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NameHero Reviews Summary
NameHero has a rating of 3.9 stars from 577 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with NameHero most frequently mention customer service, tech support and reseller account. NameHero ranks 8th among Web Hosting sites.
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Easy process to buy a domain
Easy to select hosting for a beginner like me.
Overall, I am blown away by the fast response from support. I am telling people about NameHero. The YouTube videos that are updated frequently are super helpful. Technology moves fast, and I feel confident being with a company that keeps up.
Excellent support, very fast response time and friendly staff available when help is needed. They just can't be better, thanks.
Excellent support, very fast response time and friendly staff available when help is needed. I have made a good choice of web hosting.
I have had namehero help me almost immediately, doesn't matter the time of the day. They are so far the best hosting and reseller hosting i have worked with. Their support is very helpful and quick to respond. I would recommend Name hero to anyone looking to get great value for their money.
I have tried other reseller companies and this one is the best. It was easy to get started! I love it!
The shopping experience was extremelly easy!
It is very straight forward and easy to navigate site.
Very pleased with namehero service received so far - new customer soon to expand my services
Great product and great pre-sale support
I just started my reseller account, and the customer service has been top-notch. A week ago, I knew nothing about a reseller account. But with the great customer service and detailed tutorial videos that Ryan creates, I feel like I'm ready to launch my business.
There's no question left unanswered in Ryan's reseller hosting 101 course. I don't come from a web developer/IT background but I was able to grasp his concepts. He broke lessons down into bite-sized pieces. I like that because im a slower learner who prefers visual & audio content so watching the video tutorials was perfect. Wish I had saw his course before I got a competitor's software. Hopefully I can change providers next year!
Namehero is great hosting company and their service is good and their server speed is blazing fast.
I has few issues with them right away.
The linode was not correct, the package i have bought has ******* and in the service i received had ******* but when i have contacted them then they fixed it.
Their customer support is good but doesnt have online chat option. Only has ticket system which makes it so tedious that you have to wait for them until they respond to your ticket. So you are not sure then when they will response and how long you have to wait for it.
Overall my experience was nice with them but the ticket system makes me a bit annoyed, they should have online chat system. Which i believe almost every hosting company has. Ticket system is a bit outdated.
Great Experience, contacted support to ask a question and got a quick answer.
I have only had one problem that they could not fix and I am hoping once I get more hosting sites that sign up through WHMCS and works properly? Luckily the first one was my brother and I manually went in and got him hosted. I will test a second run on one of our businesses to see if it goes well for future clients I don't necessarily know.
Toooooooooo expensive...
Love this site, and the tutorials are a great help to get started, just wish there was more tutorials to offer a more customized service to my clients
I am happy with Name hero. I have not come across any live chat of any business online, that provide instant solution like Name hero. I urge them to keep up the good work.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members