. NameHero ranks 8th among Web Hosting sites.

Instant Feedback

1,745 reviews

We monitor reviews for authenticity

India
1 review
4 helpful votes
Follow alok s.
Unfollow alok s.
Send Message
Share Review
Report Review

I m using namehero since 12months nd giving them 0 rating they are making people fool by seling same hostinger vps to us i buy their vps plan nd when i dont find it good nd ask for refund they blocked my backup acces m not able to get backup of client nd they force me to buy vps pakage for another month of 89$ so they will give me a backup of 2 gb

Date of experience: January 2, 2019
Orlando J.
1 review
0 helpful votes
Follow Orlando J.
Unfollow Orlando J.
Send Message
Share Review
Report Review

Great Service Fast Response Time
December 31, 2018

Great Service Fast Response Time

Date of experience: December 31, 2018
Rene B.
2 reviews
0 helpful votes
Follow Rene B.
Unfollow Rene B.
Send Message
Share Review
Report Review

Good price for good services!
December 31, 2018

Good price for good services!

Date of experience: December 30, 2018
Confusing I.
1 review
0 helpful votes
Follow Confusing I.
Unfollow Confusing I.
Send Message
Share Review
Report Review

Your account interface is confusing
December 30, 2018

Your account interface is confusing. And I don't get all the info I need quickly. For example, what is the url for the cpanel login? Where is my FTP info? On Siteground, all of that is provided to me and intuitively found.

Date of experience: December 29, 2018
Norway
1 review
3 helpful votes
Follow Chris L.
Unfollow Chris L.
Send Message
Share Review
Report Review

Amazing!
December 27, 2018

They usually respond to tickets within 1hr, that is amazing! They've helped me with everything. They are the best

Date of experience: December 27, 2018
whslacrosse E.
1 review
0 helpful votes
Follow whslacrosse E.
Unfollow whslacrosse E.
Send Message
Share Review
Report Review

...
December 27, 2018

Date of experience: December 27, 2018
Vitor d.
1 review
0 helpful votes
Follow Vitor d.
Unfollow Vitor d.
Send Message
Share Review
Report Review

Seems easy enough
December 24, 2018

Seems easy enough. Enjoy your Youtube Videos. Lets hope this goes well and we work together for many years to come.

Date of experience: December 24, 2018
Phil J.
2 reviews
0 helpful votes
Follow Phil J.
Unfollow Phil J.
Send Message
Share Review
Report Review

Great as always!
December 17, 2018

Great as always!
Wonderful and responsive team of professionals.

Date of experience: December 17, 2018
Daniel L.
3 reviews
0 helpful votes
Follow Daniel L.
Unfollow Daniel L.
Send Message
Share Review
Report Review

Great hosting, highly recommend it for any agency!
December 14, 2018

Great hosting, highly recommend it for any agency! As a digital marketing agency, you need reliable hosting to say the least.

Date of experience: December 14, 2018
Omar M.
2 reviews
0 helpful votes
Follow Omar M.
Unfollow Omar M.
Send Message
Share Review
Report Review

N/a
December 11, 2018

N/a

Date of experience: December 11, 2018
krsiding K.
1 review
0 helpful votes
Follow krsiding K.
Unfollow krsiding K.
Send Message
Share Review
Report Review

Support was awesome and great to work with
December 9, 2018

Support was awesome and great to work with.

Date of experience: December 9, 2018
Steve E.
1 review
0 helpful votes
Follow Steve E.
Unfollow Steve E.
Send Message
Share Review
Report Review

It came out to be more expensive than I expected...but the cost isn't all that important in the long run. What is important is the amazing support I got migrating all my sites from my old hosting system.

Date of experience: December 8, 2018
gulis J.
1 review
0 helpful votes
Follow gulis J.
Unfollow gulis J.
Send Message
Share Review
Report Review

Good value for money, the speed is good
December 8, 2018

Good value for money, the speed is good

Date of experience: December 8, 2018
Moonshi P.
1 review
0 helpful votes
Follow Moonshi P.
Unfollow Moonshi P.
Send Message
Share Review
Report Review

It would be helpful if there's a 10-mins video that guides new clients on setting-up their account, password, difference between NameHero account and cPanel account, etc.

Date of experience: December 7, 2018
Avee C.
1 review
0 helpful votes
Follow Avee C.
Unfollow Avee C.
Send Message
Share Review
Report Review

It's been great experience with namehero
December 7, 2018

It's been great experience with namehero. Thanks to their support team specially. You guys are awesome (y)

Date of experience: December 6, 2018
Laura K.
12 reviews
0 helpful votes
Follow Laura K.
Unfollow Laura K.
Send Message
Share Review
Report Review

Very happy with everything so far
December 7, 2018

Very happy with everything so far.

Date of experience: December 6, 2018
jim s.
2 reviews
0 helpful votes
Follow jim s.
Unfollow jim s.
Send Message
Share Review
Report Review

Namehero is the best out there
December 7, 2018

Namehero is the best out there

Date of experience: December 6, 2018
dale D.
2 reviews
0 helpful votes
Follow dale D.
Unfollow dale D.
Send Message
Share Review
Report Review

Easy
December 5, 2018

Easy

Date of experience: December 5, 2018
Eric P.
2 reviews
0 helpful votes
Follow Eric P.
Unfollow Eric P.
Send Message
Share Review
Report Review

N/a
December 5, 2018

N/a

Date of experience: December 4, 2018
Florida
1 review
2 helpful votes
Follow Steve E.
Unfollow Steve E.
Send Message
Share Review
Report Review

Thank you for all your help getting me websites migrated from the old host.

We may have had a few problems along the way... but the process of resolving the problem getting 1 domain migrated probably was the best thing that could have happened. I feel FAR more comfortable in being able to handle migrating domains for my clients without needing the support of your team.

There are still a few issues related to problems with the email systems for the migrated domains... but I think I will be able to resolve those problems on my own. Again running into these problems with my own domains has prepared me very well for being able to resolve similar issues for my own hosting clients once I am up and running with my hosting website.

Date of experience: December 4, 2018