On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
MyPillow has a rating of 2.1 stars from 963 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MyPillow most frequently mention customer service, neck pain and king size. MyPillow ranks 8th among Bedding sites.
We monitor reviews for authenticity
I purchased my 2 pillows on 9th January today is 7th February I have still not received them, tried calling them and emailing only response I get is that they are shipped the tracking status has been same since they got shipped I asked for refund but they won't respond to it. Really pathetic and harrasing experience disputing my payment. Didn't expect such a cheap response from so called reputed company... Please don't order online directly from them.
I'd been seeing the commercials for years and decided to try this product. Boy, was I dissatisfied! The pillows are overstuffed with lumpy chunks of stinky foam. Can you say false advertising? When I tried to return those stinky lumpy things I got the run around. They were put to use as a dog bed. Even my dog won't sleep on them. Unbelievable! Don't waste your hard earned money on these stinky lumpy pillows. They would however be a good packing material. That is if you want to spend a ton of money on packing material. 0 stars if I could
I just got duped by disinformation, really not a comfortable pillow, and we purchased 2. Keep in mind that there a lot of products better than this thing, should have read all the reviews before wasting my money on these pillows. Just look around and please do not waste your money on this product!,
I had neck surgery and could not get a pillow that would work for the support that I needed. I saw this pillow and thought I would give it a shot and it did not disappoint! I am finally able to get a restful sleep! I would highly recommend!
I was given a MyPillow as a gift and I cannot emphasize this enough - it is terrible! This is by far the most uncomfortable pillow I've ever tried. It feels like busted egg cartons thrown into a pillow case. I get how the owner was a crack addict... this has to be something he slept on while on the streets and thought he'd just market it.
First this pillow is way over priced for the quality! Second the pillow is very lumpy and it doesn't hold its shape very long so you find yourself adjusting it all night. I finally put mine on a decorative pillow sham and I even took it out because the lumps shown through the material. I am finally throwing this junk in the garbage. Plus the guy that represents My Pillow is a very dishonest guy! Beware don't buy this junk!
I got MyPillow for Christmas. Feels like a cheap and clumpy pillow. ABSOLUTELY NOTHING SPECIAL about it. NOT worth the money. I did not try to wash it yet, but probably shouldn't do it as it seems to fall apartand not dry completely, per other people's reviews. I would not buy it.
Anyone could cut up some foam pieces and stuff into a pillow. The foam shifts and the pillow does not keep its form. Have to almost daily try to shift the foam around so the pillow is not sideways. Pay more and get a quality pillow. There are a lot more options out there that are higher quality. I switched back to my old pillow so I wouldnt wake up in the morning with a neck issue.
I purchased two pillows a few years ago. Sadly they are used as sham stuffers. I did not find the pillow to keep you cool as advertised. My husband only tried his pillow one night and returned to his foam pillow. I gave it some time before stuffing it, and originally thought it was a good pillow but time changed my mind. I did care for it according to instructions as well. My 60-day timeframe has expired for a refund, therefore I will donate to an animal shelter for a pet in need. I will not be making future purchases from My Pillow. My delay is writing this was due to forgetting about it but found my guarantee in a drawer and thought it was a good thing to let others know of my disappointment.
Mr. Lindell deserves a place in the inventors hall of fame, or some kind of hall of fame. I bought two of his pillows for the low, low price of $100 (I got $18 back when the lawsuit was settled). After trying them, I realized I'd be happy to pay half that, or even less. I marvel at this man's genius for having figured out how to put shredded polyurethane open cell foam into a rectangular cloth bag, and convincing people such as myself that it is a miracle cure for sleepless nights, and to paying 10 times more for them than they are worth. Each night, as I place my head on Mr. Lindell's miracle invention, I tip my hat to him, and his genius. P. T. Barnum would be proud. Me, I just kick my $#*! and vow "never again".
My Pillow is a very good product. It's funny how my liberal friends hate My Pillow, but my conservative friends love it. Just like all of the negative reviews. I'd bet anything that 95% are because of different political views. Sad and pathetic!
MyPillow shorted my refund for their sheets and pillowcases by $26. The reason for return was excessive shrinkage. After a painful wait of 30+ minutes on hold, I was told only $9 would be deducted from my refund to pay for return shipping via pre-paid FedEx label. I was okay with that but for some reason MyPillow shorted me $26.
"60-day money back guarantee" is emblazoned on their website. Nowhere, anywhere does it indicate a restocking fee or any sort. Contacting them is painful. Long, long wait times on the phone hearing a loop of Elvis singing Amazing Grace at both high volume and poor recording. E-mail goes unanswered. Good luck.
(uploading my RMA label as proof of purchase)
Placed an order for MyPillow. Never delivered. Refuses refund.
Beware of the Mike Lindell MY PILLOW scam.!
... then this giant scrotum scrubber is for you. It will leave your taint raw & the CEO is a Nazi, so there's that.
I bought my pillows at kohl's. The my pillow was 80 dollars and then was buy one get one half off. I got two for like 120. Totally not worth it. It's the same pillow that I paid 10 dollars for. No difference. Telling people not to waste there money
I just negative review for Bed Bath & Beyond. They have lost my business forever. LOVE My Pillow!
Forget reviews slamming a person's politics - the pillow is the subject here. I found this pillow to be spectacular! It is cool, comfortable, and conforms to my head and neck. I put it in a dust mite case so I'm not washing the pillow, just the case. Washing pillows? Really folks? Buy a zipper case! I'd highly recommend this pillow for comfortable sleep.
Hi. If you would like your neck pain to worsen, purchase this mess of a pillow. It is full of lumps and they go to the top of the pillow while you sleep. You must wake up and flip the pillow repeatedly to have any comfort whatsoever. Try a pillow from American Textile Company- made in Tifton, Ga, USA.
I absolutely LOVE these pillows! I ordered one for my dad, then me... then my husband and for our campsite. I ordered more for birthday gifts for my sister and my niece's Birthday. I won't sleep with any other pillow! You're definitely MISSING out if you don't have one! I used to have a nice feather pillow that was heavy & hot, then I found this and I really can't say enough about it!
I woke up in the worst pain I've felt in years. Pillow was flat, and and gave 0 support. I woke up in so much pain, from night 1, my back was twitching. My lower back after last night, was messed up.
This will be returned.
Answer: Instructions are on the tag. Wash in automatic washer with half the usual detergent. Dry on high heat. They come out nice and fluffy.
Answer: I called immed after I opened the slippers & tried them on, they were too big. The cust service rep sent a label to my email to return, I got the label before we got off the phone & told her my size & recvd my slippers exchange within 5 days.
Answer: My pillows have never turned yellow, I have zipper pillow covers on all pillows under the pillow cases. I've had mine for 5.5 yrs & never yellow. I wash & dry them. No issues.
Answer: You can go online, or call to place an order, there are two lines one is for new orders and the other says customer service, if you call customer service a robot ask if your over 50 cause they want to send out some sort of monitoring device with your order, i hung up and called the ordering line much easier. Hope this helps i bought two queen size for 74.84 with discount, regularly 139.96 so its a good time to buy now while this is going on, and I believe Mike Lindell is extending his sale till 03/2021