MotorcycleCloseouts has a rating of 4.8 stars from 6,683 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MotorcycleCloseouts most frequently mention great price, customer service and new helmet. MotorcycleCloseouts ranks 61st among Motorcycle Gear sites.
Great deal on gear. Shipped a little slower than expected (saw a bunch of reviews of people getting their stuff in 3 days, mine took more like a week and a half). Would buy from them again.
On time shipping and great response time. Looking forward to future purchases
The product were a good price it shipped fast but, I live on a Ranch that gets no deliveries due to location so I had to pay shipping even though I ordered we'll over the free shipping which will cause me to choose another place to shop and no longer use Motorcycle Closeouts.
Ordered 2 helmets for my wife and kid that were ridiculously low priced. Couldn't pass em up. Shipping was perfect and box arrived in 4 days. Highly recommend.
I was able to find some really nice cold weather gear for my wife this year. I have been shopping with Motorcycle Closeouts for 10yrs and always had an excellent experience. I highly recommend them.
I was surprised by the deals on this website. Definitely my go to now when I need new gear. Shipping was relatively quick and good customer service ensuring that I received my order.
I saw the prices and thought there was no way this wasn't some sort of scam but my order arrived within a week and everything looks great, going to be a great Christmas!
Ordering was smooth and painless.
Shipment was prompt, though delivery was delayed. (Through no fault of the seller!)
Would absolutely buy from again!
Site was great to navigate. Husband told me to check it out because he's been a customer for years. Got a new helmet and riding boots. Everything true to size and looking forward to using them!
Unfortunately the jacket ordered did not fit, but MCC turns around the returns quickly
And I was refunded promptly. I've since ordered additional gloves and they arrived in a few days.
Thank you MCC!
My experience was very good with my first order #*******. I have a second order #******* I have a feeling some information might be missing. If I can get some help with it. Thank you.
Do not request a refund or a size change, or else they will take back your returned item and completely ghost you! Buyer bewere it is a complete SCAM website
Great price and fast delivery,very happy, Bell helmets are the only helmet I buy.
I normally don't have to resort to leaving negative information on an online company, as I can usually work out any issues with the company, but Motorcycle Closeouts is one of the worst I have ever dealt with. I do quite a bit of online shopping do to the fact that I can usually get exactly what I want at a lower price then retail. So, I have quite a bit of experience with interacting with online companies.
As I mentioned above, this company is one of the worst I have ever interacted with. They have no idea what customer service consists of and their store policies are unethical. Motorcycle Closeouts should just state they have a no return policy instead of punishing the customer with unethical fees and charges. I can respect a company more if they are honest upfront with information. If Motorcycle Closeouts would just state they have a no return policy then I could have made an educated purchase from the Motorcycle Closeouts, knowing that if I bought the product I would be stuck with it. At least I would have something to show for the money I have this dishonest company. I would recommend spending your money elsewhere, even if you have to spend a little more, in the end I can guarantee you will be much happier with your buying experience. Do not purchase from this company.
Very pleased with my purchase & the speed of the shipping.
Merchandise was shipped fast and was as described on their website.
Ordered Troy Lee Evel Knevel Jersey and gloves first, then ordered the matching helmet. Both shipments arrived very quickly and as described. Will definitely order again without hesitation.
I ordered sport riding boots online. Nice looking boots and they fit ok, wish I had of bought 1 size smaller. They are comfortable and were a great price.
I needed to exchange a size down, they were easy to work with, the website did a credit for my new size. Delivery was quick, great shirt, great price.
Best pants I've ever purchased. Super breathable in the summer heat, but still plenty of protection.
Answer: They will lead you in circles for returns and ship you items back after you return them and then charge you again. Good Luck!
Answer: We don't actually make the products, we just sell them. There are, however, a number of very comfortable under-shorts and riding pants that we offer. We're not 100% clear which you're after based on your question, but please give our customer service line a call at (816) 532-3696, and they can help you out!
Answer: While we're sorry Deanna had a poor experience, our website is indeed "for real"! If you look around at multiple review sites, most show us having very good ratings, overall. The biggest problem people have is with our return and refund process, which is clearly explained on our website. Exceptions are only made if we ship out the wrong product - that is, not the one you ordered. While some people find this too strict, the margins on closeout merchandise are simply too slim - most other companies won't let you return closeout items at all. We feel like that's quite acceptable, considering you can get gear from us for 70%+ off retail price!
Our return and refund policies have always been very clear on our website, and exceptions are only made if we ship out the wrong product - that is, not the one you ordered. While some people find this too strict, the margins on closeout merchandise are simply too slim - most other companies won't let you return closeout items at all. We have tens of thousands of satisfied customers that have made our overall ratings online 4.7 out of 5 stars.