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MyPillowReviews 963

2.1

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MyPillow Reviews Summary

MyPillow has a rating of 2.1 stars from 963 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with MyPillow most frequently mention customer service, neck pain and king size. MyPillow ranks 8th among Bedding sites.

service
390
value
456
shipping
385
returns
282
quality
448

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Georgia
1 review
82 helpful votes
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Awful customer service
February 7, 2021

I purchased my 2 pillows on 9th January today is 7th February I have still not received them, tried calling them and emailing only response I get is that they are shipped the tracking status has been same since they got shipped I asked for refund but they won't respond to it. Really pathetic and harrasing experience disputing my payment. Didn't expect such a cheap response from so called reputed company... Please don't order online directly from them.

Date of experience: February 7, 2021
California
2 reviews
7 helpful votes
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Worst purchase ever
February 7, 2021

I'd been seeing the commercials for years and decided to try this product. Boy, was I dissatisfied! The pillows are overstuffed with lumpy chunks of stinky foam. Can you say false advertising? When I tried to return those stinky lumpy things I got the run around. They were put to use as a dog bed. Even my dog won't sleep on them. Unbelievable! Don't waste your hard earned money on these stinky lumpy pillows. They would however be a good packing material. That is if you want to spend a ton of money on packing material. 0 stars if I could

Date of experience: February 6, 2021
Florida
1 review
1 helpful vote
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Lumpy
February 5, 2021

I just got duped by disinformation, really not a comfortable pillow, and we purchased 2. Keep in mind that there a lot of products better than this thing, should have read all the reviews before wasting my money on these pillows. Just look around and please do not waste your money on this product!,

Date of experience: February 5, 2021
West Virginia
1 review
2 helpful votes
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MyPillow is a lifesaver
February 7, 2021

I had neck surgery and could not get a pillow that would work for the support that I needed. I saw this pillow and thought I would give it a shot and it did not disappoint! I am finally able to get a restful sleep! I would highly recommend!

Date of experience: February 5, 2021
Texas
1 review
4 helpful votes
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Quite terrible
February 5, 2021

I was given a MyPillow as a gift and I cannot emphasize this enough - it is terrible! This is by far the most uncomfortable pillow I've ever tried. It feels like busted egg cartons thrown into a pillow case. I get how the owner was a crack addict... this has to be something he slept on while on the streets and thought he'd just market it.

Date of experience: February 5, 2021
Ohio
1 review
15 helpful votes
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Complete Garbage!
February 5, 2021

First this pillow is way over priced for the quality! Second the pillow is very lumpy and it doesn't hold its shape very long so you find yourself adjusting it all night. I finally put mine on a decorative pillow sham and I even took it out because the lumps shown through the material. I am finally throwing this junk in the garbage. Plus the guy that represents My Pillow is a very dishonest guy! Beware don't buy this junk!

Date of experience: February 5, 2021
California
1 review
0 helpful votes
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Absolutely not worth it
February 5, 2021

I got MyPillow for Christmas. Feels like a cheap and clumpy pillow. ABSOLUTELY NOTHING SPECIAL about it. NOT worth the money. I did not try to wash it yet, but probably shouldn't do it as it seems to fall apartand not dry completely, per other people's reviews. I would not buy it.

Date of experience: February 5, 2021
District of Columbia
3 reviews
14 helpful votes
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Worst pillows
February 3, 2021

Anyone could cut up some foam pieces and stuff into a pillow. The foam shifts and the pillow does not keep its form. Have to almost daily try to shift the foam around so the pillow is not sideways. Pay more and get a quality pillow. There are a lot more options out there that are higher quality. I switched back to my old pillow so I wouldnt wake up in the morning with a neck issue.

Date of experience: February 3, 2021
Delaware
1 review
3 helpful votes
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Dissatisfied Customer
February 3, 2021

I purchased two pillows a few years ago. Sadly they are used as sham stuffers. I did not find the pillow to keep you cool as advertised. My husband only tried his pillow one night and returned to his foam pillow. I gave it some time before stuffing it, and originally thought it was a good pillow but time changed my mind. I did care for it according to instructions as well. My 60-day timeframe has expired for a refund, therefore I will donate to an animal shelter for a pet in need. I will not be making future purchases from My Pillow. My delay is writing this was due to forgetting about it but found my guarantee in a drawer and thought it was a good thing to let others know of my disappointment.

Date of experience: February 3, 2021
VE
1 review
5 helpful votes
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Pure genius
February 3, 2021

Mr. Lindell deserves a place in the inventors hall of fame, or some kind of hall of fame. I bought two of his pillows for the low, low price of $100 (I got $18 back when the lawsuit was settled). After trying them, I realized I'd be happy to pay half that, or even less. I marvel at this man's genius for having figured out how to put shredded polyurethane open cell foam into a rectangular cloth bag, and convincing people such as myself that it is a miracle cure for sleepless nights, and to paying 10 times more for them than they are worth. Each night, as I place my head on Mr. Lindell's miracle invention, I tip my hat to him, and his genius. P. T. Barnum would be proud. Me, I just kick my $#*! and vow "never again".

Date of experience: February 2, 2021
Maryland
1 review
2 helpful votes
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Awesome pillow!
February 1, 2021

My Pillow is a very good product. It's funny how my liberal friends hate My Pillow, but my conservative friends love it. Just like all of the negative reviews. I'd bet anything that 95% are because of different political views. Sad and pathetic!

Date of experience: January 31, 2021
Illinois
1 review
6 helpful votes
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MyPillow shorted my refund for their sheets and pillowcases by $26. The reason for return was excessive shrinkage. After a painful wait of 30+ minutes on hold, I was told only $9 would be deducted from my refund to pay for return shipping via pre-paid FedEx label. I was okay with that but for some reason MyPillow shorted me $26.
"60-day money back guarantee" is emblazoned on their website. Nowhere, anywhere does it indicate a restocking fee or any sort. Contacting them is painful. Long, long wait times on the phone hearing a loop of Elvis singing Amazing Grace at both high volume and poor recording. E-mail goes unanswered. Good luck.
(uploading my RMA label as proof of purchase)

Date of experience: January 31, 2021
Tennessee
1 review
3 helpful votes
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MyPillow ripoff
January 31, 2021

Placed an order for MyPillow. Never delivered. Refuses refund.
Beware of the Mike Lindell MY PILLOW scam.!

Date of experience: January 30, 2021
New Jersey
1 review
32 helpful votes
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... then this giant scrotum scrubber is for you. It will leave your taint raw & the CEO is a Nazi, so there's that.

Date of experience: January 28, 2021
Massachusetts
1 review
3 helpful votes
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Not worth it
January 28, 2021

I bought my pillows at kohl's. The my pillow was 80 dollars and then was buy one get one half off. I got two for like 120. Totally not worth it. It's the same pillow that I paid 10 dollars for. No difference. Telling people not to waste there money

Products used:

Date of experience: January 27, 2021
Michigan
1 review
7 helpful votes
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We support you Mike
January 29, 2021

I just negative review for Bed Bath & Beyond. They have lost my business forever. LOVE My Pillow!

Date of experience: January 27, 2021
Illinois
1 review
6 helpful votes
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Fact not hype!
January 29, 2021

Forget reviews slamming a person's politics - the pillow is the subject here. I found this pillow to be spectacular! It is cool, comfortable, and conforms to my head and neck. I put it in a dust mite case so I'm not washing the pillow, just the case. Washing pillows? Really folks? Buy a zipper case! I'd highly recommend this pillow for comfortable sleep.

Date of experience: January 27, 2021
Colorado
1 review
1 helpful vote
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Hi. If you would like your neck pain to worsen, purchase this mess of a pillow. It is full of lumps and they go to the top of the pillow while you sleep. You must wake up and flip the pillow repeatedly to have any comfort whatsoever. Try a pillow from American Textile Company- made in Tifton, Ga, USA.

Date of experience: January 27, 2021
Pennsylvania
1 review
21 helpful votes
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THE BEST PILLOW EVER!
January 26, 2021

I absolutely LOVE these pillows! I ordered one for my dad, then me... then my husband and for our campsite. I ordered more for birthday gifts for my sister and my niece's Birthday. I won't sleep with any other pillow! You're definitely MISSING out if you don't have one! I used to have a nice feather pillow that was heavy & hot, then I found this and I really can't say enough about it!

Date of experience: January 25, 2021
Washington
1 review
8 helpful votes
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Not worth my time.
January 25, 2021

I woke up in the worst pain I've felt in years. Pillow was flat, and and gave 0 support. I woke up in so much pain, from night 1, my back was twitching. My lower back after last night, was messed up.

This will be returned.

Date of experience: January 24, 2021