On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
MRO Electric and Supply has a rating of 4 stars from 1,379 reviews, indicating that most customers are generally satisfied with their purchases. MRO Electric and Supply ranks 3rd among Electronic Component sites.
We monitor reviews for authenticity
Really good services, always on time and the only time that I have a problem with our purchase they gave me options and help to get things done fast.
Service was professional and delivery was on time. Part were as described, in box new and worked perfectly.
MRO has always had the answers to my questions and the parts I needed in stock.
The item, a Fanuc motor-brake combination, was in stock and shipped that day for next day delivery. The price was reasonable and, although I could have gotten it cheaper on eBay, etc, I liked the fact that Joe was very knowledgeable about the product line and warranties his goods. Plus eBay is a crapshoot when it comes to promised deliveries and I couldn't afford to take the risk.
The motor showed up as promised and downtime was kept to a minimum as a result. I'm very happy with the product and the service and will use them again for similar items.
Easy to work with, very pleasant experience.
Very courteous and professional sales and service. Thanks!
Always very quick response from service and sales.
Large inventories of needed parts and accurate information as to availability.
Requested a quote for a UniDrive easily found on the web site. Quote was sent promptly. Ordered the refurbished unit and delivery was on time, well packaged, and delivered as quoted. Installed and working perfectly.
Joe was very friendly and helpful. This was my first experience with mroelectric but it was a very easy deal to do. I will most definitely look for more opportunities to work with mroelectric on.
Very responsive support from sales representative.
Was looking for hard to find part. Had it in stock. I sent pictures and Jim checked part to make sure it was a match. Staff was pleasant to deal with and got the part to me right away
I was in real big trouble with one of our horizontal boring mills being out of service, in need of a control unit. MRO found the unit and had it delivered to us in about 16 hours and that included shipping! We are back up and running with minimal downtime. Thank you!
The purchasing procedure was very good, the accounts manager was a pleasure to deal with. 1 of the items I ordered was not exactly what I needed but they allowed the return of the item.
Excellent customer service and quick delivery. I was offered a refurbished motor at a significant discount over a new one. MRO was the only supplier I found that offered me a refurbished motor, the others including the manufacturer, only offered new. They will be my first choice when the need arises in the future.